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Doubletree Hotel Atlanta/Alpharetta-Windward

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502 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Atlanta/Alpharetta-Windward
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Showing 496: English reviews
Reviewed 22 March 2017

Quick one night trip for business. Excellent stay. The hotel has been renovated and was very comfortable, clean, and lovely! The decor is now very modern and the shower is so nice! They also offer room service, which was a nice surprise.

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Helpful?
Thank Jennifer P
NorthPoint78, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Jennifer, thank you for staying at the DoubleTree by Hilton Hotel Atlanta-Alpharetta on your business trip. We are so happy you had a great experience with us and that our facilities and service exceeded your expectations. I’ll be sure to share your compliment with Mohnish and the entire team. We look forward to your next visit. Gary Carney General Manager

Los Angeles, California
Reviewed 15 March 2017

I am a Silver elite, stayed at this hotel a number of times, you would think that the staff would acknowledge and honor the 2:00p checkout. I have checked out at 2:00pm in the past without any issues, except for this time. The hotel did not even seem more than 30% occupied. The staff's attitude was totally unacceptable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cold_Chocolate
NorthPoint78, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Dear Cold_Chocolate, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. On behalf of our entire team, please accept our apologies for not meeting your expectations while our guest. We are sorry you were left with a negative impression of our hotel...

Atlanta, Georgia
Reviewed 14 March 2017

The entire staff was amazing especially Lashunda, Terrica, Montagila and the overnight staff. I love the new renovations. Only thing was, I woke up to no running water, but again the staff was gracious enough to allow me to stay until they finished working on it.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 336ralphj
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your gracious words about our staff. We strive to deliver great hospitality every day, and we appreciate you taking the time to acknowledge our efforts. We will be sure to share your compliments with our team, especially with LaShonda, Terrica and Montagila. We hope you will come back to our beautiful city soon and will make DoubleTree...

San Jose, Costa Rica
Reviewed 14 March 2017

The place was centrally located, the accomodation was excellent. Adele at the front door a super happy person, mohit, the ladies in the breakfast area.. had a great experience. The place was clean and brand new. Totally recomended.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank weiyingh2017
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for the kind comments about our staff, especially about Adele and Mohit. Every member of our staff is committed to making sure our guests have a great experience, and we are so happy that they made your stay especially memorable! We look forward to welcoming you to DoubleTree by Hilton Hotel Atlanta-Alpharetta again soon. Gary Carney General Manager

Reviewed 13 March 2017

I stay here very often for business and couldn't wait for it to open back up after renovation. It looks great. Mohnish welcomed me back with a smile and provided great service as always. This is my go to hotel in Alpharetta.

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Helpful?
Thank Tim C
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Tim, thank you for making the DoubleTree by Hilton Hotel Atlanta-Alpharetta, your home away from home. We are thrilled to know that you loved our new look as well as the exceptional service from Mohnish. I'll be sure to share your compliments. We are glad we met your expectations once again and look forward to your next visit! Gary Carney...

Reviewed 11 March 2017 via mobile

Mohnish was extremely helpful at the front desk lots of good places to eat in the area. rooms are brand new. Ask Morning about great places to eat in the area he won't steer you wrong. Very nice are on windward parkway .

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Helpful?
Thank hiltonhonor932
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for letting fellow travelers know about your fantastic stay at DoubleTree by Hilton Hotel Atlanta-Alpharetta. We appreciate you acknowledging the service you received from Mohnish. He’ll be happy to hear your recognition. We enjoyed serving you and hope to see you again soon! Gary Carney General Manager

Milwaukee, WI
Reviewed 10 March 2017

I had a brief stay at the Doubletree Alpharetta and I could not have been more pleased. A special thanks to Francoise at the front desk for confirming my foam pillow request. No one ever notices that! It's little things like that which make a difference, and for that type of service I will definitely be back. Thank you.

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Helpful?
Thank lathykig
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We are delighted that you enjoyed your stay at the newly renovated DoubleTree by Hilton Hotel Atlanta-Alpharetta. Every member of our staff is committed to making sure our guests have a great experience, and we are so happy that our Front Desk associate, Francoise made your stay especially memorable! Thanks again for recommending us online, and we look forward to...

Reviewed 7 March 2017 via mobile

I just checked out and can't get over the change that has taken place at this hotel. Simply stunning. Same friendly staff as the last time but the change is incredible. Well done. Desiree B in housekeeping services was friendly and helpful. Thank you all. Will be back!

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Thank 583teresae
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

It was our pleasure to welcome you back to DoubleTree by Hilton Hotel Atlanta-Alpharetta for another excellent stay! We appreciate your compliments on our outstanding service. I will share your praises with my team, especially Desiree. Thank you for staying with us during your business trip, and we hope to see you again very soon. Gary Carney General Manager

Augusta, Georgia
Reviewed 6 March 2017

I recently stayed here and cannot tell you how much I enjoyed it. The room was very clean and although they had renovations going on you wouldn't know it. Mohnish and Olga were very hospitable and kind. I would definitely stay here again.

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Helpful?
Thank themonkeyflungpoo
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for the wonderful review about your recent stay and most especially the kind comments about our staff. Every member of our team is committed to making sure our guests have a great experience, and we are so happy that Mohnish and Olga made your visit memorable! We will be sure to share your compliment with them. Thanks once...

Caldwell, Idaho
Reviewed 20 November 2016

Our check in was very pleasant with help from the front desk clerk, Mohnish. We enjoyed our stay (two rooms). The hotel is in a very convenient location. The rooms and the bathrooms were very nice. Good rates.

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Helpful?
Thank attorneymyers
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your review! We are happy you enjoyed your stay with us. We are especially pleased to hear that Mohnish was pleasantly helpful. We look forward to becoming your preferred hotel in Alpharetta. Thank you!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree Atlanta – Alpharetta, GA is located in the Windward business district. We offer free parking and a shuttle service to attractions around town, including the North Point Mall. Our amentities include complimentary WiFi, an on-site restaurant, Savannah’s, open for breakfast and dinner, and in-room dining, Mon-Thurs, a pool, fitness center, business center and ample event space for small to medium events. ... more   less 

Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Region: United States > Georgia > Alpharetta
Price Range: $111 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree
Hotel Style:
#14 Business Hotel in Alpharetta
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Questions & Answers

Questions? Get answers from Doubletree Hotel Atlanta/Alpharetta-Windward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are either king or double bed occupancy so they are all the same. Your decision is location and floor level.”
HotToddy214, 24 Apr 2017 | Read review
“Rooms on the south side are quieter”
rhondavalentine2000, 24 Apr 2017 | Read review
“Best if you could avoid being too close to the elevators.”
Prisofazban, 26 Mar 2017 | Read review
“dont book here”
  • hanging off the wall
  • ac filter
  • dust
  • this is the door
  • dust on console
  • broken tiles
  • SO CLEAN! can you believe this is a Hilton?
632kyleb, 17 Nov 2016 | Read review
“Stay on the top floor if you want a quiet nights sleep.”
Kashbcn, 16 Nov 2016 | Read review
5 of 5