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Hilton Garden Inn Augusta

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Hilton Garden Inn Augusta
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501 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Augusta
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Showing 500: English reviews
Gadsden, Alabama
Reviewed 24 December 2016

We stayed here when moving our son. It was our first night in Augusta, the first of many to come. The staff was courteous and the rooms neat as a pin. Ample parking and very quiet. It was very close to Augusta Nationals and about 10 minutes to downtown. Additionally, we have had a terrific cooked to order breakfast the...

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Helpful?
Thank JimE782
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

It is detailed reviews like yours that make traveling much easier for other travelers not familiar with an area. Thank you for choosing to stay at the Hilton Garden Inn Augusta and for leaving such a nice review. Thank You,

Birmingham, Alabama
Reviewed 22 December 2016

The staff members provide excellent service and Cornelius was a delight! He is who you want to encounter at the front desk when you've been traveling all day. He answered all of my questions and I appreciated his exuberance.

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1Thank mmorris283
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Cornelius is a great asset to our hotel and we are pleased you got to experience his exceptional customer service. As with all our employees recognized by guest in surveys, Cornelius will be recognized too. Thank you for choosing to stay at our hotel. Thank You,

Miami, Florida
Reviewed 21 December 2016

Check in was easy! The young man who checked us in was friendly and very helpful!!!! The room was clean and the bed was comfortable. It was a very short trip, but Hilton made it a very comfortable stay for me and my family as usual.

Review collected in partnership with Hilton Garden Inn
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Thank Sonya529
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for such a nice review. We are pleased to read how smooth your check in proceeded and the clean comfortable room you received. We can only assume the low rating was in error because you gave us such a glowing review. Thank you for taking the time to leave comments about your stay with us. Thank You,

Saint Marys, GA
Reviewed 3 December 2016 via mobile

Stayed here in business. Staff very friendly. Was welcomed in by Deidra. She was very helpful and provided me with directions for my business appointment. Ate at the restaurant on site. Waitress was delightful and the food excellent. The beds are super comfortable. I actually got a great nights sleep!!! Would recommend.

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Thank Sputnik_10
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We very much appreciate all of our business travelers. Thank you for choosing our hotel on your travels to Augusta. Deidra is an excellent Front Office Manager and we are happy she is a part of our team. Thank you for leaving a review and we look forward to any future stays you may have with us. Thank You,

LongBoat Key, United States
Reviewed 27 November 2016

Good location and easy access to highway. Plenty of restuarants and shopping close by. Hotel is fairly new so it has the amenities your looking for. Nice hotel and good value for the money. Plenty of parking close by.

Review collected in partnership with Hilton Garden Inn
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1Thank Tom G
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We very much value every guest that stays with us, takes the time to leave a review about their stay, and most importantly, we understand our guest work hard for their money and we want to ensure every guest feels every dollar spent was well worth it. Thank You,

Beaufort, South Carolina
Reviewed 27 November 2016

Enjoyed a 2 night stay with m yr husband the hotel was nice and clean the staff was very professional definently will be staying again in the new future. The hotel was near the mall and 2 flee markets and downtown restaurants

Review collected in partnership with Hilton Garden Inn
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Thank Xavier M
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

One of the best things about our hotel is the location. Our housekeeping department especially appreciates every time a guest informs us our clean the hotel was. Thank for taking the time to leave a review and we look forward for your return trip to Augusta. Thank You,

Reviewed 26 November 2016

The location is central to the city, just off of he interstate. Good security, but only 2 handi-cap spaces. Our room was clean, comfortable, and had a small refrigerator. For breakfast for $12.95 you can get a very nice breakfast. They also serve an evening meal in a small dining area, have a full open bar open until midnight. A...

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Thank Martha G
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are very happy to read how you enjoyed your stay with us over the Holiday. Thank you for such a glowing detailed review of your experiences with us. We very much appreciate the review and I am sure so do other travelers. Thank you for choosing to stay at the Hilton Garden Inn Augusta.

Lexington, Kentucky
Reviewed 23 November 2016

I tend to always stay out Washington Rd by I20. Its a good location and this hotel and staff are top notch. If you have an issue, give them a chance and they will correct it. Great location, room and staff. What more could you ask for?

Review collected in partnership with Hilton Garden Inn
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Thank Wejj
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

All we ask for is to give us a chance to prove where are a great place to stay and if you happen to have a bad experience please let us know because we will do everything possible to correct our mistakes. Thank You,

Mobile, Alabama
Reviewed 23 November 2016

Rooms were clean and breakfast was awesome. HH members are very well taken care of. Internet was very slow, maybe due to using the complimentary one. Room service was quick and displayed great hospitality

Review collected in partnership with Hilton Garden Inn
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Thank 6latoyam
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We appreciate you choosing our hotel to stay while in Augusta. Thank you for taking the time to comment about your experiences at our hotel. Thank you,

Reviewed 17 November 2016

Horrible stay. Areas in lobby and rooms dirty. Old worn furniture. Lampshades tears, bathtub chipped and rust. Garbage was in cans upon arrival. Did not honor request for a shower. Blankets had fuzz on them. Uncomfortable stay. Would not recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Thank H4257ZBdonnak
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We do apologize for the bad experiences you had while staying at our hotel. Good cleanliness and condition is just one of the expectations our guest have of us, and it is on our staff to meet those expectations. We will continue to improve therefore other guest do not have this same experience. Thank you for taking the time to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 

Additional Information about Hilton Garden Inn Augusta

Address: 1065 Stevens Creek Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: $166 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta
Hotel Style:
#2 Family Hotel in Augusta
#2 Romantic Hotel in Augusta
#6 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Augusta staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor so we could have a shower rather than a tub.”
 of 5 bubbles T8055CWbarbarab, 1 Jan 2017 | Read review
“Nothing really”
 of 5 bubbles JimE782, 23 Dec 2016 | Read review
“ask for a corner room, upper level.”
 of 5 bubbles marthag795, 26 Nov 2016 | Read review
“We stayed on the 5th floor. Super quiet.”
 of 5 bubbles williamhV6669XG, 23 Jun 2016 | Read review
“Very good hotel, but for being a Hilton Property, they should offer free breakfast to their guests in the morning.”
 of 5 bubbles georgecD3508VR, 2 Jun 2016 | Read review
5 of 5