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Extended Stay America - Atlanta - Alpharetta - Northpoint - West

40 reviews
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Traveller (3)
Room & Suite (30)
Dining (9)
Overview
  • Excellent33%
  • Very good20%
  • Average15%
  • Poor12%
  • Terrible20%
Travellers talk about
“grab and go”(3 reviews)
“easy access”(3 reviews)
“room was clean”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Family Rooms
2.5 Star Hotel
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Reviews (40)Write a Review
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All reviewsgrab and goeasy accessroom was cleanmiltonparkwaymuffinsatlantakitchenettetv
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11 - 15 of 38 reviews
Reviewed 19 July 2017

We got this room for a great rate. The room was clean and nice. The bathroom was really small and lots of wasted space between the sink area and kitchen that wall should be knocked out for more room. You have to go down and...More

Thank ja r
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 19 July 2017

Thank you for being our guest. Although you liked your room and our reasonable rates, we are sorry for the service issues you experienced and for the lack of amenities. Your feedback is of utmost value to us as it will help us to improve....More

Reviewed 11 July 2017

We felt like we were in an apartment with the full size fridge, stove top and microwave. TH\he couch and TV were nice. Only complaint would be there should be some kind of guide for the TV.. stations and programs etc.More

Review collected in partnership with Extended Stay
Thank pauljohnc339
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 13 July 2017

Thank you for choosing to stay at Extended Stay America - Atlanta - Alpharetta - Northpoint - West. We are happy you found us to be a good value and love the homelike comforts in your room. Thanks for your feedback, and we look forward...More

Reviewed 11 July 2017

Smelled awful. Wifi wouldn't work and the front desk instructed me to call a 1800 number to figure it out. The shower wouldn't work. I found hair in the sheets and everything was just disgusting. We had 4 nights booked but cancelled and left after...More

Review collected in partnership with Extended Stay
Thank 126christinen
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 13 July 2017

Please accept our apologies for failing to provide you a pleasant stay. Your comments have prompted us to double our efforts, so we can be sure to meet the high standards you expect from us. We are committed to making sure we don't repeat what...More

Reviewed 9 July 2017

A great location, however, there are a, few elements that may present hiccups in your experience. No major issues. Ask for Gretchen if you come to this location. She will certainly make sure her guests are satisfied with their reservations.

Review collected in partnership with Extended Stay
Thank 402reese
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 10 July 2017

Thank you for your review. We are glad you ideal liked our location and appreciate you for acknowledging the service provided by Gretchen. Thanks for choosing us, and we hope to welcome you back soon. Sincerely, General Manager

Reviewed 16 June 2017

The hotel was clean and the room (a suite actually) was really very nice. The amenities however were seriously lacking. Although there was a full kitchen, there were no plates, flatware, cookware or even glasses. I learned as I was about ready to leave that...More

Review collected in partnership with Extended Stay
Thank jwohlfor
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 18 June 2017

It was our pleasure having you as our guest. We are pleased you loved the cleanliness of our property and affordable rates. We would like to inform you that, to ensure cleanliness of kitchenware and as per our brand standards, these items are available at...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room Service
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
USD 77 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 77 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (30)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Prettylady00
27 January 2016|
Answer
Response from Dslathia1 | Reviewed this property |
Never had to call, Did you try 0 I would suggest take a lift and walk up to reception if the number doesnt work ;)
0
Votes
Room Tips
"Third floor was quiet, elevator is slow"
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"Find another property"
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"budget rooms"
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"ROOM ON North side corner."
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