The grounds are beautiful, the rooms are lovely and the staff was amazing! I've traveled all over the Caribbean and I think this is my favorite stay yet. It's not nearly as expensive as it could be- which I appreciate! And the staff took such awesome care of us, and the resort... I honestly recommend this place (and their excursions- it's the same price as independent setups, but it's wayyyy more reliable). Plus they had a concierge COVID testing service come to the hotel for us, with results in an hour. I promise you will not regret staying here!!
Food and property is amazing! Would definitely stay here again. Make sure to eat dinner on property because it was the best meal I had! So so good. The staff is super nice as well and I felt safe with the guard on site.
The rooms and public areas are modern and elegant. Not Four Seasons over the top, but the best in Belize. The food was uniformly excellent, and good value for a high-end resort. However, the staff really made the trip: every interaction was….just about perfect.
This resort is absolutely beautiful... it was very COVID careful in every way ... we can not wait to go back !!! I love going in late August, school has started in the states , the resort is very laid back ... they close on October for repairs/ maintenance ... which is great !!!
My husband enjoyed a great week in Belize this summer. It could have ended badly, but we made the best of it. Booking Process: So, I've rarely booked a hotel in the last decade that didn't allow me to book online. I will certainly be more careful next time. We reached out to the hotel to book a room for five nights and received a confirmation email. We arrived at the airport in Ambergris Caye and the hotel claimed we didn't have a room despite our very clear confirmation email. Apparently they had a snafu in their booking process (which I have to imagine happens when things are not automated). The hotel's standard process is to send an unencrypted credit card form for processing around the confirmation email, but we never received one (and would not have completed anyway for security reasons). After some unfortunate behavior at the front desk, and them realizing that we never received a credit card form, they found availability for our five night stay -- moving rooms 2x. Obviously not ideal for a relaxing getaway, but we were there and didn't really have another option. We had heard such great things about the property! Room(s): The rooms were great. They had a very old world vibe, which was cool. I loved the porches on all the rooms. I loved having an outdoor shower for coming off the water. Having experienced three of their rooms, they vary widely in size and layout. You'll know you're in the tropics because of these teeny little bugs that are on literally every hard surface! Food: The restaurant and bar were both incredible. Best meals we had in Belize - hands down. Activities: There really weren't any, but I was there to relax, so I didn't need much! I sat at the pool one morning, and it was lovely. There was no one there, which made it feels so luxurious! There was also no staff for drinks or umbrella support, but I was pretty content. We golf carted into town and booked excursions through Searious Adventures. They were fabulous and picked us up at the hotel dock. Overall: I think it's a good property with some management issues. The restaurant servers were wonderful!…