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Hilton Garden Inn Guatemala City

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Traveller (63)
Room & Suite (76)
Dining (8)
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Overview
Hotel website
13 Calle 7-65, zona 9, Guatemala City 01009 Guatemala See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn Guatemala City
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
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165 results
Traveller rating
102
33
18
6
6
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Time of year
LanguageEnglish
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102
33
18
6
6
Show reviews that mention
All reviewsfront deskopen atriumspoke excellent englishshuttle pickupnice hotelboth waysc unitbars and restaurantsbusiness or pleasurerooms were very cleanfitness centerearly checkhotel shuttlehotel roomexcellent stayshower headbed was comfortable
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1 - 5 of 165 reviews
Reviewed 5 days ago

To beat the traffic to the airport in Guatemala City we booked a Sunday night stay at the Hilton, originally the Princess.Hilton should break its contract. Shortly after arrival we tried to rake the elevator to our fifth floor room. Not functional. Using the only...More

Thank Carlisle J
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 4 days ago

Dear Carlislej: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry for all the inconveniences you experienced. Your comments will help us as we continually work to...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Located in one of the better areas of Guatemala City, it is perfect for business or pleasure trips. The rooms are modern and comfortable. The only thing is that it’s under the airport’s landing/take off route so you’ll hear the aircraft flying overhead. This is...More

Thank Julio507
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 2 weeks ago

Dear Julio507: First of all, we want to thank you for your recent visit to Hilton Garden Inn Guatemala and for taking the time to share your comments regarding your stay in our property through Tripadvisor. We are very happy to hear you enjoyed the...More

Reviewed 2 weeks ago

The hotel is really pretty and updated and in a good location. The staff is very nice and accommodating. The breakfast buffet was delicious with fresh breads and custom omelets . There is free WiFi for gold membersMore

Review collected in partnership with Hilton Garden Inn
Thank CBS0619
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 2 weeks ago

Dear CBS0619: Greetings from HGI Guatemala! Thank you for sharing here in TripAdvisor your recent experience with us. We are very happy to know that you were satisfied with the hotel facilities and our staff service, and we love to here you enjoyed our breakfast...More

Reviewed 4 weeks ago

The staff was extremely professional, friendly, and helpful. The rooms were clean. A quick walk to bars and restaurants, and a short taxi ride to other parts of town. Their breakfast, while not included on the price, was delicious.More

Thank haroldbox
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 2 weeks ago

Dear haroldbox: Thank you for sharing here in TripAdvisor your recent experience with us. We are very happy to know that you were satisfied with the hotel facilities and our staff service. At HGI we continuously work with our team to motivate them to attend...More

Reviewed 30 July 2018

I'm used to the Gardens in the States...with the breakfast made by people who don't care, so this was a very welcomed surprise. Try the frijoles (refried beans). They look gross, but damn are they good. Add cream cheese for even more wow. There's also...More

Review collected in partnership with Hilton Garden Inn
Thank jemos2018
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 3 August 2018

Dear Jemos2018: Greetings from HGI Guatemala! Thank you for sharing your recent experience with us here on TripAdvisor. We are very happy to know that you enjoyed our delicious breakfast made by our chefs with love for all our guests. We look forward to welcoming...More

View more reviews
About
Description
Opened in July, 2015, Hilton Garden Inn Guatemala City is located in the financial and business district offering a convenient base for corporate and leisure travelers. Walk to restaurants, bars and shopping ...More centers. Museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. La Aurora International Airport is just 4 kilometers away. Enjoy our complimentary airport shuttle in the following schedules: From La Aurora International Airport to the hotel, please contact the hotel to provide flight details and to schedule pick up. From the hotel to La Aurora International Airport, our shuttle service is available at: 5:10am, 6:00am, 7:00am, 8:00am, 9:00am and 11:30am. Visit the Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the fitness center. Choose our Guatemala City meeting rooms for your next conference or event – ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful gardens or a catered reception in the ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
109
Price range
USD 86 - USD 160 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Princess
Also Known As
Princess Hotel Guatemala City
,
Hilton Garden Inn Guatemala City
Location
Guatemala > Guatemala Department > Guatemala City
Photos
Traveller (63)
Room & Suite (76)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (30)
Nearby
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Nearby RestaurantsSee all 670 restaurants in Guatemala City
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San Martin
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Nearby AttractionsSee all 168 attractions in Guatemala City
La Aurora Zoo
1,129 reviews
.99 km away
Plaza Fontabella
139 reviews
.61 km away
Oakland Mall
235 reviews
1.14 km away
National Museum of Archaeology and Ethnology
262 reviews
1.29 km away
Questions & Answers
Ask a question
betty l
27 July 2018|
AnswerShow all 4 answers
Response from Hilton Garden I... G | Property representative |
Dear Betty, greetings from HGI Guatemala! We appreciate your preference, we gladly confirm that we have the shuttle service for free, our reservation team will send you an email soon to schedule the shuttle. If there is... More
0
Votes
Google Translation
RamonSalcido
19 February 2018|
AnswerShow all 2 answers
Response from Hilton Garden I... G | Property representative |
Dear Ramón, Greetings from HGI Guatemala! We are very happy to know that you will be staying with us soon, we inform you that the Kaminaljuyú Museum is approximately 7km aways- 25minutes, you can ask at the Front Desk for... More
0
Votes
Google Translation
Sarah S
1 February 2018|
AnswerShow all 3 answers
Response from Hilton Garden I... G | Property representative |
Good Afternoon Ms. Sara, Our shuttle service from the airport to the hotel can be arraged to pick you up with prevous arrangement. We need you contact our reservations departmet to provide your itinerary flight. Warm... More
0
Votes
Google Translation
Room Tips
"We were in room 406 at the end of the corridor."
Read review
"Make sure you ask for a room that is not on the same side as the construction site next door."
Read review
"WiFi was good. Unfortunately about 2 english channel choices on the TV."
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"do not go there"
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