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Hotel Biltmore Guatemala

Traveller (41)
360
Panoramas (11)
Dining (9)
About
Location
Cleanliness
Service
Value
Biltmore Express Hotel in conveniently located only 8 minutes away from La Aurora International Airport in the "Zona Viva", which is the center of the business and commercial part of the city, and very close to museums, restaurants, bars and shopping malls. Enjoy your business trip to Guatemala staying at the Biltmore Express, a new hotel concept for executive travelers who enjoy feeling at home.
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Property amenities
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quiet
Great View
HOTEL CLASS
339Reviews
140Photos
10Q+A
28Room tips
Traveller rating
  • 111
  • 138
  • 56
  • 18
  • 16
Time of year
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Popular mentions
The Biltmore is fairly pretentious with modern facilities but it is flawed is several ways. You can get lost in the maze of passageways as there are no signs indicating where the lobby is. The rooms are clean and modern but the door safety locks do not work and the shower door
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Response from SthephanyCr, Director de Relaciones Públicas at Hotel Biltmore Guatemala
Responded 1 week ago
Thank you for your positive comments and we are pleased that you had a good stay. We apologize for the inconveniences that you experienced during your stay and we appreciate your feedback because it helps us to find areas of opportunity and work in order to improve our service. We hope you to come back so you can receive the service you deserve. Best regards.
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I’ve been traveling to 2-3x a year to Guatemala for work and staying at the Biltmore for 4 years now, it’s about time a gave a review. It’s the less expensive sister hotel to the Westin Camino Real, which it is physically connected to. For my needs, it meets all the key
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Response from SthephanyCr, Director de Relaciones Públicas at Hotel Biltmore Guatemala
Responded 9 Nov. 2018
Dear Guest. We are deeply elated that we have been your constant hotel of choice when you're in Guatemala City. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you. Best regards
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Room is spacious and comfortable. Bed feels like sleeping on a cloud! Excellent breakfast! Afternoon tea/coffee with pastries included. Well located. Beautiful for walking. Shops restaurants located all around hotel. Friendly staff.
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Response from Sthephany C, Director de Relaciones Públicas at Hotel Biltmore Guatemala
Responded 24 Oct. 2018
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.
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I stayed here for 2 weeks. I was with a volunteer group. The hotel was very clean, had good air conditioning and a great breakfast buffet. The staff was always very friendly and helpful. We had a strange timer go off on the phone in our bathroom the first night we were there.
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Response from Luisa B, Director de Relaciones Públicas at Hotel Biltmore Guatemala
Responded 1 Oct. 2018
Thank you for your positive comments and we are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and don't hesitate to call us to share more information. We do hope to see you again soon. Best regards
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Most of the staff was speaking English. Good service but poor beeakfast. The accounting servis was totally disappointment.. The lobby is amazing. The location of the hotel was very pleasent, close to a nice shopping center. Pool was amazing!
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Response from Luisa B, Director de Relaciones Públicas at Hotel Biltmore Guatemala
Responded 31 Aug. 2018
Thank you for your positive comments and we are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay. We do hope you give us another chance as we will definitely improve our services. Thank you and look forward to seeing you again.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Biltmore Guatemala
The Parlor Suite at the Hotel Biltmore Guatemala
Professional photo exclusively commissioned by TripAdvisorHotel Biltmore Guatemala
The Deluxe Room at the Hotel Biltmore Guatemala
Photo provided by managementHotel Biltmore Guatemala
Professional photo exclusively commissioned by TripAdvisorHotel Biltmore Guatemala
The Parlor Suite at the Hotel Biltmore Guatemala
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12345612
Just request a room with two beds and pay that fee - or the difference of one bed vs two and the baby will stay free. NO problem - the hotel is very helpful Best wishes!!
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Does the hotel have a gym or offer gym access?
Good morning, Yes you could have a gym access for $10 per day, per person. Regards,
1 vote
Dear Ulkydog, Could you send us the flight number. Our shuttle are going to be in the exit of the airport in the left side.
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Do they currently offer free airport shuttle and free breakfast?
Dear guest, We offer both for free. We hope to see you soon in Hotel Bitlmore. Regards,
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12
"The noise from the main street could be something to take into account."
"Pool view is preferable"
"If you want a quiet room, you might want to avoid a room by the pool."
"I stayed facing the pool and my room was quiet. I stayed across the hall and the hum of the air conditioners was annoying."
"accessibility to the rooms"
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123456
PRICE RANGE
USD 83 - USD 141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel biltmore express
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
116
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