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Jardines del Lago

Expedia.comUSD 87*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 119*
USD 87*
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USD 119*
USD 100*
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Jardines del Lago
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207 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Reviewed 4 August 2016 via mobile

This hotel is great because of the grounds. The rooms are reasonably nice and clean. The location is good, only a few minutes walk to the main street but set-back and so quiet. The front desk arranged a boat tour for me (although I think it was more expensive than elsewhere). Other reviews have noted there are a lot of...

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Helpful?
Thank Victoria B
Reviewed 29 July 2016 via mobile

Loved the people & service. The hotel has the best views of any hotel in the area. They treated us like family and went above and beyond to make our experience the best. The rooms didn't have a/c but it's part of an eco-friendly campaign and it works for them because the weather is so good there, you really don't...

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Helpful?
Thank Mark Z
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We hope we visit with his family so they can enjoy more experiences on the shores of beautiful Lake "Atitlán", please understand our policy regarding air conditioning and in addition to this I commented that in reception we have fans that can be used by guests if in case needed.

Guatemala City, Guatemala
Reviewed 25 July 2016

We organized a workshop in that hotel and reserved three single rooms. When we arrived they send us to the "Annex" a house outside the hotel with no security or anithing that looks like a hotel. After we complained with the manager they send us to the Cacique Inn, which was very good. For the conference we hosted, they served...

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Helpful?
Thank Luisfehc
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for the comments and for the downside with the rooms regret the inconvenience, thanks for the suggestions which have already been reported to the relevant departments to make improvements.

Canada
Reviewed 13 June 2016 via mobile

Beautiful grounds and Lake view. The bed was comfortable and the room was immaculate. Our only real complaint would be that you really can hear everything going on on the balcony from inside the room. Our room was pretty far from the stairs, so we thought we wouldn't get too much traffic in front of our room. Unfortunately, it was...

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Helpful?
Thank Jenny M
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We are pleased to have served in the days of his visit, thanks for the recommendation; certainly we have a wonderful location. What a pleasure to know that you will enjoy our products.

Quito, Ecuador
Reviewed 2 June 2016 via mobile

The place is very peaceful, you can see that the gardens have been taken care of very well, service is nice and always ready to attend to you when in need, the complimentary service is not awesome and it's not bad, a nice place to stay in Panajachel...

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Helpful?
Thank Miggss
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thank you for your visit, we serve charm. We hope to serve you in the near future, like the Lake Gardens family will be waiting.

Boston, Massachusetts
Reviewed 26 May 2016

The Hotel Jardines del Lago in situated right on Lake Atitlan in Panajachel. The setting is beautiful and relaxing - a quiet oasis away from the tourist hustle and bustle. Rooms are basic and comfortable (mid-range, in line with what you would expect from the cost). Hotel staff were friendly and a few spoke English. You should definitely be prepared...

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Helpful?
Thank Tricia V
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for the comments and for recommending hope to serve you in the future. Apologetic about the mistake that had colleagues who already showed the comment for care is improved. Planning we train our staff to learn the English language, to provide better service to our customers.

Reviewed 18 May 2016

We stayed in this hotel overnight. It was very nice. Rooms were good sized and the bed was a queen. Very clean room and bathroom. Our room was on the first floor on the end, so we did not have a lot of noises to deal with. There were some less than considerate people who came in very early in...

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Helpful?
Thank Ross S
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We are pleased that enjoyed your stay with us, we hope we recommend and in a next cater to your family and friends. We extend congratulations to all the staff.

Rolla, Missouri
Reviewed 4 April 2016

I loved the quiet retreat of this wonderful garden. An oasis in this fun lakeside town. My room was on the second floor, which had a better view of the lake, and the door faced the lake. There was a long row of rooms, like in an old motor motel in America, but the all faced beautiful well taken care...

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Helpful?
Thank ERSmith2014
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

What a pleasure to read your comment, we like to be a hotel rest, relaxation in communication with plants and animals of the region, we have a very dedicated department and Gardening trained to keep alive the beautiful gardens and at the same time allow the interaction therewith. We hope to serve you again, family and friends.

Copenhagen
Reviewed 25 March 2016

Hotel Jardines del lago in Panajachel was our fourth stop on a three week tour in Mexico and Guatemala. We stayed there for two nights. The hotel is rather average but the garden is absolutely beautiful and very well kept with a lot of birds nesting there and the view over the lake is stunning. The rooms are simple and...

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Helpful?
Thank 10April
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thank you for your comment, which helps us improve the service we provide. Regret the inconvenience during your stay has informed all staff so that it can improve every step that shows us. Our location is what characterizes us, the hotel is always in infrastructure improvements for comfort, and about food will improve the process for implementation. 4 star thank...

Stavanger, Norway
Reviewed 21 February 2016

This hotel is in a beautiful setting on the shore of the lake. Beautiful gardens and many birds with a short walk to the town centre and shopping, The rooms are very comfortable and clean with some amenities like free bottle water and TV, coffee is available throughout the day in the main lobby. The restaurant on site provides a...

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Helpful?
Thank Rick_From_Stavanger
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

It gives us joy to know that your stay with us was comfortable. Lake Gardens as its name identifies you have large gardens and together with beautiful birds and beautiful flowers. Regarding the WiFi we are working with a new machine that expands the Internet with a fast speed. It will be a pleasure to serve you on your next...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Offering a beautiful setting on Atitlan Lake, recognized as one of the most beautiful lakes in the world, Hotel y Centro de Convenciones Jardines del Lago has attractive rooms. Set in gardens, it features a restaurant and a terrace with lake views. ... more   less 

Additional Information about Jardines del Lago

Address: Calle Monterrey, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $93 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jardines del Lago 3*
Number of rooms: 30
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Also Known As:
Jardines Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 On the Beach Hotel in Panajachel
#4 Family Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Jardines del Lago staff and other travellers.
5 questions
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Questions? Get answers from Jardines del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It could be noisy on corner suites (on holidays).”
diopinzon, 3 May 2017 | Read review
“Take the House in the Anex (in front of the hotel) is the same but quieter and more confortable.”
Fredy_E_Castillo_R, 3 May 2017 | Read review
“Rooms on the first floor are little noisy”
delsehy, 16 Mar 2017 | Read review
“Try to be sure that your booking is inside the hotel, not outside in other house”
Luisfehc, 24 Jul 2016 | Read review
“Second floor has a better view, but only one window faces the lake. This is not a luxury hotel, but clean and unique.”
ERSmith2014, 3 Apr 2016 | Read review
5 of 5
Expedia.com
USD 87* /night
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Booking.comUSD 119
Hostelworld.comUSD 100
Agoda.comUSD 119
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Prices are for 1 room, 2 adults
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