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Radisson Hotel & Suites Guatemala City

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Radisson Hotel & Suites Guatemala City
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819 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

I stayed this week for 2 nights, and I was lucky to get a room on the 18th floor. The view is... Fantastic! The room was really big and nice. Clean to the top, and spacious couch area. It has a great L-shaped window, that when you move all curtains aside, lets you see a panoramic of the city. The... More 

Helpful?
1 Thank carlosvirgilioa
GrupoAzur, Manager at Radisson Hotel & Suites Guatemala City, responded to this review

Dear carlosvirgilioa, Thank you for taking the time to write an opinion of your recent stay at Radisson Hotel and Suites Guatemala City. We are delighted to read that you enjoyed you overall stay and could truly live the Radisson Experience to its best. We'd feel really happy to have you home again in your next stay! Regards, General Manager. More 

San Salvador, El Salvador
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

It's good to be in Guatemala city at Zona 10. Many chances to get a good meal, banks, any cab ride anytime. Radisson Hotel's great location and a very kind and hard working staff are the key facts. Its restaurant has some very good options, including exotic meals. Price is average, considering rooms comfort. Advice: Avoid rush hour at any... More 

Helpful?
Thank Marc07613
GrupoAzur, Manager at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Marc07613, Thank you so much for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location, Yes I Can! service and our food options. We look forward to your next stay. Best Regards, General Manager. More 

San Francisco, California
Level Contributor
9 reviews
8 hotel reviews
Reviewed 24 October 2016 via mobile

I stayed two nights at this hotel and I really don't have any complaints. I see a lot of reviews complain about construction but I did not have a problem when I stayed there. Yes, they are currently fixing one elevator so that only leaves one in service. The room was very nice and spacious with a great view. The... More 

Helpful?
Thank gussf04
GrupoAzur, General Manager at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Gussf04, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location, service and facilities. We look forward to your next stay. Best Regards, General Manager. More 

Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 October 2016

Great locations, nice rooms nice ambiance. The rooms are very comfortable however for their size the bathrooms could be a bit nicer. I must say construction could be a bit bothersome but other than that overall recommended for a nice comfortable stay in a great location in Guatemala

Helpful?
Thank Gustavo C
GrupoAzur, General Manager at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Gustavo C, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our rooms and our service. We apologize for any inconveniences caused during your rest time, we are working hard to get this ended soon. Regards, General Manager. More 

Kansas City, Missouri
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 October 2016

Trust me just get any other hotel within blocks of this one without construction. Although food and beverage service was par the hotel experience and management were terrible. I would prefer not to say more cause it would look as bad an experience as it was.

Review collected in partnership with Radisson Hotels

Helpful?
Thank Guillermo N
CarlsonRezidor, Online Customer Care Specialist at Radisson Hotel & Suites Guatemala City, responded to this review

Thank you for your review. We apologize that your experience was anything less than satisfying. We try to take measures to ensure our guests are unaffected by the renovations, and we regret to hear that we were not successful in doing so. Your concerns and comments are appreciated and we do hope you have an opportunity to visit once renovations... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 28 September 2016 via mobile

I have been here for 2 night and have had to call management to talk to the construction crew at 10pm and as early as 8 pm. They have no consideration for the guests. Even worse all spanish channels on TV's which are from 2012 at best. Avoid this place till the finish their multi year remodeling.

Helpful?
Thank Bill N
GrupoAzur, Manager at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Bill N, Thank you for taking the time to share your feedback. We take pride in our "Yes I Can!" culture and do apologize you did not receive this level of service. We take time to listen to your constructive comments, so we can continually improve our services. Specially the matter to the auditive contamination, we hope for another... More 

South Melbourne, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 August 2016 via mobile

A very large comfy bed is exactly what we were after post a long journey from the Mexico coast. This is exactly what we got. Convenient location in zone 1, less than 10 minutes from the airport and walking distance to lots of restaurants and bars. Must say the tour desk was hopeless. I asked for directions to walk towards... More 

Helpful?
1 Thank Lynn99999
GrupoAzur, Manager at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Lynn99999, Thank you for taking the time to write a review, and bringing this matter to our attention. We take pride in our "Yes I Can!" service and sincerely apologize for not addressing this directly while you were here at our place. We would appreciate the opportunity to discuss further. We invite you to contact us directly at (502)... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Radisson Hotel & Suites Guatemala City offers a strategic location in the heart of the financial and business area and the Zona Viva; 1.8 miles from La Aurora International Airport. Radisson Hotel & Suites Guatemala City has 146 spacious and elegant suites providing great comfort and a delightful stay, surrounded by the panoramic view of the City and volcanoes. Facilities provided in our spacious suites offer our business and leisure guests an exceptional experience in Guatemala City. Guest Services: - Airport-Hotel-Airport Shuttle with Wi-Fi (by reservation) - Free Wi-Fi - RBG Bar & Grill Restaurant - Sports Bar - Room Service (6:00 a.m. to 11:00 p.m.) - Business Center (6:00 a.m. to 10:00 p.m.) - Fully-equipped Fitness Center - SPA and beauty services (for an additional charge) - Gift Shop - Travel Agency - Babysitting service (subject to availability, for an additional charge) ... more   less 

Additional Information about Radisson Hotel & Suites Guatemala City

Address: 1a. Avenida 12-46, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $110 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel & Suites Guatemala City 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Radisson Guatemala City
Guatemala City Radisson
Radisson Hotel & Suites Guatemala City
Hotel Style:
#3 Spa Hotel in Guatemala City
#4 Best Value Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel & Suites Guatemala City staff and other travellers.
10 questions
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Lima, Peru
Trinidad
8 months ago
over a year ago
Evergreen, Colorado

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Questions? Get answers from Radisson Hotel & Suites Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid main entrance (traffic and construction work around)”
 of 5 bubbles Marc07613, 2 Nov 2016 | Read review
“Construction can be a bother while it lasts so choose a room not facing it”
 of 5 bubbles 845gustavoc, 17 Oct 2016 | Read review
“Stayed at the 14th floor on the west side and the view was of a construction across the street. Avoid this side if possible.”
 of 5 bubbles polom46, 6 Aug 2016 | Read review
“Ask for a reformed room. The old rooms are terrible.”
 of 5 bubbles marcelow321, 30 Jul 2016 | Read review
“upper floor for best views”
  • view towards the airport and volcano
 of 5 bubbles Doffa, 24 Jul 2016 | Read review
5 of 5
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