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I made the reservations at least a month in advance for 28th of October sent confirmation. Great. Through Marriott App on the 24th October had to change arrival to 26th October, confirmed. Great. On the 26th I called hotel in the morning and confirmed my...More
1 Thank MROSS79104
Response from Desiree S, Front Office Manager at Atlanta Marriott AlpharettaResponded 31 October 2017
I sincerely apologize for the renovation that is taking place at the hotel and that you were not aware of it. To also learn of the response you received at the front desk during check in was unacceptable. This is certainly a once off and...More
This is our fifth stay at this well located hotel and the staff makes all the difference. Rooms are clean, well appointed and are well sound proofed. There are lots of families who stay here and yet you hear no ambient noise. Check in is...More
Took our daughter and some friends and rented two American Girl themed rooms for her birthday the night before party at American Girl Bistro. Everything was very cool, and the girls had an excellent time. The Marriott staff was very helpful and friendly. Girls loved...More
Do not stay here. The room was dirty and not what I paid for. It took 2 complaints to get a new room but still not the King bed that I paid for. The location is convenient to where I needed to be. Will never...More
Response from Amalia B, Director of Services at Atlanta Marriott AlpharettaResponded 20 October 2017
We really appreciate that you took the time to provide us with feedback about your stay at the Alpharetta Marriott Hotel. Our goal is for every guest to be completely satisfied and I am truly sorry that you were so disappointed with your recent stay....More
I came into town for a wedding. The group had booked a block of rooms. The hotel was in the middle of major renovations. I believe this really hindered what could have been an amazing stay. There was a makeshift bar awkwardly situated in one...More
Thank Natasha B
Response from Amalia B, Director of Services at Atlanta Marriott AlpharettaResponded 10 October 2017
Thank you for your feedback regarding your recent stay at the Atlanta Marriott Alpharetta.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...More
Response from Amalia B | Property representative |
Our hotel strives to ensure that all of our guests are able to enjoy our pool during their stay. For this reason, we are not able to close the pool for a private function. We would love to have you celebrate with us, and we... More
Our hotel strives to ensure that all of our guests are able to enjoy our pool during their stay. For this reason, we are not able to close the pool for a private function. We would love to have you celebrate with us, and we do have an outdoor courtyard connected to one of our indoor function spaces that would be a great option for you. Please contact our Catering Sales team at (678) 624-3121 to inquire about hosting celebrations at the Alpharetta Marriott. We look forward to having you with us!