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Homewood Suites by Hilton Atlanta Alpharetta

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424 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Atlanta Alpharetta
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Showing 422: English reviews
Kathleen, United States
Reviewed 2 June 2016

Hilton Honors member that reserved a room 2 weeks in advance only to be told at check-in my room had been given away. Terrible experience, was billed for the night my room was given away, attendant on duty was clueless and undertrained just all around poor customer service.

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Helpful?
1Thank Doug W
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

Doug W, Thank you so much for bringing this issue to our attention. This is unacceptable and we will have upper management look into the issue. Thank you for taking the time to write your review of our property. The front desk staff will be properly trained on how to handle any situation like this for the future. Although, Our...

Asheville, North Carolina
Reviewed 2 June 2016

Our expectations were exceeded in every way. Online booking and check in. Very convenient. Comp breakfast was the best we have had. The place was great in every way. Pool is very nice. Whole place was very clean.

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Helpful?
Thank G C
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

G C, We are so very happy to hear you had an amazing stay here at the Homewood Suites Alpharetta! Thank you so much for your review! Safe Travels, Mary p. Front desk Manager

Pune, India
Reviewed 30 May 2016

Value for money if its your official stay; costlier but good property. Shuttle service is poor and fitness center has very less space. Interiors of suite and hotel is awesome. Breakfast and dinner has lot of options. Staff is helpful.

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Helpful?
Thank Shivkumar P
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

Shivkumar P, We appreciate you taking the time to fill out a survey. Thank you for the positive remarks but as you know; there is always room for improvement. I will most defiantly let the GM know about the issues you've encountered with our shuttle service. We apologize for any inconvenece you experienced here at the Homewood Suites. Hope to...

New York City, New York
Reviewed 30 May 2016

My husband and I were in Atlanta for the weekend, so we decided to stay in the Alpharetta area this time. Our suite was very clean, decor and furniture were modern, and the bed was very comfortable (no hard uncomfortable mattress here). The hotel is in close proximity to restaurants (some great ones within very short walking distance.. and shopping...

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Helpful?
Thank Tiffani B
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

Tiffani B, Wow! Thank you so much for positive review. We truly appreciate it! We take pride in great customer service and the cleanliness of our hotel. I am so glad to hear we accomplished our goal. Please visit us again soon! Cheers and safe travels, Mary P. Front Desk Manager

Reviewed 29 May 2016 via mobile

As a Hilton Honors member I made a reservation 2 weeks in advance for a stay with my son for a travel baseball tournament. Arrived to check in and was told there was no room available. Being Memorial Day weekend we ended up having to race to a nearby dump to stay in their only available room (Smoking).

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Helpful?
1Thank DougWilkins
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

DougWilkins, We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay....

Mount Pleasant, South Carolina
Reviewed 26 May 2016

This was definitely an excellent place to stay, the room was like a mini apartment, very comfortable and clean. The complimentary breakfast was very good, and the price for the night very affordable. Location was awesome.

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Helpful?
Thank Celia C
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

Celia C, Thank you for your review. It is amazing to hear that we could accommodate you. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Mary P Front Desk Manager

Reviewed 25 May 2016

I stayed in a one bedroom suite. The room was extremely clean & spacious w/a full refrigerator, two TV’s. The hotel offered a full hot & cold breakfast, fitness center, pool & free internet service. The staff is extremely friendly & helpful. It close to the mall and a variety of restaurants.

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Helpful?
Thank 834estherh
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

834estherh, Wow, What a wonderful review! Thank you for taking the time to write such good news. I will relay the news to our staff. We hope to see you soon! Thank you for staying with us here at the Homewood Suites Alpharetta. Mary Petty Front Desk Manger

Houston, Texas
Reviewed 24 May 2016

I won't be staying here anymore. Breakfast is great. Very clean but customer service from management was not very good. My closet broke and they wanted to charge me 250.00 for it. The smoke alarms went off all night the second night of my stay.

