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The Phoenix Resort

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The Phoenix Resort
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920 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Austin
Reviewed 3 December 2013

We spent six days at The Phoenix at the end of our honeymoon. When we arrived, the staff had decorated our room with flowers, provided a complimentary bottle of wine, and instructions for how to make a few drinks utilizing the rum placed in our room. They pay such close attention to every detail. We decided to ride bikes down...

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Thank astou81
Chicago, Illinois
Reviewed 2 December 2013

My husband and I were on our honeymoon in Belize and made stops to different parts of the country and one was to San Pedro where we stayed at the beautiful Phoenix Resort. Previously, we had been had a lesser quality hotel within San Ignacio so this spot was a definite upgrade! We we were blown away with how lovely...

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1Thank HappyLobsterGirl
New York
Reviewed 1 December 2013

We loved our stay at The Phoenix. Pam, Andrew, all the staff really, were just excellent. We were there on a very rainy week for a long needed family vacation. We had stayed at Tranquility Bay before going to The Phoenix. Because of the weather, we were really bitten badly at TB and there was not much to do (but...

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Thank ebwrite
Rochester, New York
Reviewed 21 November 2013

The Phoenix Resort is a place that we will remember forever. Although my wife and I were only there for 3 nights/4 days, the experience here is impossible to forget. The front desk staff personally walks you around the property (rain or shine) upon arrival after paying your cab fare, where you eventually arrive at your "room". I say "room"...

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1Thank jpreston1
Houston, Texas
Reviewed 14 November 2013

Went to The Phoenix for our honeymoon... It was just as great as the reviews, the staff was very courteous! They greeted us on arrival with drinks, invited us to the manager's happy hour, and gave us a thorough tour of the resort. The restaurant on site is very good, probably the best in San Pedro. We stayed over a...

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4Thank Kbee29
Lake Forest, Illinois
Reviewed 13 November 2013

Six friends from 3 different locations with varying schedules planned a dive vacation on Ambergris Caye. We looked at hotels and chose to stay in town at the Phoenix. Every conversation, email or interaction we had with them while planning the trip was outstanding. They made it easy to plan. When we arrived, the friendly staff made us welcome. The...

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1Thank Kent D
Double Oak, Texas
Reviewed 12 November 2013

We knew we wanted to dive with Ecologic Divers and then wanted to find a resort close by....and WOW, did we hit the jackpot!! Every aspect of our stay screamed customer service; from the front desk, pool bar, restaurant, and back gate security attendant. The front desk was on top of EVERYTHING and even knew our flight back to the...

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1Thank Tammy V
London, United Kingdom
Reviewed 11 November 2013

Our family of five went to The Phoenix for rest and relaxation after adventures in the jungle. Our expectations were high but The Phoenix managed to exceed them on every count. Our 3 bed apartment was immaculate, the staff excellent and the view across the pool and out to the reef unforgetable, The apartment had a full kitchen, DVD players...

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3Thank 5FamilyTravellers5
Reston, Virginia
Reviewed 7 November 2013

My husband and I stayed at The Phoenix on our honeymoon and it was perfection. We arrived on a Thursday and stayed for 5 days in a beachview suite on the first floor which was great because we got to walk right out to the pool. Noise wasn't an issue at all even being located in the middle of the...

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1Thank Erica C
New York City, New York
Reviewed 7 November 2013

Staying at the Phoenix was such a pleasure. The villas are so spacious and wonderfully appointed. The staff was extremely friendly and helpful. The location is perfect--most of the good resorts are far away from town leaving you isolated from the shops, restaurants and bars of San Pedro. Unfortunately the wether was not so great when I went, but at...

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Thank TommyMcCall

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $462 - $711 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
36 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 3rd floor. Beautiful views but also three flights of stairs.”
  • Sunrises were beautiful!
  • Left on our bed at the end of our stay.
 of 5 bubbles jslup5, 21 Feb 2017 | Read review
“Ask for 2nd/3rd floor to have more privacy - 1st floor suites have walk up porches instead of balconies.”
 of 5 bubbles 307bennetts, 19 Feb 2017 | Read review
“If looking for an ocean view 2 bedroom unit, can highly recommend C5”
 of 5 bubbles DianeP19, 7 Feb 2017 | Read review
“Upgrade to Ocean Front- it is worth the extra money!”
 of 5 bubbles KellyB178, 6 Feb 2017 | Read review
“great views close proximity to town and other bar/restaurants”
 of 5 bubbles obiewhan, 5 Feb 2017 | Read review
5 of 5