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Doubletree Hotel Atlanta/Alpharetta-Windward

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Doubletree Hotel Atlanta\/Alpharetta-Windward
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502 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Atlanta/Alpharetta-Windward
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Showing 496: English reviews
Smyrna, Georgia
Reviewed 23 October 2016

MR Mohnish was so nice. MRS Adel, Mrs Lashundra,Mrs Olga, Mrs Silvia all were very professional. Very friendly. Superb!!We enjoyed our stay. The hotel breakfast was delicious. And you can tell the hotel has high expectations of customer service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sonyapreston
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for the five star review! We are delighted to hear of the professionalism you experienced from Mohnish, Adel, Lashunda, Olga, and Silvia. We will be sure to let each of them know of your compliments. We hope you will return soon for another great stay with us. Thank you!

Muldraugh, Kentucky
Reviewed 20 October 2016

I stayed here recently while in town for a conference. My room was paid for by the hosting company but because I am a Hilton Honors gold member the front desk staff did a great job of connecting this stay to my Honors account. Check-in was seamless. You can tell the hotel has a little age on it, but there...

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Helpful?
Thank dsullivan615
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your review! We are pleased you experienced a seamless check in process, and we appreciate you being an HHonors member. We thank you for taking the time to share your experience with us, as well as with other travelers. We look forward to your next stay with us. Thank you!

Alpharetta GA, United States
Reviewed 19 October 2016

Booked the room online but the dates were mixed up when going to the hotel. They charged me for the room I did not sleep in and did not offer me a room when I arrived. I ended up having to drive over an hour to find a room and between the two charges the one night stay cost me...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Charles C
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Charles, thank you for your feedback. We would like to apologize for the mix up regarding your reservation, and we can assure you this type of experience is not at all typical of our property. If you still have questions regarding your final folio, please feel free to reach out to us directly at 678.347.0022. Thank you.

Reviewed 18 October 2016

On a recent family trip to the Atlanta area, I booked a room for my daughter, granddaughter and myself at the Doubletree Atlanta/Alpharetta. The hotel was clean and pleasant; staff was friendly and helpful, especially Mohnish at the Front Desk who checked us in on our arrival and out of the hotel the next day. He was knowledgeable on area...

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Helpful?
Thank Jerry K
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Jerry! Thank you for the five star review. We are pleased you thoroughly enjoyed all aspects of your stay with us. We are especially happy to hear of the friendly and helpful service you received from Mohnish. We hope to become your preferred hotel in Alpharetta. Thank you!

Alpharetta, United States
Reviewed 17 October 2016

Location is on walking distance from the HQ of the company I work for so like staying here as it is very convenient and it has a good price/quality ratio. I've been a guest at this hotel several times and the people have been always very friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marco T
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Marco! Thank you for your review. We are pleased you enjoyed the convenient location of the hotel and that you found the staff to be friendly and helpful. We appreciate you taking the time to share your experience with us, and we hope to see you again soon!

Naples, Florida
Reviewed 17 October 2016 via mobile

I am a Hilton Honors Diamond member and in all of my Hilton stays, this property was the worst. The bathroom was like a shoebox and not very clean, there was only one washcloth and hand towel in the room. When I asked for additional, I was told I had to come to the front desk. The toilet overflowed and...

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Helpful?
Thank pfdaquabbo
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your feedback. We would like to apologize if we fell short of your expectations. We will be sure to address your maintenance concerns with our engineers to ensure future guests do not have a similar experience. We hope you will return once the renovation is complete to see the improvements we have made. Thank you.

Reviewed 17 October 2016 via mobile

After searching for a hotel that would meet my expectations and not break my wallet I took a chance on The Doubletree Hotel Atlanta/Alpharetta and it was the best decision I made. I've recently stayed at 4 star rated hotel 2 months prior in downtown atlanta and it was absolutely horrible. I was skeptical of how far the Doubletree was...

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Helpful?
Thank Nina M
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you, Nina, for the outstanding review! We are happy you found the staff to be so pleasant and helpful, particularly Mohnish. We will be sure to let him know of your compliments. We are also pleased you enjoyed your accommodations and the serene atmosphere of the hotel. We look forward to your next stay with us!

Beamsville, Ontario
Reviewed 17 October 2016

I will never stay at this property again...the renovation can't come soon enough. My room was absolutely disgusting and below anyone's standards. The staff couldn't resolve the issue because all of the room conditions are poor.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank frank_bozzo
Miri L, on behalf of the staff at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Dear frank_bozzo Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our...

Reviewed 16 October 2016 via mobile

Enjoyed the stay. Mohnish at the front desk and Silvia at breakfast bar made the stay a delight! They both went above and beyond the call of duty. This is a nice location for a quick trip with friends!

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Thank T B
Reviewed 15 October 2016 via mobile

I was Very clean. Comfy beds. Decent size rooms. And Mohnish (the service desk clerk) was fantastic. He was Very helpful and always nice and always smiling.. This is our second time staying and We will stay again.

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Helpful?
Thank Brittany P

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree Atlanta – Alpharetta, GA is located in the Windward business district. We offer free parking and a shuttle service to attractions around town, including the North Point Mall. Our amentities include complimentary WiFi, an on-site restaurant, Savannah’s, open for breakfast and dinner, and in-room dining, Mon-Thurs, a pool, fitness center, business center and ample event space for small to medium events. ... more   less 

Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Region: United States > Georgia > Alpharetta
Price Range: $114 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree
Hotel Style:
#14 Business Hotel in Alpharetta
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Questions & Answers

Questions? Get answers from Doubletree Hotel Atlanta/Alpharetta-Windward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are either king or double bed occupancy so they are all the same. Your decision is location and floor level.”
HotToddy214, 24 Apr 2017 | Read review
“Rooms on the south side are quieter”
rhondavalentine2000, 24 Apr 2017 | Read review
“Best if you could avoid being too close to the elevators.”
Prisofazban, 26 Mar 2017 | Read review
“dont book here”
  • hanging off the wall
  • ac filter
  • dust
  • this is the door
  • dust on console
  • broken tiles
  • SO CLEAN! can you believe this is a Hilton?
632kyleb, 17 Nov 2016 | Read review
“Stay on the top floor if you want a quiet nights sleep.”
Kashbcn, 16 Nov 2016 | Read review
5 of 5