We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Camino Real

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
The Westin Camino Real
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

619 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 445: English reviews
Madison, Wisconsin
Reviewed yesterday NEW

Overall, I liked the hotel. The hotel is in a great location in Zona 10, and is near the airport. They do have a free airport shuttle starting at 4:10am that runs hourly. The one thing I did not like about the hotel was the internet situation - they advertise as having free internet, but it was limited to 150mb,...

 Report
Helpful?
Thank Daryl F
Paris, France
Reviewed 1 week ago

As a very experienced traveller I would rip off a star or two from this hotel. 1. Arrogant reception staff depending on who is there 2. Charging me more than agreed over the phone (+ and no confirmation in the mail to provet that) 3. Asked for room higher up, charged more, but then the room was smaller. 4. An...

 Report
Helpful?
Thank alice p
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear alice p, Please accept our sincere apologies for the inconvenience you may have experienced during your stay, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of The Westin Camino Real, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit...

London, United Kingdom
Reviewed 1 week ago

I stayed in this hotel for 2 weeks for work. It is a really nice hotel, very elegant in style and well maintained. The breakfast is great - they even have a fresh juice bar that makes the juice you want from the fruit and veg available. The spa area was under construction and as a result the gym equipment...

 Report
Helpful?
Thank 990laura
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear 990laura, Thanks for your comment. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing...

Flagstaff, Arizona
Reviewed 1 week ago

stayed here for one night in January 2017. While the hotel is a little overwhelming in the marbled opulence (it might better be located in Vienna for example) and has no connection with Guatemalan culture it does have an excellent Italian restaurant which I highly recommend to anyone who stays there.

 Report
Helpful?
Thank denis b
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear denis b, We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. It was truly a pleasure to serve you. Regards,

Mexico City, Mexico
Reviewed 1 week ago

The Camino Real is a very nicely appointed hotel within walking distance of shopping, restaurants, and for me walking distance to my work. This eliminated the need to depend on work shuttles or taxis while still being able to set my own work schedule. There are literally hundreds of restaurants within a 10 min walk from the hotel. My room...

 Report
Helpful?
Thank drewaw
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear drewaw, Thanks for your comment!. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Regards,

Panama City, Panama
Reviewed 1 week ago

Actually this is not a new hotel but its the most well known in Guatemala City due to its(then)seismic resistance architecture,grandiose lobby with cupola and an very good breakfast buffet including the "chapin" breakfast Guatemala style.Service was perfect,I would add excellent and the rooms were well appointed,renovated and the pool is still one of my favourites for people watching and...

 Report
Helpful?
Thank CFNordstrom
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear CFNordstrom, We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. It was truly a pleasure to serve you. Regards,

Geneva, Switzerland
Reviewed 1 week ago

4 star hotel in Guatemala City. Very good location in Zona Viva where you can walk around and good shops and restaurants are close by. Our room was somewhat on the small side. Service at reception was a bit sporadic and we telephoned twice for some water to be brought to the room but it never arrived. Wifi costs $20...

 Report
Helpful?
Thank Clare G
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Clare G, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel...

Saratoga, California
Reviewed 2 weeks ago

We had a very late flight back to the US (2am), so we decided to get a room here on our last day in Guatemala. We ended up staying a total of about 7 hours. This was the last stop on our 20th anniversary trip - for that they gave us some desserts (no wine unlike other hotels, but I...

 Report
Helpful?
Thank IlariaK
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Guest, We are very sorry for the inconvenient you had in your visit, this comment will help us to not repeat it again, also every detail you mentioned in your comment will be notify to the responsible department . Again thank you for taking time of writing this review. It very important to us receive such comments which help...

Shanghai, China
Reviewed 2 weeks ago

Our company had our annual holiday party at the Westin this past November. The location is great for our employees, but the best part was the food and staff attention. Both were superb and left everyone feeling good about attending the event. Thank you to the hotel and hotel management for helping us create a memorable evening for our faculty...

 Report
Helpful?
Thank Evanhunt1974
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Evanhunt1974, Thanks for your comment! We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit...

Reviewed 4 weeks ago via mobile

My wife and I recently stayed here and threw a party with about 15 friends in the top floor suite. Needless to say it was one of the best hotel experiences we've ever had. The decorations, details, arrangements and finishing touches put on by the hotel staff led by Ariel, were executed to perfection. The specialty drinks and Guatemalan food...

 Report
Helpful?
1Thank Bo J
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Bo J, Thanks for your comment. I would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Regards,

257 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (217)
Viewed
Hotel & Grounds (47)
Viewed
Pool/Beach Area (13)
Viewed
Dining (15)
Viewed
Room/Suite (36)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (15)
Viewed
View from Room (1)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (9)
Viewed
Bathroom (4)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guatemala City hotels
0.2 km away
Real InterContinental Guatemala
Real InterContinental Guatemala
#1 of 47 in Guatemala City
919 reviews
0.3 km away
Barcelo Guatemala City
Barcelo Guatemala City
#5 of 47 in Guatemala City
1,251 reviews
0.3 km away
Radisson Hotel & Suites Guatemala City
Show Prices
Show Prices
Show Prices
4.9 km away
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel
#4 of 47 in Guatemala City
496 reviews
4.3 km away
Hotel Vista Real Guatemala
Hotel Vista Real Guatemala
#2 of 47 in Guatemala City
546 reviews
0.3 km away
Hilton Garden Inn Guatemala City
Hilton Garden Inn Guatemala City
#9 of 47 in Guatemala City
155 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $181 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Camino Real 4.5*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity and Hotels.com so you can book your The Westin Camino Real reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
The Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#1 Green Hotel in Guatemala City
#5 Spa Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
#6 Luxury Hotel in Guatemala City
#11 Business Hotel in Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Camino Real staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from The Westin Camino Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No recommendation for room. I would rather say, there are probably better hotels in town. I would not stay here again.”
 of 5 bubbles alicep526, 16 Jan 2017 | Read review
“get a room with a single king size bed - those with two doubles swallow up most of the room”
 of 5 bubbles 98denisb, 16 Jan 2017 | Read review
“higher floors are quieter”
 of 5 bubbles drewaw, 15 Jan 2017 | Read review
“I think rooms on the upper floors would be quieter, but it's not a noisy hotel.”
 of 5 bubbles 151clareg, 12 Jan 2017 | Read review
“Request a room in an SPG member floor.”
 of 5 bubbles JaimeH601, 1 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay