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Casa Dona Mercedes

Traveller (21)
Room & Suite (9)
Dining (2)
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  • Excellent51%
  • Very good31%
  • Average14%
  • Poor2%
  • Terrible2%
22 Mar 2018
“Well situated, beautiful hotel and spacious rooms.”
23 Nov 2017
“Bit disappointing”
Free Wifi
Non-Smoking Rooms
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Reviews (48)
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11 - 15 of 39 reviews
Reviewed 6 December 2014

I was given a large, attractively furnished and economical room. However, like the interior of these old buildings, it was very dark. Even worse, a plug-in scented deodorizer elicited an allergy in me equivalent to a severe cold. I had this taken out, but still...More

Thank jollycrone
Reviewed 20 August 2014

For the cost, I would have rated Doña Mercedes five stars if not for the way they handled payment on a second visit. I was paying for the room and asked if it was better in dollars or quetzales. The woman working at the desk...More

3  Thank TravelerMarty
Reviewed 18 August 2014 via mobile

Best place to stay in while traveling in beautiful Xela. Amazing location, great rooms and the best kitchen I have ever seen in a hostel- includes a stove, a microwave, toaster oven, and a large variety of pot, pans, and everything else you will need....More

1  Thank Reut89
Reviewed 29 July 2014

We stayed at Casa Dona Mercedes for 10 days while attending Spanish language class. The location is excellent (2 blocks from central park and many restaurants). The house is extremely well kempt. The staff is attentive, polite and friendly. We highly recommend this house for...More

1  Thank albertmagh
Reviewed 6 March 2014

Doña Mercedes is a small hotel with a great location and pretty decent facilities. The room was tidy, bed comfortable and water and other services run well. The staff was rather silent so I could not judge them in detail, but all in all it...More

3  Thank RM00184
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Top amenities
Free High Speed Internet (WiFi)
Price range
USD 16 - USD 49 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Number of rooms
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Guatemala > Western Highlands > Quetzaltenango Department > Quetzaltenango
Also Known As
Casa Dona Mercedes Hotel Quetzaltenango
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Traveller (21)
Room & Suite (9)
Dining (2)
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Room Tips
"Check out to see that the room isn't artificially scented"
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"If you are sensitive to noise, the rooms towards the back are quieter. Second floor rooms have private..."
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"The room on the second floor with private bath and lots of windows."
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"Some rooms can get noisy on weekends, so ask for a silent one if you get easily annoyed by street noise."
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