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Extended Stay America - Atlanta - Alpharetta - Northpoint - West

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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
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19 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Reviewed 6 days ago NEW

This is the first time we stayed at an Extended Stay and we were pleasantly surprised. Everything was clean, fresh, and organized. The beds were very comfortable. I loved the kitchen area in the room. We had a misunderstanding with the online payment special rate, but the manager was really nice, understanding, and helpful. She fixed everything for us to...

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Helpful?
Thank Tony L
Charlotte, North Carolina
Reviewed 18 October 2016

I'm hesitant to stay at Extended Stay b/c I've had really bad experiences at some of the properties, but I needed a hotel very close to a business meeting the next day. This was a very pleasant surprise. The hotel has been renovated in the past year or so, and unlike some of the other Extended Stays, did not smell...

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Helpful?
Thank Anne P
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. I am glad you were well accommodated by our staff and that our location was excellent for your business trip. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our...

Columbia, South Carolina
Reviewed 27 June 2016 via mobile

While my daughter was in town we decided to get a room for some "mom and daughter" bonding. To start, Deborah was great checking us in and very helpful with a special request. The location is perfect also. Your by the mall and really any kind of cuisine for food.

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Helpful?
Thank lindy369
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our location and found our staff to be helpful during your visit with us. We strive to provide each guest with a "home away from home" experience, and I'm pleased to know that we met that goal with your...

Atlanta, Georgia
Reviewed 26 June 2016

I drove 12 hours straight from VA to Atlanta in one day and was so tired on the way that after reading some of the reviews thought I might have issues. I HAD ZERO ISSUES and every member of the staff has been GREAT. The staff has been wonderful from check in to check out. You couldn't ask for better...

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Helpful?
Thank Sheryle R
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our staff and your visit with us overall. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Thank you for choosing Extended Stay America. We...

Reviewed 15 June 2016

I booked a reservation on a third party website for a five night stay at 3331 location next door. When I arrived the agent rudely told me she was oversold and paused. I asked her what is the property's policy when walking guests - she clearly had an attitude and told me to "go try next door." I was shocked...

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Thank Michelle R
Burtonsville, Maryland
Reviewed 4 March 2016

When I checked in the front desk clerk wasn't there, he was in a room fixing something, so I waitied. The forst thing I noticed was a bunch or foreiners roaming around the halls, the next and most disturbing thing was the various ethnic food smells coming down the hall from all the rooms where they were cooking God knows...

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Thank Malhalo
Columbus, Georgia
Reviewed 2 March 2016

Overall, the room was okay. Mrs Tracy was really amazing. The only real problem was that the room was quite dim (low wattage bulbs). I had to get a bedside lamp to put on the dining table so I could use my computer. There was a problem with a ceiling light that flickered a lot (possibly due to a bad...

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Thank Rev Johannes M
Hendersonville, Tennessee
Reviewed 6 February 2016 via mobile

Priceline reserved 1king room for 3 nights. Room not available when I arrived so I agreed to 2 doubles. Job went long so I had to stay 2 more nights. When I went to the front desk to have my key card updated, (after my 11 hour day) I told Ms Tracy that my reservation was extended by my company....

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1Thank Gtim63
Atlanta, Georgia
Reviewed 18 January 2016 via mobile

Mrs Tracy was the best ever. We demagnetized our keys and left them in the room continuously. She was so helpful and pleasant no matter how many times we had key troubles that we caused. We will definitely stay here again since she made us feel so welcome.

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Thank PinkHair4Life
Atlanta, Georgia
Reviewed 3 January 2016

Miss Tracy was so amazing to provide best of customer service in helping us get the room that we love with no hazzle and quick resolution. Room was clean and big!! Whatever we need was provided to us and even during late nights service attendants were quick to help. Will definitely stop by again during my visit to atlanta

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Thank Alokmitra2
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

It is so rewarding to read that you had a pleasant experience. Thank you for your comments. I'm thrilled that we were able to accommodate your needs with great customer service and a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

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Near Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Address: 3329 Old Milton Pkwy, Alpharetta, GA 30005-4437 (Formerly Extended Stay Deluxe)
Region: United States > Georgia > Alpharetta
Price Range: $121 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Alpharetta - Northpoint - West 2.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay, Travelocity, Priceline and Odigeo so you can book your Extended Stay America - Atlanta - Alpharetta - Northpoint - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alpharetta Extended Stay
Extended Stay Alpharetta
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Atlanta - Alpharetta - Northpoint - West staff and other travellers.
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10 months ago

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Questions? Get answers from Extended Stay America - Atlanta - Alpharetta - Northpoint - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another property”
 of 5 bubbles michellerH4084XV, 15 Jun 2016 | Read review
“budget rooms”
 of 5 bubbles Alokmitra2, 2 Jan 2016 | Read review
“ROOM ON North side corner.”
 of 5 bubbles Tushar-Alpharetta, 23 Dec 2015 | Read review
“Our room was adjacent to the pool so drapes needed to be kept closed but it was a quiet room in spite of that.”
 of 5 bubbles HarryH405, 15 Jun 2015 | Read review
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