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The Phoenix Resort

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The Phoenix Resort
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893 Reviews from our TripAdvisor Community

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Showing 874: English reviews
Houston
Reviewed 31 July 2016 via mobile

Who wants to come back to a room that is 82 degrees? New technology to save electricity shuts a/c off after 30 minutes. Go to lunch, it goes up to 82 degrees. Go to dinner, it goes up to 82 degrees. Go to the pool, come back to 82 degrees. For the energy conscious, you can have it. Give me...

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7Thank floppyhatgigglinggal
Irvine, California, United States
Reviewed 30 July 2016

This place was head over heels better than any other place in Ambergris Caye. It starts when you walk in, the front desk people are all friendly and helpful. The price may appear to be a bit more than other hotels, but with all the other fees other hotels charge along with all that the Phoenix includes in their price,...

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3Thank Andrew R
Reviewed 23 July 2016

I cannot rave enough about our stay at the Phoenix! Our room was spacious and well equipped with a full kitchen, washer dryer, expansive patio, iPad for our stay, the list goes on. The staff was helpful and courteous. We truly felt at home here and cannot wait to return.

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1Thank Jamie M
Reviewed 21 July 2016

We stayed at the Phoenix, as we did a few years ago, and it was as fabulous this time as I remembered - with a few new perks. The resort is moderns and squeaky clean, food at the Red Ginger is fantastic, the pools are gorgeous, and staff is helpful and friendly. What's new: * Both pools are now heated...

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3Thank Evon1234
Roseville, California
Reviewed 21 July 2016

First, Mark, the GM, was very helpful,from my first email inquiry. He was very informative and patient with our many questions and concerns about traveling out of the U.S. at this time. He introduced me to Wendy and Gabriela who booked wonderful activities for us, which we really enjoyed. Rolando and Artmeio manned the bar at the pool with great...

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1Thank Janet B
Bellevue, Washington
Reviewed 18 July 2016

This property takes great attention to detail. From a seamless reservation process, free pickup and transportation to the hotel, and a speedy check in process with a complimentary rum punch. The room was large, beautifully appointed and a great view of the ocean. It was on a third floor and no elevators so be advised. Breakfast was good and the...

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4Thank Playaman2012
San Antonio, Texas
Reviewed 18 July 2016 via mobile

This was by far one of the greatest places to stay! The property was gorgeous, rooms were immaculate & spacious, the service was OUTSTANDING, and the location was perfect and in walking distance to a lot of "must-see" stops on the island!! Can't wait to go back!

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4Thank TTMarie210
Houston
Reviewed 16 July 2016

I cannot say enough good things about our experience at The Phoenix. The staff is incredibly accommodating-especially Tatiana and the team at the front desk. The amenities are great and the location is the best of both worlds-secluded and private once you are inside the property but in the heart of town if you want to walk to a restaurant....

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3Thank adtx
A TripAdvisor Member
Level Contributor
14 reviews
5 hotel reviews
6 helpful votes
Reviewed 12 July 2016 via mobile

Best service we've had in a very long time and the amenities and units are amazing!! The location is also great for walking everywhere...or they offer complimentary bikes or golf carts for a small charge. There are mini marts close by to get groceries to have on hand.

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1Thank A TripAdvisor Member
Austin, Texas
Reviewed 7 July 2016

Room D-2 had a beautiful view of the ocean with a shaded patio to people watch who walk along the seawall behind the unit. It does not have a view of the pool but is it outside around the corner. It has TV in every room with plenty of American channels.

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1Thank MAYROSE7577

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $765 - $765 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Family Hotel in San Pedro
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
33 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great as I could see. Make sure you do not miss out on the daily happy hour!”
 of 5 bubbles adk380, 8 Dec 2016 | Read review
“I think all are superb but go for an Ocean View”
 of 5 bubbles Lewbing, 25 Nov 2016 | Read review
“Rooms with a water view are definitely worth it for the sunrises”
 of 5 bubbles BurgerMonster, 20 Nov 2016 | Read review
“All the rooms are great! No bad views.”
 of 5 bubbles friendsofnature2016, 16 Sep 2016 | Read review
“First floor ocean view has wonderful breezy patios”
  • Living room and patio view from inside our hotel room
 of 5 bubbles macyo2014, 15 Sep 2016 | Read review
5 of 5