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We were evacuees from Florida. Each staff member that we met was kind. The lady at the desk for check in displayed true grace under pressure. She had multiple people checking in and a phone that would not stop ringing. She did it all with...More
Response from Jane G, Manager at Quality Inn Fort GordonResponded 22 September 2017
Thank you for your review. We are very ecstatic that your stay was wonderful considering the circumstance. I will be sure to let the staff know about their performance and about going above and beyond! We hope that you visit Augusta again and this time...More
This was an inexpensive option with good amenities. Staff was friendly & professional. Floor in room was laminate rather than carpet which was unusual. Floor needed to be mopped, but it wasn't very dirty. Room was quiet - we had people on either side of...More
Response from Jane G, Front Office Manager at Quality Inn Fort GordonResponded 30 December 2016
Thank you for your review! We currently have updated the rooms and the laminate floors are one of the upgrades. :) We are glad you enjoyed your stay and we hope to see you soon.
First the Good -
1. Front desk clerk was excellent. When I first tried the bedside lamps and the TV and could get no power from either I called and asked for help. Silly me as I could have solved the bedside lamp problem as...More
This property is gross and reflects badly on the Quality Inn and Choice Hotels brands, and my husband and I regret choosing it. Among several issues -- stained furniture, sticky surfaces, poor lighting (including a desk fixture, pictured, missing a plug) -- the most troubling...More
2 Thank Jonathan P
Response from Amanda J, Front Office Manager at Quality Inn Fort GordonResponded 13 December 2016
On the behalf of our staff, I'm sorry we didn't meant your expectations. We tried our best to accommodate you on separate occasions, in which you declined each time. We take pride in customer satisfaction as that is our number one goal in our business....More
The room was clean and smelled nice, not a cloying scent that some places use to cover up moldy smells or ciggie smoke..but a clean smell, beds and pillows were awesome,, plump pillows that did not loose shape. Wifi and TV worked fine :-)
Response from Jane G, Manager at Quality Inn Fort GordonResponded 10 October 2016
Thank you CloggieUsa2001 for your kind review. We are delighted to hear your stay was wonderful. We take pride in what we do and were glad you were pleased. We hope to see you again and thanks for choosing Quality Inn Near Fort Gordon!!!