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Ramada Augusta Downtown Hotel & Conference Center

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261 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Augusta Downtown Hotel & Conference Center
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Showing 261: English reviews
Irving, Texas
Reviewed 30 July 2016

The AC in the room was set at 60F, the room never got below 78...all night. When I tried to talk to the staff, the response was "just close the drapes and black out blinds". I had already done that when I walked into the room. The WiFi almost worked, but not quite. I couldn't even get enough signal to...

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Thank Steven C D
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you, sir, for entrusting your accommodations with our property. I regret that we did not show proper appreciation for that decision. Although frustration may mount with amenities and bare necessities not being up to par, our staff should always show concern with our guests' less than pleased experience with them. I can assure you, we do have staff members...

North Augusta, South Carolina
Reviewed 27 July 2016

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Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Morehead City, North Carolina
Reviewed 21 July 2016

Room was a bit strange shape. Freezing in bed area- sweating in bathroom. I expected a refrigerator, thought the website said it had one.

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Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your patronage and for taking the time to review your stay with us. I am concerned with your report of cleanliness. We strive for complete guest satisfaction and while we as a staff have no control over the layout of our guest rooms, we do control the cleanliness and service provided. I will have the Maintenance Supervisor...

Elberton
Reviewed 29 June 2016

Even though our window in our room 703 leaked the hotel staff was very happy to move us and make sure we were comfortable!!!

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Thank tiffanyh343
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your patronage! Our staff sincerely cares about our guests' experience. We strive to please each and every one! I'm thankful to hear they made sure you were satisfied.

Warner Robins, Georgia
Reviewed 9 June 2016

I had double charges on my card. The wrong charge was removed today without me getting involved in the matter. My room was nice, and my maintenance request about the shower was noted for maintenance. The front desk was very courteous to me when I was at the Ramada. Overall, I had a very rewarding experience as a customer at...

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Thank ericdH7659JI
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your very kind words! Our staff does work hard and really cares about the guest experience. I'm glad yours was a good one. Thank you for visiting our city, I hope you come back. If you do, we'd be grateful if you chose us for your accommodations.

Young Harris, Georgia
Reviewed 9 June 2016

Room was adequate. Sad the pool was down for maintenance. Looked as if it was in poor shape, anyway. Breakfast was awesome. Excellent omelets. Friendly desk personnel. One problem entering the restaurant. There is an abutment from the right that protrudes needlessly into the walking path. My wife took a nasty spill when she tripped over it.

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Thank Larry C
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your patronage and for taking the time to leave a review of your recent stay. I am glad to hear that you enjoyed your breakfast. I apologize that the pool was not in proper order for our guests. It is a wonderful amenity for our property, but does include an abundant amount of maintenance. I'm so thankful...

Marietta, Georgia
Reviewed 8 June 2016

Well maintained, but holy moly, this place is DATED. Entering the lobby was like stepping back 15 years. Except for the TV's everything is... vintage. The room was even more dated. With the exception of the mattress and the TV (still cathode ray), I was the newest thing in the room. Curtains, phone books, pipes from the 1970's sticking out...

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Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your review. We appreciate your business! I am glad you recognize the work our staff puts into making this property the best they can. We are in need of an upgrade in certain areas. As you mentioned with the mattresses and TVs, you see we have started the process. I sincerely intend to remain vigilant about upgrading...

Marietta, Georgia
Reviewed 8 June 2016

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Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Jackson, GA
Reviewed 7 June 2016

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Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Macon, Georgia
Reviewed 7 June 2016

The staff was polite, but this was the most run-down property I've been in in 20 years. The AC in the common areas did not work, the carpet, furniture and TV's in the rooms were old and from the 1980's I think. The pass-thru AC unit was loud, but it kept the room cool.

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Thank 447toddt
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for taking the time to review your recent stay. We are grateful for your patronage and for you honest feedback. All of your comments are taken seriously by me and our staff. I will do all in my power to improve the areas you have mentioned, as I do agree with the need for an upgrade into the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
We are centrally located in beautiful downtown Augusta. Convenient to restaurants, shopping, tourist attractions, hospitals and much more. Most of our rooms have breathtaking views of the Savannah River or the city. We also offer a lounge on our penthouse level with the best views the city has to offer. Our on site restaurant is a shining example of traditional Southern cooking, but also offers a variety everyone is sure to enjoy. We strive for complete customer satisfaction with each and every guest. ... more   less 

Additional Information about Ramada Augusta Downtown Hotel & Conference Center

Address: 640 Broad St, Augusta, GA 30901-1436
Region: United States > Georgia > Augusta
Price Range: $151 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Augusta Downtown Hotel & Conference Center 2.5*
Number of rooms: 200
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Also Known As:
Ramada Hotel And Convention Center
Ramada Hotel Augusta
Augusta Ramada
Ramada Augusta
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Questions & Answers

Questions? Get answers from Ramada Augusta Downtown Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not recommend this facility.”
249lamart, 12 Nov 2015 | Read review
“Ask for a room where you can lie in bed and watch TV.”
mildredk2015, 6 Jan 2015 | Read review
“dont get a 2nd floor room if you dont smoke. We booked smoking by accident on a online site and nearly got sick from the smell! The front desk moved us so we didnt have to stay there.”
sibyli, 28 Sep 2014 | Read review
“All rooms are affected by the train noise so probably no better ones in that respect”
  • View from top floor - nightclub cocktail bar
  • View from room
Thomasplc, 1 Sep 2014 | Read review
“Holiday in and express in east Louisville, KY 3711 Chamberlain Lane was superb, great friendly staff and experience will definitely stay there again”
N6466DMstevec, 14 Aug 2014 | Read review
5 of 5