The Biltmore is fairly pretentious with modern facilities but it is flawed is several ways. You can get lost in the maze of passageways as there are no signs indicating where the lobby is. The rooms are clean and modern but the door safety locks do not work and the shower door…
I’ve been traveling to 2-3x a year to Guatemala for work and staying at the Biltmore for 4 years now, it’s about time a gave a review. It’s the less expensive sister hotel to the Westin Camino Real, which it is physically connected to. For my needs, it meets all the key…
Room is spacious and comfortable. Bed feels like sleeping on a cloud! Excellent breakfast! Afternoon tea/coffee with pastries included. Well located. Beautiful for walking. Shops restaurants located all around hotel. Friendly staff.
I stayed here for 2 weeks. I was with a volunteer group. The hotel was very clean, had good air conditioning and a great breakfast buffet. The staff was always very friendly and helpful. We had a strange timer go off on the phone in our bathroom the first night we were there.…
Most of the staff was speaking English. Good service but poor beeakfast. The accounting servis was totally disappointment.. The lobby is amazing. The location of the hotel was very pleasent, close to a nice shopping center. Pool was amazing!
"The noise from the main street could be something to take into account."
"Pool view is preferable"
"If you want a quiet room, you might want to avoid a room by the pool."
"I stayed facing the pool and my room was quiet. I stayed across the hall and the hum of the air conditioners was annoying."
"accessibility to the rooms"