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TownePlace Suites Albany

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Room & Suite (9)
Dining (2)
Ratings and reviews
3.0
5 reviews
Ratings
Location
Service
Value
Cleanliness
23 Apr 2018
“Better than the Fairfield Inn across the street”
1 week ago
“Memorable Stay”
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What's included
3 Star Hotel
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Location and contact
3014 Kensington Ct, Albany, GA 31721-1579
Hotel website
10.2 km to Dougherty County Airport
66 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5)
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1 - 5 of 5 reviews
Reviewed 1 week ago

I have stayed at several hotels whenever I come this way, but this time my choice was TownePlace Suites in Albany GA. I really enjoyed staying at this location loved everything about it. I would ask that they offer more opportunities for my friends to...More

Thank ESTHER B
Response from Tim C, General Manager at TownePlace Suites AlbanyResponded 1 week ago

Dear Esther B, Thank you for the generous review. We are glad to know that you enjoyed your stay at our brand new Towneplace Suites in Albany. We hope we would be your hotel of choice from now on whenever you are in the area....More

Reviewed 3 weeks ago via mobile

I guess I should have taken photos and written this review sooner. Pros: The room was spacious. There was plenty of storage. The beds were clean and very comfortable. Our air conditioner worked well. The kitchenette was nice. The smart TV is a bonus. Cons:...More

Thank Annie70
Response from Tim C, Manager at TownePlace Suites AlbanyResponded 3 weeks ago

Dear valued guest , Thank you for doing a detailed review. My sincere apologies for the experience you mentioned at our property. I have shared your review with our housekeeping team. I would point out a couple of things though. First, you felt the need...More

Reviewed 4 weeks ago via mobile

It's a newer hotel. The staff was very friendly...VERY! The hotel was clean and the gym has nice equipment. The suite was nice but our air in the living room stopped working the last night. The staff was willing to send out maintenance in the...More

Thank shavaunspeaks
Response from Tim C, General Manager at TownePlace Suites AlbanyResponded 3 weeks ago

Dear Shavaunspeaks , Thank you for taking time to complete the review. I am glad to know that you enjoyed the cleanliness of our hotel and also the hospitality of our friendly staff. I appreciate you recommending our new hotel and hope to get a...More

Reviewed 24 April 2018

I chose to stay at this new property rather than the nearby Fairfield Inn. I didn't have a great experience there, so the bar here was low. Access to the hotel from the main road is a little confusing. You'll need to drive past the...More

1  Thank This_r_serious
Response from Tim C, General Manager at TownePlace Suites AlbanyResponded 24 April 2018

Dear This-r-Serious , Thank you for taking time to do the review. We appreciate very much you selecting us as your place of choice to stay in Albany. We look forward to serve you again in future. Sincerely,

Reviewed 16 April 2018

Our family was unfortunate enough to stay at this hotel for one night. The breakfast food was cold, unattended to, and lacking in selection. The front desk service was not helpful or kind. The bedding was uncomfortable and the air conditioning was not functioning properly....More

2  Thank Summerlin H
Response from Tim C, General Manager at TownePlace Suites AlbanyResponded 17 April 2018

Dear Summerlin H, Thank you for taking time for the review. I am truly sorry to hear about your experience at our Towneplace suites. The issues you mentioned have been addressed to the appropriate departments. I am not sure why the bed was uncomfortable and...More

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About
Price range
USD 123 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Number of rooms
80
Reservation Options
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Location
United States > Georgia > Albany
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Room & Suite (9)
Dining (2)
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