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The Phoenix Resort

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The Phoenix Resort
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941 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Boston, Massachusetts
Reviewed 25 December 2013

If you end up in San Pedro, The Phoenix is a perfect location to stay. It's right on the ocean and within walking distance of a number of great restaurants and bars. The rooms are nice and quite large, and the staff is great. They're happy to help you organize any mini expeditions you want to go on, and even...

3Thank Nicholas K
los gatos
Reviewed 25 December 2013

Many things have gone wrong on this trip; however, The Phoenix is not one of them. What a lovely staff this hotel has! Rose, Gabrielle, really wonderful folks striving to make a fantastic vacation for each of their clients. The Phoenix is clean, safe, spacious and centrally located. Our suite is on the ground floor and looks at the pools...

3Thank annette f
Guatemala City, Guatemala
Reviewed 21 December 2013

Everything about this place from the people to the food to their help getting activities to sign up for were incredibly accommodating. It's beautiful and the temperature of the main pool is colder to counter the hot weather but there's also a heated pool to enjoy. The staff is friendly and helpful. They arranged our snorkel trip with ill alfonse,...

1Thank JuanaMadera
Framingham, MA
Reviewed 16 December 2013

We rented a two-bedroom at The Phoenix in Belize for a week and could not have been happier! The staff is always eager to please and are very accommodating! They are happy to make reservations and transportation for you for dinner, etc. and make recommendations. The rooms are spacious 1600 sq.feet), beautifully appointed and tastefully decorated. There is a kitchen...

1Thank Elana1
Dallas, Texas
Reviewed 16 December 2013

This was our second time to stay here. We rented 2 condos this time for a boys fishing trip. The staff was still there and recognized us from last year. They were helpful in coordinating with our fish guide service. The service here is nothing less than remarkable and friendly by all. The condos are well appointed and luxurious. House...

Thank James B
newport beach
Reviewed 13 December 2013 via mobile

This resort is absolutely impeccable! The staff, the service, the beautifully maintained villas, all of the amenities... The spa was amazing! This is my daughters and my second time staying at The Phoenix. It was so special to us as world travelers that we are, that we chose to spend our a Thanksgiving there! We enjoyed a delicious lobster dinner...

Thank pamyladoll
Roswell, New Mexico
Reviewed 12 December 2013

My husband, his brother and wife and his 3 sisters and their husbands, all gathered together for a scuba/snorkelling get together. We all stayed at the Phoenix and they are GREAT!!!! The food is excellent, the service is out of this world and the Spa is to die for!!! Had my first massage ever!!

2Thank grandmabees
Landenberg, Pennsylvania
Reviewed 12 December 2013

We had a two bedroom unit which was exceptionally clean and well-appointed. The service is everything you could imagine. Before arrival we had pre-booked some tours, which were great. They either arrange or pay for your transport between the airport or ferry stop, and wow you by knowing your name when you get in the door. As mentioned by others,...

2Thank Laura M
Newport Beach, California
Reviewed 6 December 2013

Our family of four saw the front of the building and were keeping our fingers crossed. We opened the door and fresh, wonderful air conditioning hit us. As we walked into the small lobby, we were disarmed by the INCREDIBLY FRIENDLY STAFF. We were offered punch with the local rum on a lovely tray. Wow! Great start! After checking in,...

3Thank Elaine197
Reviewed 5 December 2013

I am late in writing this. We went for my SO's birthday at the end October. Check in and check out were both effortless, no problems. The room/suite was very well appointed; we were on the third floor, fantastic view. Service was excellent every request was granted with a smile. Do not be afraid to ask for anything. I did...

1Thank Ashele_B

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Management photos: Courtesy of the property manager

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Hotel & Grounds (9)
Dining (3)
Room/Suite (8)
Bathroom (2)
Family/Play Areas (1)
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $428 - $724 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
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Questions? Get answers from The Phoenix Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have excellent views but there are no elevators”
kiki325, 21 Apr 2017 | Read review
“Insist on a room with a direct view of the ocean (not a tiny, diagonal, neck bending view).”
Phil_Dolliff, 18 Apr 2017 | Read review
“not a bad room in the place .... its swank”
josephsJ9843NJ, 1 Apr 2017 | Read review
“I thought they all looked good.....we were towards the back, but the sea view was great.”
norzee, 29 Mar 2017 | Read review
“Higher floor”
118BeckyW, 18 Mar 2017 | Read review
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