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    Hotel Las Americas

    Avenida Las Americas 9-08 | Zona 13, Guatemala City 01013, Guatemala
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    08/10/2017 09/10/2017
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    Traveller (122)
    Room & Suite (60)
    Dining (13)
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    Overview
    • Excellent38%
    • Very good32%
    • Average16%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    4.0 Star Hotel
    All hotel details
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    Clarion Suites Guatemala
    364 reviews
    #8 of 49 hotels in Guatemala City
     
    Mercure Casa Veranda Guatemala
    264 reviews
    #13 of 49 hotels in Guatemala City
     
    Hotel Vista Real Guatemala
    620 reviews
    #2 of 49 hotels in Guatemala City
     
    Hilton Garden Inn Guatemala City
    220 reviews
    #7 of 49 hotels in Guatemala City
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (499)
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    101 - 105 of 193 reviews

    Reviewed 9 March 2014

    Stayed here for a night during a business trip. The service was pretty good. I asked for a quiet room, which they have an entire floor (7th) designated as quiet area. Things smelled: elevators, carpets, etc. The WiFi did not work at all for me,...More

    Thank Jordanjc21
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 11 March 2014

    Dear guest: Thank you for thinking about us for your stay. We appreciate your comments because that is how we can improve our service. We are ready for your next stay with us and take the opportunity to greet you. We took your comments to...More

    Reviewed 28 February 2014

    Stayed here for three nights during a business trip. The pros: the fitness center, which is on the top floor and overlooks the whole city (and has very decent equipment), the breakfast - included in the room rate and great choices, and the staff which...More

    Thank TravelingDel
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 4 March 2014

    Dear guest: Thank you for choosing the Crowne Plaza Guatemala. I appreciate your feedback as this is our best resource for improving guest services. Thanks for your feedback about your last experience at our hotel, it's so important for our team receive your comments. We...More

    Reviewed 26 February 2014

    I am a Platinum member of the Intercontinental Ambassador program. I stayed in the Crowne Plaza Guatemala from February 18 to the 22. The attendant at the executive lobby was Mr. Edgar Armando Alvarez. I must commend Mr. Alvarez for his professionalism in the way...More

    Thank Arturo A
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 4 March 2014

    Dear guest: Thank you for choosing the Crowne Plaza Guatemala. I am pleased you did like the service staff. I appreciate your feedback as this is our best resource for improving guest services. Thanks for your feedback about your last experience at our hotel, it's...More

    Reviewed 15 February 2014

    The personal service is great but the hotel is very old and the room carpet smells as wet. I request a room change and they gave me a room with out a desk were I could work, even though it wa in the Club floor.More

    Thank JavierLC15
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 18 February 2014

    Dear guest: Thank you for choosing the Crowne Plaza Guatemala. I am pleased you did like the service staff. I appreciate your feedback as this is our best resource for improving guest services. Thanks for your feedback about your last experience at our hotel, it's...More

    Reviewed 8 February 2014

    I have 3 years going to this hotel and it's really comfortable, clean and secure. All the employes are friendly, the breakfast buffet is amazing, have all kind of food. Good location nearest of mall and the "zonal viva" where you find bars and many...More

    1  Thank Evega82
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 10 February 2014

    Dear guest: Thank you for choosing the Crowne Plaza Guatemala. I am pleased you did like the service staff and our food. I appreciate your feedback as this is our best resource for improving guest services. Thanks for your feedback about your last experience at...More

    Clarion Suites Guatemala
    364 reviews
    #8 of 49 hotels in Guatemala City
     
    Mercure Casa Veranda Guatemala
    264 reviews
    #13 of 49 hotels in Guatemala City
     
    Hotel Vista Real Guatemala
    620 reviews
    #2 of 49 hotels in Guatemala City
     
    Hilton Garden Inn Guatemala City
    220 reviews
    #7 of 49 hotels in Guatemala City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Outdoor pool
    Details
    • Price range
    • USD 102 - USD 211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Hotel Las Americas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Guatemala >
    • Guatemala Department >
    • Guatemala City
    • Also Known As
    • Crowne Plaza Guatemala Hotel Guatemala City ,
    • Crowne Plaza Guatemala City ,
    • Guatemala City Crowne Plaza ,
    • Hotel Las Americas Guatemala/Guatemala City
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    Traveller (122)
    Room & Suite (60)
    Dining (13)
    Pool & Beach (2)
    Hotel & Grounds (91)
    Family and Play Areas (5)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
    Mercure Casa Veranda Guatemala
    264 reviews
    1.60 km away
     
    Hotel Vista Real Guatemala
    620 reviews
    4.09 km away
     
    Clarion Suites Guatemala
    364 reviews
    1.37 km away
     
    Hilton Garden Inn Guatemala City
    220 reviews
    1.43 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ronilou
    29 July 2017|
    Answer
    Response from jessica_steed | Reviewed this property |
    I think if you contact the hotel manager he will send a shuttle for you. When we were there, there was a shuttle running from the hotel to the airport every 15-30 minutes so getting back to the airport was no problem.
    1
    Vote
    trekker954
    28 July 2015|
    AnswerShow all 4 answers
    Response from Luis S | Reviewed this property |
    I regretfully do not have an answer to your question. Actually, I was not even aware of it. You can call the hotel directly and they will inform you of the reason for the additional fee.
    0
    Votes
    JMartin2030
    14 February 2015|
    Answer
    Response from Rosemary T | Reviewed this property |
    That is a definite yes. Simply ask the front desk clerk. They were very happy to be of service, as were the bellmen who remembered when I returned that I had a suitcase in storage. Hppy travels.
    1
    Vote
    Room Tips
    "If possible don't get the room facing the road."
    Read review
    "We were on the 5th floor both times and heard little to no street noise, even though we were on the street..."
    Read review
    "I am totally geographically unfit to comment. It was night anyway and I left 6am do not care"
    Read review
    "The rooms on the side of the airport may be a bit louder since you can hear planes taking off and landing..."
    Read review
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