We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Porta Hotel Del Lago

Show Prices
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Porta Hotel Del Lago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

408 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 193: English reviews
Start your review of Porta Hotel Del Lago
 Click to rate
Guatemala City, Guatemala
Reviewed 1 week ago

The hotel is very well located close to the market and 50 meters away from the lake. The view of the lake and the volcanoes is just gorgeous . It got a nice pool .The staff is really nice and friendly . We once had the all inclusive package ... but we prefer the BB .. and we order A...

 Report
Helpful?
Thank delsehy
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimada Delsehy Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso Lago...

Reviewed 1 week ago via mobile

Having a great time at the pool. We love coming here and seeing the lake close up. We recommend everyone to come and enjoy!! Our family loves coming here because the staff are so friendly and the manager is always helpful. We have eaten here and we enjoy the Guatemalan food.

 Report
Helpful?
Thank Aleeya S
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimada Alleya Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso Lago...

Brighton, Canada
Reviewed 2 weeks ago

This is a large hotel complex located in one of the prime locations on the lake. The adjacent road leads to the boat dock and behind the hotel, a road into the main street and the sunset viewing area. The public areas are quite grand with motifs and artefacts of Mayan culture throughout. The room was large and bright with...

 Report
Helpful?
1Thank canadakate_11
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Canada Kat Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence, We will follow up your valuable comments. Regards Ana María

Laholm, Sweden
Reviewed 3 weeks ago via mobile

Visited the hotel for a day with lunch and staying by the pool. A great deal we thought. Well think again. The pool was filled with 50 schoolchildren on an outing from Guatemala City, something that apparently happens 4-5 days per week. It was total mayhem and impossible to use the pool at all without getting nearly drowned. One could...

 Report
Helpful?
1Thank ysbymansion
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear ysbymansi Please allow us to express our sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Feel free to contact me directly to arrange your reservation. Regards Ana María

Livonia, Michigan
Reviewed 3 weeks ago via mobile

All of the rooms face the lake overlooking a large pool. The rooms have no A/C, but the evenings were cool enough that it was not a big problem. The location was good for the view, but not as close to shopping and dining as many others are. The breakfast is OK, but the dinner we had there was not...

 Report
Helpful?
Thank David C
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear DAvid C Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We will consider your comment to provide better service to our guests Regards Ana María

Reviewed 4 weeks ago via mobile

I had a great vacation here with my family. Many actives and shopping close by. The views are beautiful and I would definitely come back. This hotel is great for a peaceful, relaxing vacation and the weather here is nice all year long.

 Report
Helpful?
Thank nancy f
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Nancyf Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence. We hope to see you soon Ana María

Belvedere, Kent
Reviewed 4 weeks ago via mobile

A moderate size establishment in need of some tlc to bring it up a notch. Our twin room was quite spacious and the beds comfortable. Only one bedside lamp serving two beds. Bathroom needs a lick of paint. Otherwise, all ok. Standard breakfast buffet plus eggs cooked to order. Very good club sandwich in bar. If you like rum, do...

 Report
Helpful?
Thank Joebelvedere
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Estimado Joebelved Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration. Regards Ana María

Guatemala City, Guatemala
Reviewed 4 weeks ago

The hotel is nice, is really big but needs to be refurbished. It has two pools, a ping pong table, a pool table and two areas to eat, it also has a nice bar. The people that attends the hotel is really nice, good attention. We bought the all-inclusive package, which included breakfast, two between meals, lunch and dinner. They...

 Report
Helpful?
Thank Isabel G
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimada Isabel G Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso...

Reviewed 7 February 2017

The hotel is an average one, but it is very well located and the views are amazing! I stay 2 nights, the room service is very good and fast, the breakfasts on the menu are enough and the buffe is good too, but is too much.

 Report
Helpful?
Thank Josue U
Gold Coast
Reviewed 1 February 2017

This hotel is hotel is in a nice location overlooking the Lake but that would be its best feature. The rooms are tired and a little dirty . There was no air-conditioning , just a timed fan which was inadequate, especially when the full blast of the afternoon sun hit the window.The wardrobe door kept sticking making it difficult to...

 Report
Helpful?
Thank Carole C
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Carole C Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We apologize for not meeting your expectations for the air conditioning in your room, we are aware that each of the comments made were taken to improve our service. Regards Ana María

318 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (267)
Viewed
Hotel & Grounds (63)
Viewed
View from Room (39)
Viewed
Pool/Beach Area (15)
Viewed
Room/Suite (25)
Viewed
Bathroom (4)
Viewed
Dining (9)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (108)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Hotel & Grounds (9)
Viewed
Dining (8)
Viewed
Room/Suite (11)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Panajachel
1.4 km away
Hotel Atitlan
Hotel Atitlan
#2 of 30 in Panajachel
731 reviews
0.5 km away
Hotel Regis Panajachel
Hotel Regis Panajachel
#5 of 30 in Panajachel
226 reviews
0.4 km away
Jardines del Lago
Jardines del Lago
#6 of 30 in Panajachel
194 reviews
Show Prices
Show Prices
Show Prices
8.2 km away
Hotel La Riviera de Atitlan
Hotel La Riviera de Atitlan
#9 of 30 in Panajachel
134 reviews
0.9 km away
Villas Balam Ya
Villas Balam Ya
#8 of 30 in Panajachel
122 reviews
4.0 km away
Laguna Lodge Eco-Resort & Nature Reserve
Laguna Lodge Eco-Resort & Nature...
#3 of 6 in Santa Cruz La Laguna
471 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $119 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Cheap Tickets, Priceline and Hotels.com so you can book your Porta Hotel Del Lago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Porta Hotel Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 Green Hotel in Panajachel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Porta Hotel Del Lago staff and other travellers.
7 questions
Ask a question
Chicago, Illinois
over a year ago
Edmond, Oklahoma
over a year ago

See all questions (7)

Questions? Get answers from Porta Hotel Del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All lake facing”
 of 5 bubbles canadakate_11, 10 Mar 2017 | Read review
“best views”
 of 5 bubbles IsabelG872, 19 Feb 2017 | Read review
“All rooms seem to be of equal quality.”
 of 5 bubbles snifflz1, 31 Jan 2017 | Read review
“best views from higher up”
  • marble bathroom
  • lake views
  • comfortable beds
 of 5 bubbles climber_in_CH, 19 Jan 2017 | Read review
“Try to get a room on a floor as high as possible, but 4th onwards are fine and in the middle. The end rooms views are obscured by trees.”
 of 5 bubbles 151clareg, 12 Jan 2017 | Read review
5 of 5