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Country Inn & Suites By Carlson, Augusta at I-20

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Country Inn & Suites By Carlson, Augusta at I-20
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239 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Start your review of Country Inn & Suites By Carlson, Augusta at I-20
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Bedfordshire
Reviewed 6 days ago NEW

My wife and I stayed three nights when we visited Augusta to watch the Masters. I would like to record my appreciation to all the staff who made our stay so enjoyable. Nothing was too much trouble and they went out of their way to meet all of our needs. A special word of thanks goes to Chanel who was...

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Helpful?
Thank HugoB
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staff especially Chanel. We look forward to your next stay.

Ooltewah, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017 via mobile

We have stayed at several Country Inn & Suites lately and they are consistently clean and spacious. This location was no exception and check-in was friendly and fast. We really appreciate the well lit free parking and fresh baked cookies!

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Thank Craig D
About Hotel's Favourite Review
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear Craig D, Thank you for taking the time to review our hotel. We are glad that our brand has been able to garner your loyalty. We appreciate your feedback in reference to your stay at our hotel and happy that the staff was friendly and fast. Our fresh baked cookies are a highlight for many of our guests and...

Augusta, Georgia
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Azza E
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dunfermline, United Kingdom
Reviewed 1 week ago NEW

Room was dirty, Staines on the carpet which were sticky, bath rusty and pillows and bedding did not look fresh. Toiletries were left one day and removed the next same with towels. There was rubbish under a table in the suite when we arrived and it was still there five days later when we left. Curtains were ripped and night...

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Helpful?
Thank RRTFife
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We have addressed our Housekeeping staff about providing clean and consistent stayover service. We have also addressed our Breakfast with our morning staff. We hope...

Dacula, Georgia
Reviewed 1 week ago via mobile

I'm disappointed as Country Inn and Suites is usually one of our go to brands due to the two queen beds and quality breakfasts. This one is not of the usual standards. While the staff was very nice, the room was not very clean. The rugs in the room looked and felt dirty. The bathroom floor was pretty dirty. Breakfast...

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Helpful?
Thank Lhutch72
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear Lhutch72, Thank you for taking the time to review our hotel. We are truly disappointed in how you found your room and that it did not meet your expectations. We will certainly be addressing this with our staff as this is not the level of service that our guests deserve. Thank you for your feedback. Kind Regards, Lisa Wahlmeier

Reviewed 1 week ago via mobile

Comfortable, friendly home away from home. Stayed here for three months . Staff is excellent and rooms are great. Indoor pool is awesome along with the workout room . Recommend highly. Easy access to downtown Augusta and interstate.

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Thank eddiegetti
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear Eddiegetti, Thank you for taking the time to review our hotel. We are so glad that during your three month stay that we provided you with a great room and excellent staff. We are also glad that you have been able to enjoy our amenities such as the pool and workout room. We are so glad that you enjoy...

Singapore, Singapore
Reviewed 2 weeks ago

Convenient location for Masters trip. Typical hotel of this type...provides the basics. Large room with all needs including wifi. Basic breakfast service. No restaurant or bar. Staff friendly and helpful. Plenty facilities close to hotel but side walks are not the best.

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Thank Bill N
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear Bill N, Thank you for taking the time to review our hotel. We are glad that you enjoyed the convenient location to the Augusta National, the size of your room and wifi. We do apologize that the city of Augusta has not done anything to improve the side walks to and from the course. We do hope that you...

Madison, MS, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank I8934GKalanl
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Augusta, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank shiannet2017
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Cincinnati
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank macnmiles
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

56 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Augusta at I-20

Address: 103 Sherwood Dr, Augusta, GA 30909-4646
Region: United States > Georgia > Augusta
Price Range: $130 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Augusta at I-20 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Hotel Augusta
Country Inn And Suites
Country Inn Augusta
Augusta Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Augusta at I-20 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couples should get the king sized bed and a spa tub in room too!”
marianl131, 24 Aug 2016 | Read review
“Off the "main drag", all of the rooms are a good fit, and plenty of local eateries.”
I380FHjamesm, 8 Aug 2016 | Read review
“We were on the 2nd floor but no matter where you are, it won't help.”
The2014, 12 Apr 2016 | Read review
“Ask for an upgrade. It helped to be a Club Carlson member.”
JW04PPP, 16 Jan 2016 | Read review
“Not a great view of anything from any side.”
eaglessoccercoach, 5 Jan 2016 | Read review
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