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Real InterContinental Guatemala

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Real InterContinental Guatemala
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919 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Jacksonville, Florida
Reviewed 10 March 2016

This is where I normally stay when in Guate. This is everything you would expect from the InterContinental. Luxury, great appointments, friendly, helpful and knowledgeable staff and decent on-site restaurant. It is also very close to some good restaurants within walking distance.

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Helpful?
Thank Jay G
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Jay G: Thank you for your preference and feedback about your experience in Your Home Away from Home. We are happy to provide Your Best Rest and Service every time you stay with us. We hope to keep have having the honor to serve you. Kind Regards, Odalís Guzmán / General Manager

Miami, Florida
Reviewed 10 March 2016 via mobile

The Market restaurant it's great, food it's great but better is the service I always get from Enrique, Alberto and their team, Cesia, Pamela and Iris among others. They really understand what a good service means...!!! Thank you guys for all.

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Helpful?
Thank Hugo S
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Hugo S: Thank you for taking the time to write a review about your recent experience. We are happy to hear your appreciation about the service at The Market restaurant especially from Enrique, Alberto, Cesia and Pamela; I assure you they will receive a well-deserved recognition for their effort. We look forward to your next visit. Kind Regards, Odalís...

Edgartown, Massachusetts
Reviewed 7 March 2016

Good neighborhood, close to the airport, free airport transportation, good service, very comfortable room, good wifi. A package rate that included breakfast got me an excellent meal in elegant surroundings. A minor complaint: one can hear muffled jet noise.

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Helpful?
Thank Gregory P
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Gregory P: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager

Nueva York, estado de Nueva York
Reviewed 5 March 2016

Great location and service. Good amenities and comfortable room. Room service and restaurants were also good. I suggest to setup the computers in the business center to allow printing boarding passes.

Review collected in partnership with this hotel
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Helpful?
Thank mir20012016
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear mir20012016: Thank you for your kind review about your recent experience in our hotel. We are happy to hear your appreciation about our location, service, rooms and dining options. I am happy to confirm that we have setup our Business Center computers as your recommendation. We look forward to you next visit. Kind Regards, Odalís Guzmán / General Manager

Santo Domingo, Dominican Republic
Reviewed 1 March 2016

I stayed here in 2002 and now back in 02-16. Why ? Because I would not stay anywhere else. The hotel has a great gym, many restaurants options all of great quality and is close to key shopping locations.

Review collected in partnership with this hotel
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Helpful?
Thank Jochy P
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Jochy P: Thank you for your preference and feedback about your stays. We are very happy to hear your appreciation about our location, facilities and service. We look forward to your future stays. Odalís Guzmán / Gerente General

Denver, Colorado
Reviewed 22 February 2016

This hotel is beautiful and well-run. The breakfast was included with my room, and was a nice benefit. The rooms are very spacious with nice views of the city. I had both a bathtub and a walk-in shower, which was great. The beds are very comfortable and the workspace is functional.The wifi in the hotel was very fast. My only...

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Helpful?
1Thank Cathy K
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Cathy K: Thank you for your review about your recent experience in Your Home Away from Home. We are happy to hear your appreciation about our services and would like to extend our apologies for the inconvenience in your rest due to noise from adjoining room; I assure you we will look into this as priority. We hope that...

Asheville, North Carolina
Reviewed 21 February 2016

Hotel is in midst of commercial area with ample adjacent competition such as elegant Camino Real Hotel but clearly holds its own with attentive staff and well maintained common areas and rooms. TV service quite varied and good for location.

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Helpful?
Thank Hank Y
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Hank Y: Thank you for your preference to stay in Your Home Away from Home. We are delighted to know you enjoyed your Best Rest and Experience. Looking forward to your future visits. Kind Regards, Odalís Guzmán / General Manager

GA
Reviewed 19 February 2016 via mobile

This is my second stay of 3 days or more. I bring a co-worker for business in the region. It is clean and people are nice. The housekeeping is good, the rooms are fine and they have hot water and air conditioning. The problem is the price. We find our rate to be 2x what they offer on site. Rooms...

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Helpful?
1Thank Diditb4u
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr./Mrs. Diditb4u, thank you for your visit to Real InterContinental Guatemala, your time to give us feedback trough this medium is much valuated. Mr./Mrs. Diditb4u, our rates are dynamic, however they are being analyzed and actions will be taken if aplicable. Best Regards Odalis Guzman / General Manager

Guatemala City, Guatemala
Reviewed 11 February 2016

The most amazing hotel experience I have ever had! I love the Saint Honore.The friendly staff make you feel so special and confortable. The rooms and services were amazing. The overall experience can not be compared to another hotel. I highly recommend this place Hotel Intercontinental, If you are planning to stay in Guatemala City. I stayed here for one...

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Helpful?
Thank MackandGino
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear MackandGino: Thank you very much for your one month stay and for taking the time to write such a valuable review about your recent stay in Your Home Away from Home. We are delighted to hear your appreciation about our service and comfort. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

Annapolis, Maryland
Reviewed 9 February 2016 via mobile

Real intercontinental hotel, Guatemala City I stayed at this hotel one night in January while waiting for a flight the next morning. This is a lovely modern hotel in an excellent location (short walk to shopping mall and restaurants). Service is outstanding. Everyone was welcoming and helpful. The rooms are somewhat small - long and narrow, but adequate. Great bathroom...

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Thank ScottishTraveller045
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear ScottishTraveller045: Thank you very much for taking the time to write such a valuable review about your recent stay in Your Home Away from Home. We are delighted to hear your appreciation about our service and comfort. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and views of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest Internet connection (100MB), soundproof windows, bedding with 300 thread count egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $213 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
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Atlanta, Georgia
Weston, Florida
Victoria, Canada
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London, United Kingdom

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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get one overlooking the pool in case you want to sleep....”
 of 5 bubbles kerryr180, 10 Dec 2016 | Read review
“9th floor - west view”
 of 5 bubbles Lobaton, 7 Dec 2016 | Read review
“The higher the better. Pool view is really nice.”
 of 5 bubbles davidmeyer, 12 Oct 2016 | Read review
“Executive room, its worth for the $$ paid.”
 of 5 bubbles KlawN, 4 Oct 2016 | Read review
“High floors are great and extremely quiet. Just ask to make sure they unlock the mini bar. 😀”
 of 5 bubbles stevensJ7360OC, 15 Sep 2016 | Read review
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