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Holiday Inn Express & Suites

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Holiday Inn Express & Suites
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327 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Reviewed 19 October 2016

I needed a place to stay overnight urgently. I called the place up and checked in same day. The room was huge and comfy, I really appreciated it. The breakfast was amazing and everything tasted wonderful. The staff is very friendly all over the place and made me feel very welcomed. The bed had...body hairs...in it. Like....a numerous amount. I...

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Helpful?
Thank Maki U
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Maki U, Thank you for sharing your feedback with us. I appreciate the kind words that you shared about your stay. However, please accept my sincere apology regarding your issue with your bed. That is my no means the standards that we adhere to at this hotel. I immediately shared your comments with our housekeeping team to see where...

Birmingham, Alabama
Reviewed 18 October 2016

We spent two nights here...Friday and Saturday nights. Check-in was a little disappointing because the lady showed no interest in trying to accommodate our request for an upper floor room. When we asked if there was one available, all she said was, "They put you on the 4th floor. We have a wedding party here." She didn't even check to...

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1Thank NanaPatty
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear NanaPatty, Thank you so much for taking the time to share your comments. I am glad that you enjoyed your stay. Your feedback is sincerely appreciated and I have personally addressed the issue you experienced at check in. Please join us again as our guest the next time that you are in our area. Sincerely, Kristopher W. General Manager

Reviewed 8 October 2016 via mobile

Room was excellent! Staff was friendly and helpful and professional. Location is perfect with access to everything retail, food, entertainment and fun. I was there because I had surgery scheduled at Emory John's Creek Hospital and didn't want to drive in from Ellijay at 4 a.m.

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Helpful?
Thank Paula H
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Paula H, Thank you so much for the wonderful comments. I am so glad that you enjoyed your stay with us and hope that you are feeling better after your surgery. We hope that you will choose to stay with us again the next time that you are in our area. Sincerely, Kristopher W. General Manager

Atlanta, Georgia
Reviewed 29 September 2016

Very nice for a Holiday Inn Express. Lowest price on Windward Parkway. My room was reserved in a block for a group training. Stayed two nights mid-week. Excellent, friendly and fast greeting and check in. King room suite had all the amenities and more than expected: full-size fridge, Keurig coffee maker, microwave, seating area, large desk with nice chair. Bed...

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Helpful?
Thank DealHawk2
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear DealHawk2, Thank you for taking the time to share your feedback with us. We are happy to see that you enjoyed your stay with us and greatly appreciate your recommendation. I have already addressed the issue that you had with your sheets and invite you to be our guest again in the future. Sincerely, Kristopher W. General Manager

Arlington, Virginia
Reviewed 26 September 2016

Had occasion to stay here for business recently and was very pleased with the whole experience. Arrived very late at night but was greeted professionally and offered advice on local restaurants still open. The rooms are almost suite like with separate bedroom and lounge areas although no formal door between them. Fridge, microwave, desk, sofa/side chair and TV all present....

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Thank CD R
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear CD R, Thank you for sharing your comments. We are happy to see that you enjoyed your experience with us and hope to welcome you back as our guest again soon. Sincerely, Kristopher W. General Manager

Reviewed 24 September 2016 via mobile

I definitely would recommend this hotel price was very reasonable, quick check-in, super clean, location is convenient and the breakfast is good and is open till noon. Definitely would stay here again.

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Helpful?
Thank Kylea W
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Kylea W., Thank you so much for your wonderful recommendation. Please allow us the opportunity to have you as our guest again soon. Sincerely, Kristopher W. General Manager

Rhinebeck, New York
Reviewed 6 September 2016 via mobile

Really enjoyed my visit here. Hotel staff was extremely accommodating, room was spacious, comfortable and very clean. Parking was easy, the hotel is close to restaurants, shopping. Highway is easily accessible. All in all a good experience.

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Thank j g
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear j g, I am so glad that you enjoyed your stay with us and appreciate you sharing your experience with others. We look forward to the opportunity to welcome you back again on a future visit. Sincerely, Kristopher W. General Manager

Boise, Idaho
Reviewed 25 August 2016

I highly recommend this hotel- I am here on business with HP. I have had the best experience. The people I have had the pleasure to do business with here at the hotel has been terrific! I want to especially commend Herman and Cassandra. Herman, was especially kind and helpful this morning. He was so quick to help me get...

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Helpful?
Thank gwendolyndrake1
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear gwendolyndrake1, Thank you very much for sharing your wonderful comments, I have shared them with Herman and Cassandra. We are so glad that you enjoyed your stay and sincerely appreciate your recommendation. Please be our guest again the next time you are in Alpharetta. Sincerely, Kristopher W. General Manager

West Lafayette, IN
Reviewed 25 August 2016

We stayed here in July while attending a national softball tournament and was pleased with the property. In the area, there's a lot competition for hotels and we stayed here because we got a good rate. But the hotel and service were not second rate. I liked the fitness room. This is better than you're typical hotel, as they had...

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Helpful?
Thank JilliansDad
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear JilliansDad, We are so happy that you and your family enjoyed your stay with us. Thank you for taking the time to share your recommendation. We hope to see again next Summer. Sincerely, Kristopher W. General Manager

Las Vegas, Nevada
Reviewed 16 August 2016 via mobile

All you need in a good hotel. Great service staff that was nice and friendly checking us in. Very large size rooms with all the amenities you could need including microwave, full size refrigerator, table and chairs, couch and coffee table, desk and office chair, ironing board and iron, good size bath tub and king size bed. Wifi worked great...

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2Thank We_Travel_A_Lot_2011
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear We_Travel_A_Lot_2011, Thank you so much for sharing your wonderful comments. We appreciate your kind words and look forward to welcoming you back as our guest again soon. Sincerely, Kristopher W. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The new Holiday Inn Express & Suites delivers a fresh take on modern day travel by beautifully blending southern hospitality and charm with intelligent design, stress-free service and free-flowing amenities. Its 124 smartly designed suites feature flat panel TVs, MP3 docking stations. Our features include breakfast with our signature cinnamon rolls and pancakes, WI-FI throughout the hotel. Conveniently located off Windward Parkway with easy access to fast-paced Atlanta just 35 miles south. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 12505 Innovation Way, Alpharetta, GA 30004-8502 (Formerly Hotel Sierra Alpharetta)
Region: United States > Georgia > Alpharetta
Price Range: $121 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites 3*
Number of rooms: 124
Reservation Options:
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Hotel Style:
#1 Business Hotel in Alpharetta
#5 Romantic Hotel in Alpharetta
#8 Family Hotel in Alpharetta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
3 questions
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alpharetta
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the bottom floor were quiet and close to everything including the breakfast buffet in the morning”
 of 5 bubbles lauradA7497VX, 29 Oct 2016 | Read review
“Far enough away from GA 400 highway that I didn't hear any traffic noise.”
 of 5 bubbles DealHawk2, 29 Sep 2016 | Read review
“Tons of eating places surrounding this area.”
 of 5 bubbles JilliansDad, 24 Aug 2016 | Read review
“we were at the end of the hall and it was very quiet and we had a view of our car which was good to check up on.”
 of 5 bubbles 438jasminem, 4 Jul 2016 | Read review
“My room was near an exit -- very quiet and easy to get to without disturbing others. Worked well.”
 of 5 bubbles S570XLannep, 30 May 2016 | Read review
5 of 5