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Sheraton Augusta Hotel

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#14 of 82 Hotels in Augusta
Certificate of Excellence
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Sheraton Augusta Hotel
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221 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Lytle, Texas
Reviewed 1 week ago via mobile

The hotel is very clean and classy. The staff are extremely friendly and helpful. Rooms are plenty spacious. The location provides easy access to almost everything in Augusta. Will definitely stay again.

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Helpful?
Thank brbeaz
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for your great review. It is nice to hear that our guests enjoy the hotel stay in everyway. Thank you so much for letting others know. We look forward to your return. Thank You, Kat Johnson

Reviewed 2 weeks ago via mobile

We wanted to stay somewhere centralized between all the family members for our Thanksgiving week-long vacation. Located just off the interstate, the Sheraton is easy to get too. Beds are very comfortable and these might be the best pillows of any hotel we've stayed at. We even brought our four legged family member and things have worked out well. Service,...

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Helpful?
Thank Eric S
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Happy Thanksgiving! Thank you for allowing us to serve you during your vacation. We do have refrigerators that we can put in your room so when you stay for your next, I apologize that our staff did not offer this to you. We hope you enjoyed your time with you family and we look forward to again hosting you during...

Copenhagen, Denmark
Reviewed 25 October 2016 via mobile

I have been in this hotel for one night and I appreciated it. Very nice bar and restaurant, rooms are clean and quiet. Staff professional and friendly. Good parking lot and well connected to the interstate. Very good location for my work purposes.

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Helpful?
Thank Pietro A
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

We are glad you choose to stay at the Sheraton Augusta for your visit to Augusta. Thank you for letting others know about the great experience you had. We hope to see you again soon. Thank You, Kat Johnson

Hilton Head, South Carolina
Reviewed 15 October 2016

This Sheraton is nestled in an area with about 6 other hotels sharing the same parking lot (big) and appears to me to be one of the nicest in this Executive Park Group. In addition, there is a TESLA electric car charger in this parking lot which was a huge bonus for us. The rooms were fresh and clean; service...

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Helpful?
Thank lsihrofhhisc
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write such a detailed review about our hotel. We are sorry for the unfortunate event that brought you here but we are thankful we were able to make your stay an enjoyable one. We hope if you travel to the area again you will come back to see us. Thank You, Kat Johnson

Riyadh, Saudi Arabia
Reviewed 7 October 2016

Whenever I visit Augusta, I stay at Sheraton. The location is reason #1. Close to I-20 and easy striking distance to an untold number of restaurants and shopping. Starbucks is just down the street at first traffic light. Second reason is the clean rooms, and quiet atmosphere. They have a restaurant inside and a bar. All the staff is very...

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Helpful?
Thank David B
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

We are so excited that the Sheraton Augusta is your favorite place to stay while in Augusta and also that you took the time to tell others. We pride ourselves on our commitment to cleanliness and delivering exceptional guest service so we are overjoyed that is what you experienced during your stay. Thank you for your loyalty to the Sheraton...

Seattle, Washington
Reviewed 5 October 2016

The Sheraton August Hotel seems to be pretty new or at least be well maintained and clean. The rooms are standard smaller Sheraton rooms but nice, a bit motelish maybe? But its a good value and still a nice hotel. The service was great and the people are very friendly. Easy parking right out front and off the highway. Breakfast...

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Helpful?
Thank Jeepguy16
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write such a great review. We truly enjoy having guests like yourself stay with us at the Sheraton Augusta. We hope to see you back next time you are in Augusta. Thanks Kat Johnson

Reviewed 22 August 2016 via mobile

My mother and I came to the Sheraton in Augusta, Ga, because our A/C went out. We arrived at 1:00 am. We were greeted by a friendly and helpful night clerk named Ben. Our room was well maintained, and our the beds were excellent. I would recommend the Sheraton to anyone traveling to Augusta.

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Helpful?
Thank S G
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Sorry about the inconvenience of your A/C going out but we are happy we could assist you and your mother. Thank you for letting us know the great job Ben and the rest of our staff is doing. Thank you again for the recommendation.

Hilton Head, SC
Reviewed 8 August 2016 via mobile

Business took my husband to Augusta on this trip and I was able to tag along. Located off Washington Road and Interstate 20 put this hotel right in a central location for us. The folks are friendly and helpful. The restaurant inside the hotel, although expensive, was absolutely delicious with great service, wonderful staff and fantastic tasting food. My only...

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Helpful?
Thank SueBeeHoney99
Lakemont, Georgia
Reviewed 3 August 2016 via mobile

This is a dump. Dirty carpets, beat up walls and interior. One ice machine in the hotel, and no fridge in the room. Not a favorite. I will avoid in the future. I'm an avid business traveler and rarely do I find a hotel that doesn't have some redeeming quality, but I have not found one here.

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Helpful?
Thank gmartin903
Evans, Georgia
Reviewed 2 August 2016

Friendly staff. Clean rooms. Free wi-fi. Great location. Easy parking. No issues at all. A new guy was working the desk, but he did fine. Small but comfy rooms. Not the Radisson, but the location can't be beat. I'd come back. Room service for breakfast was fast, efficient and friendly.

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Helpful?
Thank Chuck W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament. ... more   less 

Additional Information about Sheraton Augusta Hotel

Address: 1069 Stevens Creek Road, Augusta, GA 30907-3203
Region: United States > Georgia > Augusta
Price Range: $140 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Augusta Hotel 3.5*
Number of rooms: 152
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Hotel Style:
#10 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Augusta Hotel staff and other travellers.
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Questions? Get answers from Sheraton Augusta Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles I5274UTdavidb, 7 Oct 2016 | Read review
“pet freindly, staff amazing”
 of 5 bubbles A6123CRsusanl, 20 Jun 2016 | Read review
“If you want a bathtub get a room with 2 queen beds/”
 of 5 bubbles StevenDeborahLG, 12 Mar 2016 | Read review
“No so much to say in terms of waht is the best room. We took two bedrooms very close each other”
 of 5 bubbles constantinob436, 1 Mar 2016 | Read review
“Ask to be away from dogs. 3rd floor doesn't have an ice maker.”
 of 5 bubbles mcan4fun, 19 Jan 2016 | Read review
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