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Barcelo Guatemala City

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Barcelo Guatemala City
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1,215 Reviews from our TripAdvisor Community

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Showing 750: English reviews
Playa Avellanas, Costa Rica
Reviewed 27 February 2015

I was staying in El Barcelo for work. The room was nice and clean, and breakfast was good and with a big variety. Nevertheless it is just another chain hotel, it could be anywhere else in the world, it´s okay yet not outstanding.

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Helpful?
1Thank Violetagrancelli
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Colts Neck, New Jersey
Reviewed 25 February 2015

Used this property for three days during recent trip. On the surface, the property looks great. When you look deeper, you see some wear and tear throughout. Staff very attentive. Proximity to the airport a great plus.

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Helpful?
1Thank jjflan
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Scarborough, Maine
Reviewed 24 February 2015

I booked a 1 night stay in one of their cheapest rooms. When I arrived this room was not available and the put me in a suite at no extra charge. The suite was amazing! It was beautifully appointed with a wonderful view of the city sky line. Their were actually two floor connected by a spiral stair case leading...

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Helpful?
1Thank Dan0001
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

Jacksonville, Florida
Reviewed 24 February 2015

My departure from Guatemala in early February was delayed by the eruption of the Fuego Volcano. The airport was shut down, but fortunately our group was able to find rooms at the Barcelo, close to the airport. After the chaos of the airport, it was a haven of peace. We enjoyed lunch at the restaurant and later drinks and dinner...

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Helpful?
1Thank Elizabeth C
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

Canada
Reviewed 24 February 2015

My friend and I checked into the Barcelo to shorten the travel time to the airport. After staying in a rather large, 10 room homestay in Antigua, the Barcelo was paradise. It is a western style hotel with running hot/cold water in the sink, hot and strong shower, heated pool (great to use their terry cloth robe and slippers), a...

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Helpful?
1Thank CSummer
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

Poitiers, France
Reviewed 23 February 2015

I thought my review of this hotel originally was going to be poor because my top criteria for any hotel is a good night's sleep . . . and the bed was rock hard. Like "my hips and tail bone hurt from sleeping on it" hard. By the second night, I used the large pillows to make a "bed" on...

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Helpful?
Thank OregonLady80
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Metro Manila, Philippines
Reviewed 21 February 2015 via mobile

I was fortunate that I only stayed one night in Guatemala for business because this will not be my first choice of hotel. The hotel is a bit outdated and needs to have a renovation. I got a room on the 3rd floor and I was immediately greeted by a broken cabinet door that they just left inside the room....

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Helpful?
Thank combat66
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards. Best regards.

Cocoa Beach, Florida
Reviewed 20 February 2015

Modern and well appointed. Four restaurants and lobby bar. Close to airport and zoo. Presence of security staff. Busy with conventions and meeting rooms during day, parties at night. Very friendly multilingual staff.Japanese restaurant is good but pricey. Had problems exchanging money. Two ATMs. Various shops and fitness and business center. A good hotel.

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Helpful?
3Thank SirDouglas007
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Boston, Massachusetts
Reviewed 15 February 2015

We made reservations about a month before arrival. Good things about the hotel: we were greeted by a private shuttle at the airport - free of charge with prior reservations through the hotel website. We arrived at the hotel around 9 pm, which is not a safe time to travel in Guatemala but we didn't have any issues. Once we...

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Helpful?
1Thank Ben S
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Guatemala
Reviewed 13 February 2015

This hotel is located conveniently close to the airport and they provide free shuttle service to the terminal. It is a large hotel with all the amenities you could expect from a very good hotel. The pool is large and clean. The restaurants are pretty good if you do not want to wander out at night time. The rooms are...

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Helpful?
1Thank Magda C
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $118 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Barcelo, HotelTravel.com, Priceline, Travelocity, Hotels.com, Odigeo, Expedia and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#4 Spa Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Guatemala City staff and other travellers.
19 questions
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Keswick, Virginia
Washington
6 months ago
Toronto, Canada
3 months ago
Queens, NY
over a year ago
San Antonio, Texas
over a year ago

See all questions (19)

Questions? Get answers from Barcelo Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor family suite”
 of 5 bubbles terrykeithsmom, 1 Dec 2016 | Read review
“Great stay for business, close to the airport.”
 of 5 bubbles salvadorh697, 25 Oct 2016 | Read review
“I stayed in both towers. One tower (Maya?), the one with patios, was recently redone and seems to be in a nicer condition than the other.”
 of 5 bubbles RandyOK, 27 Sep 2016 | Read review
“We stayed in room 724 and it had a beautiful views of the volcanoes from the balcony.”
 of 5 bubbles 761kimid, 12 Aug 2016 | Read review
“Upper floors have best views - probably quieter with inner room with view of pool.”
 of 5 bubbles lyk2cook, 3 Aug 2016 | Read review
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