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1 room 2 adults 0 children
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365 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Nebaj, Guatemala
Reviewed 28 August 2012

True, the flight from Miami to Guate City is only a few hours, but by the look of two bedraggled backpackers, wandering aimlessly through baggage claim, you would have guessed it was at least a six hour flight. Brains fried and shoulders heavy, we were relieved to see Manuel waiting for us at the gate. He scooped us up and...

Thank Xotchil M
Amsterdam, The Netherlands
Reviewed 26 August 2012

What makes this hostel special is the dedication of the amazing owners. They show you the real Guatemala City in a way that you would never get to know on your own and they treat you like you are one of their friends. Most people skip Guatemala City but because of these guys we got to see that it's worth...

Thank Psiem
Reviewed 21 August 2012

Quetzalroo really is a great hostel in Guatemala City. Firstly, the genuine passion that the owners, native Guatemalans and one Australian, is so great and they really take the time to make sure their guests get a fully comprehensive sense of the city. They always have advice on restaurants, things to do, places to see, etc. In fact, they ask...

Thank A G
Antigua, Sacatepequez, Guatemala
Reviewed 3 August 2012

This hostel is very very very average in my eyes. The only thing that makes it remotely worth 18 dollars a night is the free pickup and drop-off service and the general helpfulness of the staff, everything else is pretty blah. Seeing the rave reviews and the fancy website I expected much, much more of this place but I saw...

1Thank PotterNo1
Utrecht, The Netherlands
Reviewed 2 August 2012

Really the best place you can start your trip in Guatemala!! Very friendly and helpful staff. The owner, Manuel, is an example of hospitality. If you want the owner draws you a map of Guatemala with all the landmarks you must see and numerous money saving and save traveling tips. You´ll get picked up and dropped off at the airfield...

Thank Ivo W
Reviewed 26 July 2012

Quetzalroo is the most famous hostel in Guatemala City for a reason. Manuel not only runs this hostel, he also pioneered the forum where different hostel owners in Guatemala can communicate with eachother about guests to watch out for, potential dangers, weather warnings, transport issues, dodgey tour operators etc so that this information can be passed on to travelers and...

1Thank PapaSwirls
Kapaa, Hawaii
Reviewed 24 July 2012

We landed in Guatemala City at 5am, pooped. We did not know what to expect but had contacted Quetzalroo via e-mail. They were waiting for us with at the baggage claim and less than 45 min from when we landed we were sleeping in a cozy bed. When we woke up Manuel the owner sat with us for 30 min,...

1Thank Frank R
Reviewed 17 July 2012

I stayed here for a few nights before my flight and was quite happy with it. Relatively speaking, Quetzalroo is quite reasonably priced for Guatemala City and includes pick/up drop off at any bus station and the airport which is a really handy service to have (and will save you a significant amount in cab fare). The staff are friendly...

Thank David C
Fort Myers, Florida
Reviewed 15 July 2012

Greatest deal in the capital and greatest location! You never need a taxi! They come and get you from wherever you are coming in (airport, bus station, etc.) and then they will drop you off wherever you need to go (airport, bus station, etc.) And that taxi service is included in the price of the hostel! I stayed there on...

1Thank Tina D
Dallas, Texas
Reviewed 14 July 2012

Honesty is one of the three tenets to live by according the signs posted in Quetzalroo, and they live by it so I just wanted to respond to some guy´s 1-star ¨terrible¨ review I read. Obviously Quetzalroo has plenty of positive reviews so this is probably not even necessary, but some of his claims are just truly inaccurate. Manuel´s corrections...

1Thank Pat L

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included

Additional Information about Quetzalroo

Address: 6ta Avenida 7 - 84, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $16 - $52 (Based on Average Rates for a Standard Room)
Number of rooms: 31
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Also Known As:
Quetzalroo Guatemala/Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Quetzalroo staff and other travellers.
3 questions
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New York City, New York

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Questions? Get answers from Quetzalroo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all good.”
 of 5 bubbles mariegshelton, 1 May 2016 | Read review
“Private rooms are best option.”
 of 5 bubbles Tapete62, 20 Feb 2016 | Read review
“I stayed in most of the dorms and two of the privates, to be honest all of them are good and pretty equal”
 of 5 bubbles ivant987, 13 May 2015 | Read review
“Rooms upstairs do not get wifi, that's the only bummer, if you have a private room that is likely the case. All the shared rooms have wifi so no worries there.”
 of 5 bubbles VonBlanco, 24 Nov 2014 | Read review
“The private rooms aren't that private - you can hear everything from the dorm and vice versa. There's no internet on the lower floor - not sure about the rooms on the same level as reception.”
 of 5 bubbles 1mmy, 29 Oct 2014 | Read review
5 of 5
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