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Porta Hotel Del Lago

2 Avenida 6-17, Panajachel 07010, Guatemala
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (271)
Room & Suite (77)
Pool & Beach (18)
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09/04/2017 10/04/2017
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    Overview

    • Excellent29%
    • Very good42%
    • Average19%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Free Internet
    3.5 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews all inclusive package an awesome view breakfast buffet fifth floor large hotel view of the lake fitness center big pool the sliding glass door order a la carte higher floor no air conditioning pool area floor room well run hotel close walk tour group rooms face the lake del lago lake atitlan and the volcanoes
    Reviewed 26 November 2015 via mobile

    This is a mid century hotel right on the lake near the tourist boat dock. All rooms have lovely lake views. Rooms were spotless, thank you housekeeping, (if you agree please thank your housekeeper with a nice tip). While not especially large the rooms were...More

    Helpful?
    Response from AnaMariaH561, Gerente at Porta Hotel Del Lago

    Dear Roadbirds Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, friendly staff and great food. I am very sorry for the rate that front desk staff offer you. We...More

    Reviewed 14 October 2015

    The view of the lake and volcanoes from our room was breathtaking. The room was clean, comfortable and modern. From the hotel you can easily access the boats that ferry passengers to the islands. Watch for leaks after a heavy rain: we found one in...More

    Helpful?
    Response from AnaMariaH561, Gerente at Porta Hotel Del Lago

    Dear Tess S Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Thank you so much for your feedback regarding your recent stay with us, comments like yours are a...More

    Reviewed 10 October 2015

    We stayed at the hotel for two nights before being “kicked out” because of a claim that the hotel was overbooked. Do not trust the hotel or management! This was especially disruptive because we were traveling with young kids. Our reservation was made through Expedia.com...More

    Helpful?
    Response from AnaMariaH561, Gerente at Porta Hotel Del Lago

    Dear Trueop Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comments are taken into consideration to take the necessary actions to improve. Regards Ana María

    Reviewed 7 October 2015

    If you stay in one of the upper levels of the hotel, you'll get an awesome view of the lake and the three volcanoes! The staff is super friendly, the food i great, and there is plenty of things to do in the hotel. I...More

    Helpful?
    Response from AnaMariaH561, Gerente at Porta Hotel Del Lago

    Dear Julio T Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, super friendly staff and great food. It gives me pride and pleasure to share your comments with the...More

    Reviewed 6 October 2015

    The service was good, the views were great, the rooms are large, the pool is inviting, but this large hotel just seemed a bit out of place in Panajachel. If you are looking for a hotel with all the comforts of home, than this hotel...More

    Helpful?
    Response from AnaMariaH561, Gerente at Porta Hotel Del Lago

    Dear WorldlyGi Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the wonderfull view in the balcony. Our mission is to exceed your expectations and we are very...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (271)
    Room & Suite (77)
    Pool & Beach (18)
    Dining (17)
    Nearby
    Nearby Restaurants
    Guajimbo's
    308 reviews
    .65 km away
    Jose Pinguino's
    252 reviews
    .68 km away
    Deli Jasmin
    179 reviews
    .25 km away
    Tuscani
    163 reviews
    .29 km away
    Nearby Attractions
    Lake Atitlan
    521 reviews
    .97 km away
    Hotel Atitlan Gardens
    188 reviews
    1.34 km away
    Reserva Natural Atitlan
    93 reviews
    .35 km away
    Hotel Posada de Don Rodrigo Museum
    70 reviews
    .41 km away
    Questions & AnswersAsk a question
    Jashira_12
    Is air-conditioning available in the rooms? I read in another recent review the rooms do not have air conditioning.
    6 August 2016|
    Answer Show all 9 answers
    Response from AnaMariaH561 | Property representative |
    Thank you very much for your comments, I must tell you that on Porta Hotel del Lago we still don´t have air conditioning in rooms, Thank you very much for your understanding Porta Hotel del Lago Concierge
    1
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    Google Translation
    CJRoody
    If we have a private vehicle, do you have free parking that is secure?
    8 January 2016|
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    Vinay S
    does this place have a/c?
    30 July 2015|
    Answer Show all 2 answers
    Response from Ajep65 | Property representative |
    no, only standing fan
    0
    Votes
    Room Tips
    "All lake facing"
    canadakate_11, 19 days agoRead review
    "best views"
    Isabel G, 1 month agoRead review
    "All rooms seem to be of equal quality."
    snifflz1, 1 month agoRead review
    "best views from higher up"
    climber_in_CH, 2 months agoRead review
    "Try to get a room on a floor as high as possible, but 4th onwards are fine and in the middle. The end rooms..."
    Clare G, 2 months agoRead review
    "we had a room in the middle on the 3rd fl , if you could get the highest floor"
    jdc4849, 5 months agoRead review
    "Higher the better for the lake view"
    Darina B, 5 months agoRead review
    "If your room is hot, ask for a cooler one."
    ontheroad2016, 7 months agoRead review
    "upper floors.all rooms have balcony facing the lake"
    samkumar777, 9 months agoRead review
    "Try to get a lake view"
    ntflady, 10 months agoRead review
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