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BEST WESTERN PLUS Hotel Stofella

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215 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel Stofella
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Showing 110: English reviews
California
Level Contributor
180 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 6 May 2016

I gave this hotel a higher rating because I like vintage decor and solid hard wood furniture. My room was quite large because I had two queens. The only negative is the breakfast dining area being opened on time but not all the food being brought out for another 15 - 20 minutes. It appears that there was only one... More 

Helpful?
1 Thank pghs67
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments we appreciate them and we will work harder to provide a superior service level in the future. More 

Mount Vernon, Washington
Level Contributor
136 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 27 March 2016

This old hotel is in a good location and maintained okay. The breakfast was find. There are many restaurants nearby, so plenty of places to eat. Rooms are on the small side and there is some airplane noise.

Helpful?
1 Thank Pam T
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

thank you for your comments in our hotel we have two sections one colonial style and other modern the two of them have the comfort and the clean lines of the best hotels in the city when reserving a room with us you can choose from them. More 

Brazil
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 March 2016

The hotel looks like very old, like its furniture. Rooms are not so big, but overall it is very clean. There are some maintenance/renew needs, specially the bathroom, but nothing that messed up my stay. Breakfast is average, nothing special. Location is a plus. For the rate, I think it has its value.

Helpful?
Thank hrmatsui
Churchville, Virginia
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 January 2016

The rooms are very small. Ours had the view of a potted plant and the hall beside us while other rooms had the view of pipes. Mostly no staff. The food was average. I would surely recommend staying somewhere else - there are many choices.

Helpful?
Thank VA B
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments about your stay in our hotel. we have many room´s options and we are Shure we can provide an accommodation that fit your needs. we would like to have you back in the near future please contact info@stofella.com for a personal and professional assistance. More 

Travellers are raving about these Guatemala City hotels

Orlando, Florida
Level Contributor
963 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 1,724 helpful votes
Reviewed 27 January 2016

Part of the Best Western chain, Hotel Stofella is an older well-maintained edifice in Zone 10 conveniently located near restaurants and shops. Our 12-member Overseas Adventure Travel (OAT) tour group received a warm welcome for our two-night stay. The room I occupied on the first level was clean and comfortable. The floor covering is tile, something this Floridian prefers to... More 

Helpful?
1 Thank DeanMurphy2020
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your time and comments about your recent stay at Best Western Plus Stofella. We have two room areas one colonial style and other modern both of them are comfortable and with the same standards and clean lines you can choose from them where do you prefer to stay. We hope you come back soon. More 

Las Vegas, Nevada
Level Contributor
2 reviews
Reviewed 25 January 2016 via mobile

The location is great- Within Zona 10- Room was very clean with the bathroom. The front desk was very friendly and understood English. The breakfast was very good They helped me get a shuttle to Antigua - Cost was in the $80's with free breakfast. The breakfast was wonderful! I read some negative reviews but I think it may have... More 

Helpful?
Thank Forrest001
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for taking the time for your comments they are very important for us. when visiting us in the near future you can ask for waffles, cereal or hot cakes for breakfast at the restaurant we have several options you can choose from or you can ask also if you have a special request. at Best Western Plus Stofella... More 

Lac La Biche
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2016

Hotel is location is central and close to the live zone, great restaurants , entretaiment and business area. Staf is profetional and helpfull. The restaurant attached to the hotel has good food quality. I did enjoyed may stay of three nights.

Review collected in partnership with Best Western

Helpful?
Thank Julio G
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments we expect to serve you in the near future. More 

St. Petersburg, Florida
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 December 2015

The Best Western Hotel Stofella is a refurbished home or collection of homes all cobbled together to form a hotel. It has all hardwood floors, large wooden vaulted ceilings, wood paneling, thick hard wood doors. The entire feel of the building is that it is older, has been immaculately refurbished and feels rich. Rooms are good, not huge, but nice.... More 

Helpful?
Thank Carl R
Julio G, Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thanks for your time and comment our staff also work hard to provide all our guest a superior experience. we have bar and in room minibar service. Hope you come back soon. More 

Level Contributor
158 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 October 2015 via mobile

A very average hotel with poor Internet, no gym and a quite frankly dreadful breakfast buffet. Professional and friendly staff, great location and good rates make up for most of it, making this a favourite for group tours and development workers. Do skip breakfast and ask to change rooms if you are not picking up a good Internet signal.

Helpful?
Thank Anna T
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your time and Comments we know that on your next visit you will find a difference in our service because we are improving every day and expect to have you back in the near future. More 

Abbotsford, Canada
Level Contributor
250 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 14 October 2015

This hotel is not your typical Best Western: it's a charming older building with dark wood panelling and furnishings. Our room was comfortable, clean and faced onto a roof garden; every unit is different. Staff friendly and helpful. Excellent down town location (lots of restaurants and shopping within a short, safe walk).

Helpful?
Thank Tess S
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments our hotel has different type of units in two sections one modern building and other colonial both of them with high level of comfort and clean lines you can choose from them when your come back. We expect to serve you in the near future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Plus Stofella is located in the heart of the zone Viva and ten minutes from the airport. We are surrounded by exclusive stores, office buildings, residential areas and an abundance of restaurants and nightclubs. The Best Western Stofella has luxury rooms fully equipped with automatic locks, cable television, analog dial up dataports, electronic safes and hairdryers. The Trattoria Veneziana Restaurant offer mediterranean and international food you can also ask for room service or have delicious snacks at our Caffee Venezia. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Stofella

Address: 2 Avenida 12 28 | Zona Viva, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $103 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Hotel Stofella 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Stofella Hotel Guatemala City
Best Western Hotel Stofella
Best Western Guatemala City
Guatemala City Best Western
BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Stofella staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN PLUS Hotel Stofella staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure about the other rooms, but for my room I can hear almost everything. I was on the second floor.”
 of 5 bubbles Jean-Wilner, 24 Nov 2016 | Read review
“quiet ,great location, good breakfast, nice employees.”
 of 5 bubbles perrogaruao, 11 Oct 2016 | Read review
“We stayed on 1st floor room 110 - not recommended”
 of 5 bubbles hokie63, 28 Jan 2016 | Read review
“If you are looking for a view forget about it.”
 of 5 bubbles CarlR410, 1 Dec 2015 | Read review
“If you stay here, ask for a room at the back - I was close to the elevator and paid the price.”
 of 5 bubbles wajari, 1 May 2015 | Read review
5 of 5
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