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The Phoenix Resort

Travellers' Choice award winner
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The Phoenix Resort
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905 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Atlanta, Georgia
Reviewed 15 September 2016

I stayed here with my mom on a spontaneous 3-night mother daughter trip and we had an amazing time. The hotel grounds are beautiful, the rooms are spacious and amazing, and the hotel staff was incredible. Rather than staying at a secluded resort far away from everything, The Phoenix is more centrally located in San Pedro, which made it much...

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Thank Macy O
Reviewed 13 September 2016 via mobile

This resort is an oasis of paradise right in the heart of San Pedro. Great location to relax in a beautiful place. Then just steps away you are emerged in the culture of San Pedro. Perfect location. The staff at the Phoenix could not have been better. Ever single girl at the front desk was extremely helpful and knowledgable on...

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1Thank Kevin D
Reviewed 2 September 2016

What makes this Hotel great is not that they have large screen LED Tv's, big spacious rooms, Good view or pool or laundry in room or any of it. What truely sets it apart is their service and the kind of personalized service that they provide just made me love the place all the more. I went there in Jan...

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4Thank Daniyal L
McKinney, Texas
Reviewed 29 August 2016 via mobile

We had a wonderful time at the Phoenix. From the moment we arrived, our family was treated with impeccable service and attention. Even prior to arrival, they were very accommodating in handling our flights from San Pedro to Ambergris Caye as well as coordinating reservations for our family scuba outing. Our room was spacious, clean & very comfortable. Looking forward...

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Thank D Q
Christchurch, New Zealand
Reviewed 25 August 2016

Its a long way to Belize from New Zealand and I was a bit nervous relying on website info. I was also a bit suspicious as Tripadvisor only had excellent and good reviews. However I can say that the excellent and good reviews are completely justified. From being met at the airport, to the welcome drink and guided tour of...

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1Thank Jeff I
Atlanta, GA
Reviewed 23 August 2016

An overall great experience. Pros: - Location (easy walking to restaurants and town, and 3 minute comp. cab ride from airport) - Small number of rooms, so not overcrowded - Great pool area - Very nice suites with ultra comfy beds and other nice amenities (iPad, cell phone...) - Friendly and attentive staff - Excellent food at the onsite restaurant...

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1Thank JBATL
Barcelona, Spain
Reviewed 23 August 2016

There is not much I can say about this hotel that others have not said. Superb room - but it goes way beyond a room. I had booked a two bedroom "room" only to find it had a huge living room with kitchen area (including a full American style fridge/freezer with ice maker), two full bathrooms and a balcony bigger...

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2Thank MM-BCN
Vandalia, IL
Reviewed 23 August 2016

My wife and I stayed at The Phoenix 1 week post Earl! San Pedro is resilient and went straight to work cleaning up the devastation, rebuilding and getting everything operational. The Phoenix is centrally located and within walking distance for shopping, grocery and liquor stores. The accommodations are incredible, we stayed on the 3rd floor (5-c)2 bedroom 2 bath with...

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Thank il_drummer
Reviewed 16 August 2016

We had a wonderful time and lots of interaction with staff at the Phoenix. We arrived at the Phoenix the day prior to Hurricane Earl. The management/staff (MS) was very helpful during our entire stay. Given that they don't get hurricanes often, their preparation for, reaction to and recovery from the hurricane was exemplary. Mark the General Manager lives next...

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3Thank Kyle D
Reviewed 4 August 2016

The Phoenix Resort is modern, clean, safe and the location is perfect! Family of 7 traveling and the Phoenix sent a van, gratis, to the SP airport to transport us to the resort. Upon arrival, we were greeted with a tray of cool cloths to refresh us. Anna took us on a brief tour of the resort while the porter...

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2Thank Kiderly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $722 - $722 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
33 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent. We have stayed in A1, A3 and B1 - all excellent.”
 of 5 bubbles elizabethv910, 11 Jan 2017 | Read review
“Third floor is top floor where we stayed and had great views and was very quiet.”
 of 5 bubbles mikes1515, 5 Jan 2017 | Read review
“Beachfront rooms are beautiful”
 of 5 bubbles 962bethb, 31 Dec 2016 | Read review
“All rooms are great as I could see. Make sure you do not miss out on the daily happy hour!”
 of 5 bubbles adk380, 8 Dec 2016 | Read review
“I think all are superb but go for an Ocean View”
 of 5 bubbles Lewbing, 25 Nov 2016 | Read review
5 of 5