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Hilton Garden Inn Athens Downtown

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#2 of 23 Hotels in Athens
Certificate of Excellence
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Hilton Garden Inn Athens Downtown
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627 Reviews from our TripAdvisor Community

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Showing 623: English reviews
Evans, Georgia
Reviewed 28 April 2016

Excellent location just across the street from the convention center. Very affordable prices. Excellent checking staff. Food in restaurant was especially good and reasonably priced. Parking charge in hotel garage was our only disappointment.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lanese T
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for your review. I am happy to hear that you enjoyed your stay and our service was excellent. We look forward to your next visit to Athens.

Statesboro, United States
Reviewed 27 April 2016

I stayed 4 days at the Hilton in Athens, GA. My convention was across the street at the Classic Center. The food was very good at breakfast. All staff members that I can in contact with were friendly and helpful. I highly recommend staying at this hotel.

Review collected in partnership with Hilton Garden Inn
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Thank Marie W
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

I am happy to hear that our team took care of all of your needs. Thank you for staying with us.

Athens, United States
Reviewed 27 April 2016

I did the advance e-check in and room was still not ready till 3:50pm. Thought this was very late and they said they were so busy. They are not used to a busy weekend group. Need to hire more people. The hotel could use some upgrades in rooms overall. The air conditioner was loud and kept cutting off and on.

Review collected in partnership with Hilton Garden Inn
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Thank Matthew C
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for your review. I understand how frustrating it is to not have a room ready for you at an expected time. I apologize for any inconvenience this caused. I will review this incident with both the front desk and housekeeping team to ensure that this does not occur again in the future. Thank you for bringing it to...

Reviewed 27 April 2016

Best service I have ever had at a hotel. Visiting for a dance convention at the Classic Center. The weekend was very hectic for my daughter and I and both the front desk staff as well as the restaurant staff went out of their way to help make sure we were fed when we had our brief breaks. Location can...

Review collected in partnership with Hilton Garden Inn
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Thank lcbeckett1170
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for your kind words. We are pleased that you enjoyed your stay and I will share your praise with our team. We look forward to seeing you again for next year's competition.

Atlanta, Georgia
Reviewed 27 April 2016

Clean, neat. Staff very nice. Lobby was very comfortable. Location was perfect for our event. Parking was convenient (but a little pricey). You can walk to several places to eat. No need to use the car.

Review collected in partnership with Hilton Garden Inn
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Thank sandradQ6724LE
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for your review. I am happy to hear that you enjoyed your stay and found out location convenient.

Dahlonega
Reviewed 26 April 2016

We had two horrible nights because we were never advised that the mattresses were adjustable. We never turned them on and they were awful. Without adjustment, they are so soft that YOU CAN NOT GET OUT OF BED without and acrobatic struggle! Make sure you tell housekeeping to bring fresh coffee cups and replace K-Cups every day or they will...

Review collected in partnership with Hilton Garden Inn
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Thank dlubin54
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for staying with us. I understand how frustrating it is to have a difficult night sleeping. I apologize for any inconvenience this caused. I will speak with my team and ensure that we are properly describing how to use our beds that have a comfort adjustable system. The majority of our beds no longer use this system and...

Georgia
Reviewed 26 April 2016 via mobile

This is typical Hilton Garden Inn located across the street from the Classic Center in Athens, GA. Walking distance from numerous restaurants in the area. Well kept public areas even with the crowds that were in the hotel - impressed! Parking is convenient also but tight.

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Thank CorvetteC6
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for your review. We are happy to hear that our hotel met your needs and everything was well maintained. We look forward to seeing you again in the future.

Atlanta, Georgia
Reviewed 25 April 2016

Most convenient location to the Classic Center and downtown. Comfy rooms and friendly staff. They place fresh fruit for you to grab on your way to morning meetings and warm cookies in the afternoon :)

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Thank mjorg2015
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for the kind words about our hotel and thank you for staying with us.

Warrior, United States
Reviewed 24 April 2016

When staying in the Athens area this is my #1 choice in hotel accommodations. The property is top notch and the staff is always friendly and helpful. The location is absolutely wonderful. While the hotel restaurant meal selections are numerous and tasty, it's well within walking distance to a variety of delectable restaurants should one wish to venture out for...

Review collected in partnership with Hilton Garden Inn
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Thank Jean M
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay with us.

York, United States
Reviewed 24 April 2016

Hotel is very nice. However, I didn't know that I had to pay $10.00 extra per night for parking. The restaurant hours are terrible, and they are not posted. The location is great, because it is right in the middle of Athens, Ga, and you can walk to bars, restaurants, and shopping places.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Samantha S
Aaron P, General Manager at Hilton Garden Inn Athens Downtown, responded to this review

Thank you for your comments. I understand how frustrating it is to have an unexpected charge. I apologize for any inconvenience. Based on our downtown location we have a parking deck that does charge for parking. Our restaurant hours are posted on the wall and in our guest directory. I am happy to hear that you found our location convenient....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Adjacent to the Classic Center, Athens primary meeting/concert venue. Walking distance to over 75 unique eateries and pubs in a very quaint setting. ... more   less 

Additional Information about Hilton Garden Inn Athens Downtown

Address: 390 E Washington St, Athens, GA 30601
Region: United States > Georgia > Athens
Price Range: $201 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Athens Downtown 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Hilton Garden Inn Athens Downtown Hotel Athens
Hilton Athens
Athens Hilton Garden Inn
Hotel Style:
#4 Business Hotel in Athens
#5 Family Hotel in Athens
#5 Romantic Hotel in Athens
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Athens Downtown staff and other travellers.
3 questions
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Merchantville, New Jersey
7 months ago
over a year ago
Savannah, Georgia

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Questions? Get answers from Hilton Garden Inn Athens Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are really no bad rooms. Great location, right downtown just off campus”
631chuckw, 21 Apr 2017 | Read review
“Try for a room on a high floor in the "back" facing the garage”
Flying_Lawyer, 5 Apr 2017 | Read review
“Second Floor may have noise from the lobby.”
RandyN810, 4 Apr 2017 | Read review
“Higher floors offer good views if that is important to you.”
Z5598SZbens, 2 Nov 2016 | Read review
“top floor (8th) had spectacular view of city environs and beyond.”
mpontheroad, 14 Aug 2016 | Read review
5 of 5