We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Phoenix Resort

1,022 reviews
Save
Traveller (856)
Room & Suite (299)
Storyboard
Other hotels you may like
See all
Nearby Hotels
Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“red ginger”(211 reviews)
“lap pool”(34 reviews)
“sol spa”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
All hotel details
Offers from The Phoenix Resort
Offers & Announcements: Feb 2018 Discounts
Other hotels you may like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,022)Write a Review
There are newer reviews for The Phoenix Resort
See the most recent reviews
Filter reviews
999 results
Traveller rating
957
38
4
0
0
Traveller type
Time of year
LanguageEnglish
More languages
957
38
4
0
0
Show reviews that mention
All reviewsred gingerlap poolsol spachocolate tastingin towngolf cartcell phoneambergris cayefire stationfull kitchenbottle of rumpool stafffront desk stafflaundry detergentpool barwrap around balconyhuge balcony
FilterEnglish
Updating list...
381 - 385 of 999 reviews
Reviewed 31 December 2014

I stayed here with my family during xmas week. The service at the hotel from initial booking, to help with dinner reservations, ordering a birthday cake, arranging tours, to poolside drinks is amazing. The staff are so helpful and friendly, which makes staying at the...More

3  Thank Jessica N
Reviewed 30 December 2014

We loved everything about the Phoenix Resort. The staff is kind and accommodating, the units are spacious and luxurious and the location is perfect. The units appear to be spanking new and are built with beautiful hardwood finishes. The two-bedroom unit and vast terrace easily...More

1  Thank JWallens
Reviewed 28 December 2014

We recently stayed at the Phoenix and had a wonderful time. Everyone at the Phoenix provided outstanding service. From the booking process to check out process, guest services was organized, helpful, and very responsive. They coordinated our flights to/from Ambergris Caye as well as our...More

2  Thank Erik P
Reviewed 23 December 2014

It's hard to describe how truly awesome everything about The Phoenix was during our trip to San Pedro. They do everything right: Guest services is ALWAYS there to assist. I brought cigars to smoke on our trip, but forgot matches. I called guest services, and...More

8  Thank Justin M
Reviewed 23 December 2014

You can't beat the excellence of The Phoenix. From accommodations to service to staff friendliness and attitude, The Phoenix is superb! Stayed in a luxury 3-bedroom unit with 3 generations of family. Everyone enjoyed the pool, the restaurants and the town of San Pedro. Some...More

1  Thank SFBayAreaDriller
View more reviews
PreviousNext
17576777879200
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 250 - USD 525 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 250 - USD 525 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (856)
Room & Suite (299)
Pool & Beach (133)
Dining (13)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
evegrow9
20 December 2017|
AnswerShow all 7 answers
Response from Mark M | Property representative |
To re-iterate the other comments, yes, we're a short distance (2 minute drive) from the water taxi dock. Just take the next available taxi when you disembark and we'll pay the driver upon arrival, and provide complimentary... More
1
Vote
Beachydix
8 December 2017|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, we work with great bonefishing guides and would be very happy to set this up for you. Please contact us via email or phone using the links on our Trip Advisor main page or via our website and we can assist you. - Mark... More
1
Vote
tracyroo
27 September 2017|
AnswerShow all 2 answers
Response from CajunCindy | Reviewed this property |
I'm sorry but we didn't bring kids and we weren't looking out for anything geared to kids. I do recall seeing younger children at the hotel but don't know of children's activities.
1
Vote
PreviousNext
12345616
Room Tips
"There are no bad views here. If you are at The Phoenix, you have an excellent view."
Read review
"All the rooms have large balconies/patios. I would try and get a room right on the beach front next time."
Read review
"We stayed on the third floor which meant we had a great view, but there is no elevator, so be prepared to..."
Read review
"Rooms facing the Caribbean are the best."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing