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All reviewshot springsthermal poolsthe main streetvolcanic springswifi only worksrestaurants at walking distancefoot soakrooms are largereception areaadd extramiddle of townwarm watergrounds are beautifulbit datedan oasisno wifi in the roomsnice place to stay
I was making a on line reservation. But a friend told me to better call. In the page they said they have room available... But when i call they told me it was full. I check againg 20 minutes later an in the hotel page...More
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 21 October 2017
Thank you for taking the time to review your experience at Regis Hotel & Spa. I was sorry to read that certain parts of your stay in Regis did not live up to your expectations. I've shared your comments with our team about...More
We spend 3 nights at this hotel and it was very clean and for the price more then okay.....there is a Spa with Hot springs but we didnt use it. Hotel is located in the Center and the staff was super friendly and helpful. Had...More
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 2 October 2017
It gives me pride and pleasure to share your lovely comments with my colleagues. They are a very dedicated group of professionals who are committed to ensuring that our customers have a personal "home away from home" experience.
I do hope that we'll...More
We spent 2 nights at the Regis Hotel Panajachel. The hotel is located right at the center of the town. Close to all restaurants, markets and boats to other Attitlan towns. The rooms were huge and clean but quite outdated. Looked and smelled old. No...More
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 5 September 2017
Thank you for sharing your comments and observations on your experience at Regis Hotel & Spa. We will consider your comment.
We had a really nice stay here with 4 adults and 4 kids (ages 5-9). Clean and decent rooms with good bathroom, nice hot springs. Good value for money. We did not eat at the hotel. Somewhat loud from street noise, but good location.
Thank John L
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 26 August 2017
Dear John L
Thank you for taking the time to review your experience. We are pleased that you enjoyed your stay at Regis Hotel & Spa.
The hotel main attraction is the thermal spa, no other hotel in the area offer this feature.
Also, you can enjoy a rustic sauna heated with wood that have to be requested at least 2 hours in advance.
Like others have said the hotel is...More
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 2 August 2017
Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration.
Response from Ana Maria H | Property representative |
Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary... More
Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary actions to improve.
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"Avoid #1, 2, and maybe 3 unless you hope to have wifi access in your room."