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Real InterContinental Guatemala

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905 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Key West, Florida
Reviewed 19 January 2016

I'd arrived to Guate and needed a hotel, went to the Clarion and asked if they had an internet code so I could look up my reservation, went to Expedia and the Intercontinental came up as $74 plus tax, booked.... The room was stunning, big feather bed, big cushy feather pillows, nice shower, work desk, everything you could ask for....

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Helpful?
Thank PacificLotsCostaRica
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear PacificLotsCostaRica: We are grateful for your feedback about your stay in your Home Away from Home. We also love to hear your appreciation about our recently renovated rooms, lobby, location, free WiFi for IHG Rewards Club Members and Lobby. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

Guatemala
Reviewed 18 January 2016

This luxury hotel is located in the heart of Guatemala City’s entertainment and corporate districts. I enjoy being in the spacious suites, and its outdoor pool rocks! Foods served at Café de Paix are soooooo mouth watering. It took me only 10 minutes from La Aurrora International Airport to luxury hotel in Guatemala City. I was also able to explore...

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Helpful?
Thank Lia_Xi5929148
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Lia_Xi5929148: Thank you for taking the time to write a review about your recent stay. We are happy to hear your appreciation about our location, suites, pool and our main restaurant, which is now named The Market. We hope to have the honor to serve you soon. Kind Regards, Odalís Guzmán / General Manager

Miami, Florida
Reviewed 12 January 2016

It was a great option choosing the hotel. The rooms are very comfortable and quite spacious. The staff is always alert and nice. The gym is really good. The breakfast is fantastic. I was afraid about walking alone on GC streets but I could do so without a problem around the hotel vicinity. GC was a great good surprise. The...

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Helpful?
Thank LiliKawaseGoncalves
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear LiliKawaseGoncalves: Thank you for taking the time to write a review about your recent stay. We are delighted to hear your appreciation about our rooms, staff services, gym, breakfast, restaurant, security and Spa. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

Miami, Florida
Reviewed 6 January 2016

I recently stayed at the Real InterContinental Guatemala,one of my favorite hotels in Central America, and as always they continue to create a very unique & superior guest experience. Front Office Managers Graciela & Lucila were terrific hosts & ensured that my stay was a pleasant one for the duration of my business trip. I was very impressed with the...

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Helpful?
Thank Alex G
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Alex G: Thank you very much for your taking the time to write a review about your experience in Your Home Away from Home. We are happy to hear your appreciation about our facilities and services, especially from Graciela and Lucila who I guarantee you will receive a well-deserved recognition for their effort. We remain with our arms open...

Reviewed 4 January 2016 via mobile

I stayed about 10 days with my husband and two kids for Christmas and New Years vacation, it was amazing. Great beds, incredible breakfast buffet and awesome gym. The kids loved the rooms and food too. The location was great too, close to everything. I would Recommend room 517 for families.

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Helpful?
Thank Cristina S
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Cristina S: Thank you very much for your preference during these 10-days stay with your family and for taking the time to write a review about your experience. We are happy to hear your appreciation about our recently renovated rooms, breakfast, gym and location. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

San Salvador, El Salvador
Reviewed 3 January 2016

I travel to Guatemala very often, this is my second review and I have to say this is my favorite hotel in the world. The staff is amazing, they will make you feel like at home, the food is awesome, with a variety of choices (Italian, Japanese, the market..), The gym and pool are great. The best option for business,...

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Helpful?
Thank Rafael C
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Rafael C: Thank you so much for your continuous loyalty and for second review of our hotel. I am pleased to hear you enjoy your stays with us. It is something our staff takes great pride in, so we value your feedback. We remain with our arms open to your future visits. Kind Regards, Odalís Guzmán / General...

Faversham, United Kingdom
Reviewed 27 December 2015

My room was spacious and comfortable. The swimming pool and gym looked very impressive and the lobby bar was pleasant. All the staff I encountered were helpful and friendly. The hotel was convenient for the airport and was a good base for the business district.

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Helpful?
Thank Hhihan
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Hhihan: Thank you very much for providing a review about your recent stay. We are happy to have honored once again our promise to provide Your Best Rest and Experience. We remain with our arms open to your future visits. Kind Regards, Odalís Guzmán / General Manager

Reviewed 23 December 2015 via mobile

Very helpful staff ,very courteous and welcoming...Rooms are bit smaller than I expected but they are clean and comfortable ( newly renovated) Room service is prompt ..lots of security I noticed... The hotel is located in the main strip where most of the well known hotel brands are... Near Hard Rock café and among others but check out the local...

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Helpful?
Thank Alvin S
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Alvin S: We are very grateful for your preference and for taking the time to write a review about your recent stay. We are happy to know your enjoyed our staff services, renovated rooms, security and location. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

Truro NS
Reviewed 22 December 2015 via mobile

Stayed here for two weeks during a business trip and was so impressed with everything from the food, service, pool, gym, rooms, everything! Highly recommend this incredible property! After only a few days, much of the staff knew my name. The decorations and attention to detail over the Christmas season was beautiful. Heading back in January for another two weeks...

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Helpful?
Thank tallgirl75
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear tallgirl75: Thank you for taking the time to write a review about your recent 2-week stay in Your Home Away from Home. We are very happy to hear your appreciation about our services, details and amenities. We remain with our arms open for your next visit in January. Kind Regards, Odalís Guzmán / General Manager

Toronto, Canada
Reviewed 21 December 2015 via mobile

Think twice before providing your email address, I receive two emails a week with advertising about events... They should rethink their social media campaigns... The place is great, great service, awesome facilities, all staff is helpful and mostly bilingual... But the marketing think brought me here to write a review on that.

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Helpful?
Thank Jaime L
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Jaime L: Thank you for your feedback about your recent stay in our hotel. We are happy to hear your appreciation about our service, facilities and staff. We apologize for any inconvenience regarding our marketing campaign and assure you we will take this into serious consideration. We hope that despite this issue we can still have the honor to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and views of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest Internet connection (100MB), soundproof windows, bedding with 300 thread count egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $216 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Romantic Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
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London, United Kingdom

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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better. Pool view is really nice.”
 of 5 bubbles davidmeyer, 12 Oct 2016 | Read review
“Executive room, its worth for the $$ paid.”
 of 5 bubbles KlawN, 4 Oct 2016 | Read review
“High floors are great and extremely quiet. Just ask to make sure they unlock the mini bar. 😀”
 of 5 bubbles stevensJ7360OC, 15 Sep 2016 | Read review
“Upgrade to club level for some extra goodies and services.”
  • View of volcano from room.
 of 5 bubbles DSKaneLA, 28 Aug 2016 | Read review
“Executive floor is pretty good in a 15th floor, great view, great rooms, great service.”
 of 5 bubbles nelsons333, 29 Jul 2016 | Read review
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