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Candlewood Suites Augusta

175 reviews
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Traveller (72)
Room & Suite (49)
Overview
  • Excellent67%
  • Very good18%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“free laundry”(11 reviews)
“mini store”(3 reviews)
“front desk”(20 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Candlewood Suites Augusta
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (175)Write a Review
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Traveller rating
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LanguageEnglish
112
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Show reviews that mention
All reviewsfree laundrymini storefront deskice makerburner stovean extended staywashers and dryerspet feelong term stayfull size fridgebusiness centera great stayexercise roomroom was very clean and comfortableliving roomshopping and restaurantscoffee pot
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11 - 15 of 175 reviews
Reviewed 15 December 2016

Let me start off by saying this hotel is in a great location, right off the freeway and right around the corner from a major shopping district. We stayed at this hotel for 6 nights. We stayed in room 226 and it was very comfortable...More

Thank Cindi S
Response from Betty108090, General Manager at Candlewood Suites AugustaResponded 18 December 2016

Thank you or taking the time to write us a rview. Our employees enjoy reading what our guest write about us and it helps them know what great coustomer service is all about. again,thank you GM

Reviewed 14 December 2016

I came here from another state (NY) I never knew anything about this hotel. I had a job assignment and was sent to stay here as a part of the job package. Customer service is always important to me. From the time I got here...More

Thank lxs0123
Response from Betty108090, General Manager at Candlewood Suites AugustaResponded 10 January 2017

We want to take the time to thank you for the review, as it is so important that our employees know how a guest feels about the way they were treated. Excellent Customer service is so important in any business, and thank you for your...More

Reviewed 29 October 2016

We were evacuated to Augusta during Hurricane Matthew. We booked the Candlewood Suites because of our cat. The hotel chain is very pet friendly and they provide a magnetic tag that lets staff know that there is a pet in the room. From the time...More

Thank monkeygirlLondon
Response from Betty108090, General Manager at Candlewood Suites AugustaResponded 3 November 2016

We want to thank you for taking the time from your day to write a review on our hotel. We use our reviews to help train our employees on how a guest wants to be treated, and they all love to read how we are...More

Reviewed 22 September 2016

Looks like you have to book this place months in advance. Needed to schedule a stay for 11 days. Tried to book a month out, and they didn't have availability. Got into town and the alternate hotel I booked was gross. We called Candlewood at...More

Thank 561janetl
Response from Betty C, General Manager at Candlewood Suites AugustaResponded 26 September 2016

Thank you for taking the time to write us a review. We use this information to help train our employees to better serve our guest. I am sorry you had some hassle at our hotel, but happy my front desk clerk took good care of...More

Reviewed 17 September 2016 via mobile

I have never stayed in a Candlewood suites before and wasn't sure I would like it. I was pleasantly surprised. The suite had a full size fridge, oven, microwave, recliner and a nice clean queen bed. The bathroom was clean and shower had great water...More

Thank TinaRed66
Response from Betty C, General Manager at Candlewood Suites AugustaResponded 20 September 2016

We want to thank you for taking time to write a review on our hotel. We are very happy that your were surprised with you stay at Candlewood Suites. We are extended stay and having the fridge, and stove and ect works well for guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 80 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Augusta
#7 Business Hotel in Augusta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 80 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Augusta
#7 Business Hotel in Augusta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (72)
Room & Suite (49)
Questions & Answers
Ask a question
Linda W
13 January 2018|
AnswerShow all 2 answers
Response from Betty108090 | Property representative |
yes, we have a pet fee of $75.00 one time fee for cleaning the room Thank you, General Manager
0
Votes
Alexis S
21 April 2017|
AnswerShow all 3 answers
Response from Linda G | Reviewed this property |
Alexis, this property does not have smoking rooms, but smoking is allowed outside. There are several butt cans around the property.
1
Vote
nitramzil
24 February 2016|
AnswerShow all 2 answers
Response from Betty108090 | Property representative |
for a buck or two you can have breakfast in our cupboard or you can go to KROGER and buy your food for the full kitchens we have in each suite
0
Votes
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123
Room Tips
"Free laundry!!!"
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"Restaurants and Supermarket within a 3-mile radius"
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"Very quiet"
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"Ask for quiet room on the TOP floor (away from elevator)"
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