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Holiday Inn Express Augusta North

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Holiday Inn Express Augusta North
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136 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Augusta North
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Showing 133: English reviews
Petal, Mississippi
Reviewed 21 May 2016 via mobile

I enjoyed staying at this hotel. It had a clean smell as I walked into the lobby and my room. Speaking of rooms, big entrance-plenty if space to drop luggage! Full length mirrors are always nice too. Inside pool and hot tub with fully equipped gym. Indoor bike and treadmill were newer machines. I was pleased with this hotel. Staff...

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Helpful?
1Thank traceyd780
Management response:

I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received and the amenities we offer.

Norwalk, Ohio
Reviewed 4 May 2016

The friendly staff was the key at this hotel. The lady that checked us in was efficient and pleasant. She made some great dining recommendations and treated us like we were her family. The room was perfect and very reasonable. The breakfast the next day was very good with an another great staff member keeping up with the demand of...

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Helpful?
1Thank FLSTCWCB
Management response:

I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received.

Reviewed 2 May 2016 via mobile

The room was very nice but there were issues. Nice Keurig coffee maker in room. But only decaf options. With a note that says to start your morning off before breakfast. I don't want decaf in the morning. Also not enough towels for 2 people. Lighting was horrible for the ladies who actually wear makeup.

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Helpful?
Thank Robin S
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear Robin S, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling below your expectations regarding our room lighting, amenities, towels. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to...

Thomaston, Georgia
Reviewed 24 April 2016

This is a very nice hotel and is in a good location. The breakfast is above-average with many choices such as yogurt, fluffy pancakes, regular and no-sugar syrup, fruit, bagels, eggs, turkey sausage, bacon, etc. Our room was large and very clean. We liked the Bath and Body Works toiletries, but the rigid bottles were too hard to squeeze to...

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Helpful?
1Thank gardener5082
Management response:

Wow! That has to be one of the most expansive lists of breakfast items I have seen yet. Thank you so much for giving such detailed feedback. Its great knowing that you enjoyed our breakfast options. As for the toiletries, we have changed the design of the bottles and I am positive you will find these easier to open on...

Gainesville, Florida
Reviewed 16 February 2016

I was visiting friend of mine in hospital and I stayed there. Very good location next to I20 and at busy interchange having good choices of restaurants nearby. Room was clean and staff accommodated my request. Had good welcome. The breakfast area is nicely done and had good varieties. I recommend this place.

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Helpful?
Thank Mike P
Management response:

We definitely appreciate your feedback and we are looking forward to future visits from you. Thank you.

Jesup, Georgia
Reviewed 21 December 2015 via mobile

I was suppose to been did this review... A while ago...Hotel is great itself... I loved the atmosphere... && the 24hr coffee... Food was served on time... The breakfast staff worked hard... I forgot their names but they need some type of appreciation... And acknowledgement for their work. Front desk staff was okay... I think her name was Keisha... Attitude......

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1Thank Kenya N
newport_group, Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for taking the time to leave a review. We are glad that you enjoyed breakfast and the staff itself. Happy Holidays!

Watertown, Wisconsin
Reviewed 9 December 2015

Being familiar with Holiday Inn Express we expect certain things like the white comforter, sheets, choice of firm or soft pillow and a decent free breakfast. Now for the little extras that this particular Holiday Inn had for those who can't have wheat they provided gluten free options and they even provided to go breakfast for those who where in...

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Helpful?
Thank 654sandras
newport_group, Front Office Manager at Holiday Inn Express Augusta North, responded to this review

Hi there. Thank you for not only choosing to stay with us, but also for providing feedback. I am glad we became "The perfect place to stay" for you. Those gluten free muffins are absolutely delicious, right? So many guests seem to love them and the To-Go Breakfast bags have been extremely helpful to those guests that are unable to...

Charlotte, North Carolina
Reviewed 3 December 2015

My recent stay was generally fine - for example including a well-maintained clean room and a decent breakfast. The thing that really impressed me was when I was coming in from my car on Monday evening. I was carrying a box and decided to take it plus a hot drink back to my room. I started to walk towards the...

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Helpful?
Thank AWICS2009
newport_group, Manager at Holiday Inn Express Augusta North, responded to this review

Hi there. Thank you for taking the time to provide feedback. Knowing that you enjoyed the hotel itself, as well as the breakfast, means a lot to the staff here. Taking the time to share your experience and mention the name of a staff member that assisted you is greatly appreciated and I will be sure to personally show this...

Fortaleza, CE
Reviewed 2 November 2015

The hotel is conveniently located close to the highway with various other hotels. The hotel is relatively new and rooms are well maintained and equipped. Reception was friendly and was on my way to the room pretty quickly. The hotel is conveniently located close to several restaurants; even in walking distance. In-room WIFI is fast and of good quality. Breakfast...

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Helpful?
1Thank AvdV80
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Our hotel is located in a great area of Augusta. Our Internet is fast now, but with the upgrade to Fiber Optics it will be even faster. Just another way we want to increase the guest experiences. Your comments are very helpful to other travelers and much appreciated by the hotel. Thank You,

Reviewed 27 October 2015

Our stay started off great. Good location, friendly service at check-in, and clean room. Things went down hill when our toilet stopped up (the first time). The nice maintenance guy came up and "fixed" it by plugging for about 10 minutes. Well, around 1:30 am, the toilet stopped up again, and of course the maintenance crew was gone for the...

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Helpful?
Thank Dee L
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

We are sorry your stay with us was not up to the standards set by IHG and Holiday Inn Express. Procedures are in place to prevent any other guest from having the same experience you had. Thank you for taking the time to leave a comment about your stay. It is from good and bad comments we are able to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Let us welcome you to the brand new Holiday Inn Express Augusta North hotel just off of I-20 and Washington Road near downtown Augusta. Whether visiting for business or leisure our hospitality is appealing. Our Augusta hotel offers relaxing rooms featuring stylish decor & amenities, including wired/wireless HSIA, 32 inch HDTV & plush triple sheeted bedding. Our Holiday Inn Express Augusta North hotel is your home away from home. ... more   less 

Additional Information about Holiday Inn Express Augusta North

Address: 1073 Stevens Creek Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: $151 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Augusta North 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Augusta North Hotel Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Augusta North staff and other travellers.
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Questions? Get answers from Holiday Inn Express Augusta North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good area, I imagine all rooms are good. No rooms with a view because you are in a commercial area, but the area is good!”
 of 5 bubbles RamblingRose2, 26 May 2016 | Read review
“Corner room”
 of 5 bubbles 363justinr, 29 Sep 2015 | Read review
“I would ask for a room on a higher floor. Families w/kids; rooms are small.”
 of 5 bubbles SeashellSC, 16 Sep 2014 | Read review
“Don't expect great service”
 of 5 bubbles Doradahora, 17 Aug 2014 | Read review
“May want to ask for a room near the rear of the hotel.”
 of 5 bubbles 510gary, 1 Jan 2014 | Read review
5 of 5