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Country Inn & Suites By Carlson, Augusta at I-20

103 Sherwood Dr, Augusta, GA 30909-4646
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Apr 9 Apr 10
1 room, 2 adults, 0 children
USD 435*View Deal
USD 441*View Deal
USD 441*View Deal
Traveller (39)
Room & Suite (19)
Pool & Beach (3)
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09/04/2017 10/04/2017
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    Overview

    • Excellent27%
    • Very good22%
    • Average21%
    • Poor10%
    • Terrible17%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Augusta at I-20
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews hot breakfast red lobster small indoor pool satisfied customer nice clean hotel great rate interstate accomadations
    Reviewed yesterday

    In severe need of a good overhaul and updating. No hot tub, elliptical was scary and the pool water was green in color. There was a moldy piece of plywood where the refrigerator used to be located but the staff was very friendly and helpful

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Reviewed 2 days ago

    We booked two suites based on past experience with Country Inns & Suites, but this hotel is not up to their standards. Check-in was at 3:00, we arrived at 4:20 and neither room was ready. When we finally got in our rooms, each room only...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20

    Thank you for taking the time to review our hotel. We do apologize that when you arrived the rooms were not ready and that one of your rooms smelled like smoke. We do try to remove all odor from the room prior to check in...More

    Reviewed 2 weeks ago via mobile

    I try and always stay at country inn and suites just because I haven't been let down yet really. But with this hotel there's alot that could be improved. First the carpet has a bad smell soon as you walk in and it's not nicotine...More

    Helpful?
    Response from purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20

    Dear Justin E, Thank you for taking the time to review our hotel. We are truly disappointed that our staff was less than courteous when you requested an early check in. This is not the service that we have come to expect here and we...More

    Reviewed 2 weeks ago

    The smell in my hotel room was so unbelievably terrible that after trying to switch rooms and being denied, I booked another hotel in the area even though I knew I would not be getting my money back from this one. The room was filled...More

    Helpful?
    Response from purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20

    Dear just_that_fast, Thank you for taking the time to review our hotel. We do apologize that there was an odor that was not pleasant in your room and that the hotel staff did not seem willing to move you to another room. Lately we have...More

    Reviewed 22 February 2017

    The Internet, the pool, and the exercise room were unserviceable to very poor. I had been told the pool would be open "tomorrow" on my 3 day 2 night stay. It never happened along with broken exercise room equipment and wifi that cut off. Not...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20

    Dear 795evanm, Thank you for taking the time to review our hotel. We do apologize that while you were here that we had people working to upgrade our pool area and our time line was changed when they discovered a larger problem with the pool....More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (39)
    Room & Suite (19)
    Pool & Beach (3)
    Dining (1)
    Nearby
    Nearby Restaurants
    Bonefish Grill
    354 reviews
    .22 km away
    T Bonz Steakhouse of Augusta
    310 reviews
    .24 km away
    Texas Roadhouse
    113 reviews
    .04 km away
    Chicken Salad Chick
    29 reviews
    .19 km away
    Nearby Attractions
    Savannah Rapids Kayak Rental
    11 reviews
    3.89 km away
    Brick Pond Park
    83 reviews
    6.59 km away
    Putt Putt Fun Center
    13 reviews
    4.06 km away
    Savannah Rapids Visitor Center
    149 reviews
    4.30 km away
    Questions & Answers
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    Room Tips
    "Couples should get the king sized bed and a spa tub in room too!"
    Marian L, 7 months agoRead review
    "Off the "main drag", all of the rooms are a good fit, and plenty of local eateries."
    James M, 7 months agoRead review
    "We were on the 2nd floor but no matter where you are, it won't help."
    The2014, 11 months agoRead review
    "Ask for an upgrade. It helped to be a Club Carlson member."
    JW04PPP, over a year agoRead review
    "Not a great view of anything from any side."
    Ken H, over a year agoRead review
    "Do not choose a room that is near the Texas Roadhouse!"
    fcspatti, over a year agoRead review
    "Go to another Hotel and get a room that would help a lot."
    lnatalie50, over a year agoRead review
    "Check that the room has everything it should in it before you unpack"
    DromracWood, over a year agoRead review
    "Go to another hotel"
    bandit1DaytonaBeach, over a year agoRead review
    "Call during the day. Maybe the front desk clerk will not be so rude."
    izzy706, over a year agoRead review
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