We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Utz Jay

Save
Traveller (117)
Room & Suite (67)
Dining (7)
Nearby Hotels
See allSee all
Overview
  • Excellent45%
  • Very good36%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“german shepherds”(12 reviews)
“the main street”(26 reviews)
“mayan sauna”(7 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Wheelchair Access
Laundry Service
2 Star Hotel
All hotel details
Nearby Hotels
See allSee all
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from USD 44.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Panajachel hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "185b36b692624a5b95e7dc7a3dfaabf9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":640663,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[57271131],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2018},"checkout":{"day":8,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":44,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"185b36b692624a5b95e7dc7a3dfaabf9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":44,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":44,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Utz Jay","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE4NWIzNmI2OTI2MjRhNWI5NWU3ZGM3YTNkZmFhYmY5IiwiQUlLIjoiNzMwYjNiMjljNzY0NDdmZDllNGRmOTAwOTcwYzM3ZWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/05/2018", "checkOut": "08/05/2018", "lowestPrice": "USD 44", "hasDates": true, "hacComplete": true, "contentIdMappings": {"57271131":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (259)
There are newer reviews for Hotel Utz Jay
See the most recent reviews
Filter reviews
184 results
Traveller rating
87
64
13
12
8
Traveller type
Time of year
LanguageEnglish
More languages
87
64
13
12
8
Show reviews that mention
All reviewsgerman shepherdsthe main streetmayan saunacable tvsecure propertybanana breadquiet streetpurified waterscreened windowsplenty of hot waternice deckprivate arealaundry servicespacious roomonly stayed one nightwould stay here againthis lovely hotel
FilterEnglish
Updating list...
11 - 15 of 184 reviews
Reviewed 7 August 2017 via mobile

The staff is accommodating, the location is decent, it's a clean place with nice common areas and hot water. The rooms could use a ceiling fan or bigger windows, the walls are thin, and the bed is hard. It's an okay place to stay, but...More

Thank Courtney M
Reviewed 21 July 2017

Check in was a breeze. We had a great 2nd floor triple room, with a view of the gardens and lots of windows open to the summer air, with screens. Comfortable beds, nice shower, secure property, basically one block from the lake at half the...More

1  Thank DudesAdrift
Reviewed 28 June 2017

I know the family that run this hotel and you will be warmly welcomed and taken care of. Also very safe. German shepherds are guard dogs but no problem. They have recently converted anot her building on the site which has been done beautifully.

Thank 53lesley2016
Reviewed 4 June 2017

The hotel is just off the main street and really quite. The rooms are big and have some nice touches. There is a garden in the middle of the hotel and they have a friendly dog running around. Staff is really friendly and helpfull. You...More

1  Thank AnoekV
Reviewed 28 May 2017

It's the little things that make the difference. Purified water to refill your bottles, information in English about the area, locked lockers where you can leave your things even after you checked out, thos sort of things. it's clear that the place is run by...More

1  Thank sfjfdyhbffdjudgcuo
View more reviews
Best Value Properties in Panajachel, Guatemala
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Shuttle Bus Service
Things to do
Restaurant
Details
Price range
USD 42 - USD 66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 42 - USD 66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (117)
Room & Suite (67)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Maria Z
13 September 2017|
Answer
Response from DudesAdrift | Reviewed this property |
Lo siento, pero no trabajo con el hotel. Por favor contacte el hotel directamente.
0
Votes
Shiri_Sh_10
1 August 2016|
AnswerShow all 5 answers
Response from tasoleil | Reviewed this property |
The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they... More
1
Vote
CarolTom41
30 June 2015|
AnswerShow all 3 answers
Response from Sara W | Reviewed this property |
Yes the take credit cards. VISA is the one most widely accepted in Guatemala.
0
Votes
Room Tips
"I have stayed in 4 different rooms here and have enjoyed each one."
Read review
"The upper rooms have a nice view and are probably a bit quieter."
Read review
"There are some new accommodations, but I will always try to get into the older, garden area."
Read review
"Go for the luxury room, it's worth the exttra"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing