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The Phoenix Resort

Travellers' Choice award winner
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The Phoenix Resort
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916 Reviews from our TripAdvisor Community

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Showing 894: English reviews
San Diego, California, United States
Reviewed 1 week ago

Family of 3 wanted a quick get away in January to lie in the sun and do a little diving. Decided to try Belize....and, WOW!!! After some research, it sounded like Ambergris Cay was the best place for what we wanted to do. Very glad we chose the island, and even happier that we found the Phoenix Resort. Everything about...

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Helpful?
Thank Diane P
HOTEL’S FAVOURITE REVIEW
Reviewed 18 December 2016

My husband and I decided to take a trip to Belize and chose to stay at The Phoenix. We couldn't have picked a better spot! From the pre-arrival experience to our visit, to the follow up afterwards, their staff is incredible. We loved exploring Belize and staying at the Phoenix, but what really made our trip so memorable was the...

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5Thank Kendal Y
About Hotel's Favourite Review
Reviewed 1 week ago

Staying at the Phoenix was the best decision we made booking our vacation. They don't have a beach, but given the sea grass that grows all over Ambergris Caye we didn't really want to wander in but if you did, there is no shortage of places to go. The location can't be beat. Have you ever been in a traffic...

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1Thank Travelmenlo
Solvang, California
Reviewed 1 week ago

My husband and I stayed at the Phoenix Resort January 25 - 28. We couldn't have chosen a better place - our only regret is that we didn't stay longer! The resort is "hidden" from the front entrance, which is downtown and right across the street from the Police and Fire departments. Once inside, the entire resort opens up to...

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Thank Kelly B
Brenham, Texas
Reviewed 2 weeks ago

This resort is well run efficiently staffed and committed to service and care for the guests. From the time we checked in to the time we checked out the service adn attention was impeccable. A must stay place if looking for the first place to visit. Thsi will be our first choice on all return trips to the island. What...

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Thank obiewhan
Houston, Texas
Reviewed 2 weeks ago

Everything about the Phoenix is better than described. Every person working there, from the front desk, to maid service, bars, pools, everyone is so nice and helpful and happy to be doing what they do. The grounds are great, location is good to just have a serene view of the water and nice pool, but a quick walk from the...

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Thank skwatra
Grayslake, Illinois
Reviewed 2 weeks ago

The facility was topnotch. The staff couldn't do enough for us. Friendly, attentive and helpful. The whole experience was superb. They anticipated every need and met all our requests. Best experience in San Pedro.

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1Thank stevesarich
Reviewed 3 weeks ago via mobile

I cannot say enough good things about the Phoenix. This is the second time we have stayed here. Last year we were in a three bedroom condo, this year we were in a one bedroom condo. The service is very personal and the staff did all in their power to exceed our expectations. Tatiana, Gabrielle and Pam made the planning...

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1Thank Carol W
Richmond, Virginia
Reviewed 3 weeks ago

Have you ever stayed in a hotel/resort in which a cell phone and an iPad were supplied? Or a bottle of rum, beer, coca cola, and not to even mention bottled water? Fresh flowers were in our suite, along with a hand-written personal welcome sign. Also if you forget or run out of your toiletries, you simply go to the...

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Thank sharonburr
Boston, Massachusetts
Reviewed 4 weeks ago

The best hotel/resort I've ever been to. Service, rooms, food, views, etc. etc. etc. are second to none. We were traveling with a large group (20 people) and The Phoenix could not have been more accommodating and helpful. I've never written a review before but felt compelled to due to how smoothly everything went and how much fun we had....

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3Thank Kevin M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $462 - $712 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
35 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If looking for an ocean view 2 bedroom unit, can highly recommend C5”
 of 5 bubbles DianeP19, 7 Feb 2017 | Read review
“Upgrade to Ocean Front- it is worth the extra money!”
 of 5 bubbles KellyB178, 6 Feb 2017 | Read review
“great views close proximity to town and other bar/restaurants”
 of 5 bubbles obiewhan, 5 Feb 2017 | Read review
“"ocean view" provides a good view of the ocean, just not right up on the ocean”
 of 5 bubbles skwatra, 1 Feb 2017 | Read review
“Only 30 units. Condo type buildings. Hugh units with large balconies. Great view of the ocean.”
 of 5 bubbles stevesarich, 30 Jan 2017 | Read review
5 of 5