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Sheraton Augusta Hotel

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#17 of 82 Hotels in Augusta
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Augusta Hotel
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227 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Washington
Reviewed 4 weeks ago via mobile

I would like to thank my server last night who was extremely nice to me even when I had a bad moment . Was tired from driving and very grumpy .Miss Roberta made sure I gotta a great service , food was very good , room very clean . I will definitely have Sheraton as my destination when I'm back...

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Helpful?
Thank lukecoleman1
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for your nice comments about the Sheraton Augusta and especially Roberta. It is great to hear that our staff continues to give exceptional service to every guest. Thank you so much for taking the time to tell others about your wonderful experience. We look forward to your return. Thanks Kat

Atlanta, Georgia
Reviewed 13 January 2017 via mobile

I spotted an employee wearing her uniform scarf from across the room. We have a pitch tomorrow and I forgot a fun statement piece. When I asked if I could buy one, Ruby said no then kindly offered hers to me to borrow. That scarf is just the confidence boost I need to rock tomorrow's pitch -- thank you Ruby...

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Helpful?
Thank Alyson_Kate
NEW WINDSOR
Reviewed 3 January 2017

We chose the Augusta Sheraton because we could have a pet friendly room. We were traveling down to our home in Sarasota, Fl. for winter We drive down each year and since we stay for 4 to 5 months take along out Kitty. Sheraton is located on "Hotel Row' north of the downtown. First the positives. While a tad small...

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Helpful?
Thank JAMES L
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Happy New Year! Thank you for taking the time to write such a detailed review. I am glad to hear that for the most part your experience was a pleasant one. I do apologize about the internet connection and will be working with our internet provider and IT to make sure that other guests to not the same problem. I...

Charlotte, North Carolina
Reviewed 29 December 2016

Family event in Augusta. Staff and management treated us with great care. Lovely room. I would stay here from now on for every ensuing visit. book the upper floors.Easy drive to everything, Superior hotel

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Helpful?
1Thank Claude C
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you so much for the great review. We appreciated having you and your family here and look forward to your return. Thank you, Kat Johnson

Alexandria
Reviewed 27 December 2016

My wife, our dog and I needed a place to stay for one night. The quality, service and amenities that this place offers is great - especially if your using Starwood points to pay for the room. Great location, great staff and great hotel!

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Helpful?
Thank AndyNLloyd
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

We are glad that you guys choose the Sheraton Augusta for your 1 night stay and look forward to having you back next time you visit the area. Thanks again, Kat Johnson

Toronto, Canada
Reviewed 21 December 2016

Having stayed at this hotel almost 6 years ago and giving it an excellent rating, I had high expectations. I'm happy to say that it did meet them, mostly. The personnel behind the desk were very helpful during check in. It was quite enjoyable at the bar with the good food and drinks though a little pricey. The room was...

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Helpful?
Thank Dagger_TO
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Welcome back! We are thankful that you again choose the Sheraton Augusta Hotel for your accommodations and that you again felt confident giving excellent ratings. We truly appreciate loyal guests like yourself and enjoy getting your feedback. We are in the process of replacing that computer on the 5th floor so I assure you that will not be an issue...

Lytle, Texas
Reviewed 1 December 2016 via mobile

The hotel is very clean and classy. The staff are extremely friendly and helpful. Rooms are plenty spacious. The location provides easy access to almost everything in Augusta. Will definitely stay again.

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Helpful?
1Thank brbeaz
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for your great review. It is nice to hear that our guests enjoy the hotel stay in everyway. Thank you so much for letting others know. We look forward to your return. Thank You, Kat Johnson

Reviewed 24 November 2016 via mobile

We wanted to stay somewhere centralized between all the family members for our Thanksgiving week-long vacation. Located just off the interstate, the Sheraton is easy to get too. Beds are very comfortable and these might be the best pillows of any hotel we've stayed at. We even brought our four legged family member and things have worked out well. Service,...

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Helpful?
1Thank Eric S
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Happy Thanksgiving! Thank you for allowing us to serve you during your vacation. We do have refrigerators that we can put in your room so when you stay for your next, I apologize that our staff did not offer this to you. We hope you enjoyed your time with you family and we look forward to again hosting you during...

Copenhagen, Denmark
Reviewed 25 October 2016 via mobile

I have been in this hotel for one night and I appreciated it. Very nice bar and restaurant, rooms are clean and quiet. Staff professional and friendly. Good parking lot and well connected to the interstate. Very good location for my work purposes.

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Helpful?
Thank Pietro A
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

We are glad you choose to stay at the Sheraton Augusta for your visit to Augusta. Thank you for letting others know about the great experience you had. We hope to see you again soon. Thank You, Kat Johnson

Hilton Head, South Carolina
Reviewed 15 October 2016

This Sheraton is nestled in an area with about 6 other hotels sharing the same parking lot (big) and appears to me to be one of the nicest in this Executive Park Group. In addition, there is a TESLA electric car charger in this parking lot which was a huge bonus for us. The rooms were fresh and clean; service...

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Helpful?
Thank lsihrofhhisc
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write such a detailed review about our hotel. We are sorry for the unfortunate event that brought you here but we are thankful we were able to make your stay an enjoyable one. We hope if you travel to the area again you will come back to see us. Thank You, Kat Johnson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament. ... more   less 

Additional Information about Sheraton Augusta Hotel

Address: 1069 Stevens Creek Road, Augusta, GA 30907-3203
Region: United States > Georgia > Augusta
Price Range: $144 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Augusta Hotel 3.5*
Number of rooms: 152
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Hotel Style:
#10 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Augusta Hotel staff and other travellers.
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Questions? Get answers from Sheraton Augusta Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room on the south side to see the city lights”
 of 5 bubbles jamesl618, 2 Jan 2017 | Read review
“If you are lucky ...this would be perfect for the Masters...or any time”
 of 5 bubbles 915claudec, 28 Dec 2016 | Read review
“High floor”
 of 5 bubbles I5274UTdavidb, 7 Oct 2016 | Read review
“pet freindly, staff amazing”
 of 5 bubbles A6123CRsusanl, 20 Jun 2016 | Read review
“If you want a bathtub get a room with 2 queen beds/”
 of 5 bubbles StevenDeborahLG, 12 Mar 2016 | Read review
5 of 5