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Hampton Inn & Suites Augusta West

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#12 of 82 Hotels in Augusta
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn & Suites Augusta West
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365 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Augusta West
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Showing 365: English reviews
Mooresville, North Carolina
Reviewed 16 March 2017

Staff was friendly, breakfast and managers cocktail hour was delicious and filling. Room was comfortable and had everything we needed. Overall a great place to stay. Only negative was the jacuzzi was out of order and did not look as if it was going to be fixed anytime soon.

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Helpful?
Thank johannan500
Allentown, Pennsylvania
Reviewed 10 March 2017 via mobile

I came back to my room 2 days in a row and no towels. Last day not cleaned. I had to go to front desk and get towels both times. Also they left my door open after cleaning. Sure did not get my money's worth. My buddy that had a room on another floor never got his cleaned.

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1Thank lawbob4
Loganville, United States
Reviewed 9 March 2017

Poor service, worn out rooms, and at best average breakfast. There are many other better choices in hotels to choose from besides this location. The reason for me citing this is - 1) Poor check-in experience 2) Poor housekeeping service 3) Old worn out rooms 4) Poor internet speeds needed for business computing

Review collected in partnership with Hampton
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Thank G784WRscottc
Sumter, United States
Reviewed 8 March 2017

Hotel was "ok". Definitely not worth the close to $200 bucks I spent for one night! Rooms were average, cleanliness was "ok" as well. Customer service was great. I would not stay here again if I could help it.

Review collected in partnership with Hampton
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Thank jenniferwQ4145TM
Hendersonville, United States
Reviewed 6 March 2017

While not a Luxury hotel, this location provides great quality at a very reasonable price. Clean without that musty hotel smell, very well appointed, incredibly welcoming and helpful staff and the breakfast is super. It is easy to get to, conveniently located to Evans, Martinez and "downtown" Augusta with amenities such as gas and restaurants all around within walking or...

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Thank denisej158
Raleigh, North Carolina
Reviewed 3 March 2017

Easy hotel to access off the interstate. We stayed there on the way to Atlanta. The staff was very friendly and welcoming. The room was very clean. The breakfast was one of the best I have experienced at a Hampton Inn. The food was hot and fresh and delicious. The breakfast area was very clean and well-kept and the staff...

Review collected in partnership with Hampton
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Thank 20carrieg
Ashburn, Virginia
Reviewed 27 February 2017

My wallet was stolen by a housekeeper named Chelsey. It was not in the safe but it was out of sight tucked away on the,side of the microwave. I was gone for 40 minutes and when I returned I was greeted at the door by the housekeeper asking was this my room. I answered yes, went in and discovered my...

Review collected in partnership with Hampton
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Helpful?
Thank Nichelle C
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear Nichelle, Thank you for taking the time to share your experience with us at the Hampton Inn & Suites Augusta West. We do appreciate all guest feedback, even when it is negative. While instances like this are extremely, extremely rare, we do take any accusations of theft very seriously. Our standard operating procedure when theft is suspected is to...

Spartanburg, South Carolina
Reviewed 25 February 2017

The hotel looks like its about 50 years old and needs an update ASAP. I specifically asked for a room away from the highway and what did I get?? One almost on the highway. The noise from the highway was very loud and it seemed to go on all night long. The AC sounded like a train running through the...

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Helpful?
Thank kidflemingo
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear Kidflemingo, Thank you for taking the time to share your experience with us at Hampton Inn & Suites Augusta West. At Hampton, we truly care about each and every guest's experience and continually use our guest's feedback to improve upon the services and amenities we provide. I am so sorry to hear about the issues that you experienced while...

Pea Ridge, United States
Reviewed 25 February 2017

Stayed here for a night, wished I could have stayed much longer. Everything was top notch. Excellent staff experience. Very good breakfast. Very clean hotel. Convenient location with lots of shopping and dining locations nearby.

Review collected in partnership with Hampton
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Thank Scott T
Nashville, United States
Reviewed 22 February 2017

This was a typical Hampton Inn. Clean comfortable room with a hot breakfast. Room was quiet and stocked with everything we needed. Staff was courteous and attentive. Tub was slippery, so be be careful.

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Helpful?
Thank Phillip R

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Augusta West

Address: 4081 Jimmie Dyess Pkwy, S BELAIR RD, Augusta, GA 30909-9469
Region: United States > Georgia > Augusta
Price Range: $147 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Augusta West 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn & Suites Augusta West Hotel Augusta
Hampton Inn And Suites Augusta West
Hampton Inn Augusta
Augusta Hampton Inn
Hotel Style:
#6 Family Hotel in Augusta
#9 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Augusta West staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Augusta West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the road side, we could hear the traffic, but it did not bother us.”
johannan500, 15 Mar 2017 | Read review
“First floor rooms are easy to access and close to the coffee and breakfast.”
805phillipr, 22 Feb 2017 | Read review
“I would not advise a traveler to stay here. Sorry because I like Hampton.”
467RichardW467, 21 Nov 2016 | Read review
“Any room seemed good.”
tobytovar, 16 Oct 2016 | Read review
“I would recommend 2nd or 3rd floor. The 4th floor smells like old tobacco smoke.”
FunInMD, 13 Oct 2016 | Read review
5 of 5