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Helpful?
Thank lashaundral2016
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

lashaundral2016- Thank you so much for bringing this issue to our attention. This is unacceptable and we will have upper management look into the issue. Thank you for taking the time to write your review of our property. The front desk staff will be properly trained on how to handle any situation like this for the future. Although, Our staff...

Ghent, Belgium
Reviewed 24 May 2016

Super team ! Everybody is very polite & helpful. Everybody is walking around with a big smile on their face. When I returned in the late evening I was Always welcomed with a personal message :-) Very nice, big, clean rooms ! Good location

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Helpful?
Thank AnnenMario
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

AnnenMario, We really appreciate your positive review. It truly makes the team and I happy know that we have made your stay enjoyable. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Please come visit us again soon! Thank you, Mary P. Front Desk...

Reviewed 23 May 2016

I really enjoyed this hotel, it was comfortable and the complimentary breakfast and lunch was awesome. The fitness room was great and the seating and accommodations were amazing. The staff was great and very informative and i got a great sense of the southern hospitality. This trip was for business and covered by them so the likelihood of me coming...

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Helpful?
Thank Christopher C
YourHomewoodSuites, Front Office Manager at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review

Christopher C, I am so delighted to hear this great review! wow! Thank you for taking the time to write your review of our property, your comments are very much valued. It is great to hear, that you have enjoyed your stay with us. We look forward to another opportunity to host you at our property, and once again, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Homewood Suites. We are excited to show off our new changes. We are proud to announce our property is under new ownership and management, in addition we are looking forward to a new face after a full renovation 2013!Located in Alpharetta, Homewood Suites by Hilton Atlanta-Alpharetta is in the suburbs and convenient to Verizon Wireless Amphitheater and North Point Mall.This hotel is within the vicinity of Archibald Smith Plantation Home and Primrose Cottage.RoomsMake yourself at home in one of the 112 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, while video-game consoles and premium TV channels are also offered to provide entertainment. Conveniences include separate sitting areas and coffee/tea makers, as well as multi-line phones with voice mail.Rec, Spa, Premium AmenitiesDon’t miss out on recreational opportunities including an outdoor pool and a 24-hour fitness facility. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.DiningMeet other guests and eat at the complimentary dinner reception, held at evening on Mondays, Tuesdays, Wednesdays, and Thursdays. A complimentary hot/cold buffet breakfast is served daily.Business, Other AmenitiesFeatured amenities include a 24-hour business center, business services, and audiovisual equipment. Event facilities at this hotel consist of a conference center and small meeting rooms. Self parking is available onsite. ... more   less 

Additional Information about Homewood Suites by Hilton Atlanta Alpharetta

Address: 10775 Davis Dr, Alpharetta, GA 30009-4748
Region: United States > Georgia > Alpharetta
Price Range: $136 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Atlanta Alpharetta 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotels.com, Priceline, Odigeo and Travelocity so you can book your Homewood Suites by Hilton Atlanta Alpharetta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Atlanta Alpharetta Hotel Alpharetta
Homewood Suites Alpharetta
Hilton Alpharetta
Homewood Alpharetta
Alpharetta Homewood Suites
Alpharetta Hilton
Hotel Style:
#1 Romantic Hotel in Alpharetta
#5 Family Hotel in Alpharetta
#12 Business Hotel in Alpharetta
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Atlanta Alpharetta staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Atlanta Alpharetta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at the back of the hotel”
 of 5 bubbles Alain-1162, 22 Sep 2016 | Read review
“Rooms which are pool facing and with balcony are great !!”
 of 5 bubbles 718kanikad, 22 Jul 2016 | Read review
“Friendly Maids!”
 of 5 bubbles janicej502, 11 Apr 2016 | Read review
“201 on it's own small hall, no worries about any neighbors across the way or next door.”
 of 5 bubbles CindyR213, 6 Apr 2016 | Read review
“Room 614 had a beautiful view at night and overlooks the outdoor pool. Close to Route 400/Turner McDonald Parkway”
 of 5 bubbles DougC965, 12 Mar 2016 | Read review
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