Embassy Suites by Hilton Orlando North
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Embassy Suites by Hilton Orlando North

Roach
Traveller (103)
Waiting on staff
Room & Suite (50)
this is inside the hotel very large/forgot to say hot breakfast is included
Dining (10)

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About

4.0
#2 of 12 hotels in Altamonte Springs
4.5 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Welcome to our Orlando Florida hotel, Embassy Suites Orlando - North located in Altamonte Springs, Florida. Our hotel is offering great Orlando Summer Getaway Packages and Hotel Specials. Our Altamonte Springs hotel is just eight miles north of downtown Orlando and close to all Disney Theme Parks as well as Universal Studios Orlando and SeaWorld Orlando. We are directly connected to Uptown Altamonte for great family activities including concerts, art fairs, water activities and a beautiful walking trail around Cranes' Roost Lake. Our Orlando hotel is perfect for all of your group and meeting needs and a spectacular setting for your perfect wedding event. Here is a short list of Orlando area attractions close to our Orlando/Altamonte Springs hotel: Walt Disney World, Epcot Center, Disney's Hollywood Studios and Disney's Animal Kingdom, Universal Studios Orlando, SeaWorld Adventure Park on International Drive, Wet 'n Wild Water Park on International Drive, Nearby Orlando Golf Courses, O
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Vending machine
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Lake View
Business
Languages Spoken
English, Spanish, Lithuanian
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

225 Shorecrest Drive, Altamonte Springs, FL 32701
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Orlando Intl Airport
28.6 km
See all flights
Orlando Sanford International Airport
19.1 km
See all flights
4.0
4.0 of 5 bubbles506 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Embassy Suites by Hilton Orlando North garners appreciation for its clean, spacious rooms, though a few guests have encountered maintenance issues. The hotel's cleanliness, particularly following recent renovations, frequently receives praise, as does the modern atmosphere and bright atrium. While opinions on service vary, with some guests commending the staff and others noting housekeeping problems, the complimentary breakfast and scenic lakeside location are popular features. Views on value are mixed, with both satisfaction and concerns about pricing and room quality being voiced.
Location
Convenient
Atmosphere
Modern
Rooms
Spacious
Value
Economical
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
_lks1025 wrote a review Dec 2023
Piney Flats, Tennessee
3.0 of 5 bubbles
The bed was very comfortable and the view of the lake was great. However, there were several negatives about our room, most importantly, the heat did not work on Wednesday or Thursday so that was disappointing. Also, whoever designed the room did a very poor job of thinking through the practicality. For starters, you have the end table on the left end of the sofa. Why would you do that when approx 90% of the population is right-handed and would prefer the table to be to their right. Secondly, the door into the bathroom was very tight and bumped up against our legs when on the commode. Also, the bathroom ceiling is just too low - makes the bathroom feel almost claustrophobic. There needs to be a hand towel bar or ring to the left of the sink. Someone had the crazy idea to not have one, so you have to close the door and hang it on the shower door bar. The ottoman should either be smaller or moved - it's practically in the walkway as soon as you enter the room. The fridge needs to have a door that opens on the opposite side. It's goofy to have to have the cabinet door open on one side and the fridge be hinged to open on the opposite side.lastly, you should offer dark roast as a coffee option. Even the Hampton Inn we stayed at the following night had dark roast coffee.
Thanks.
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Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando North
Responded 11 Dec 2023
Thank you for staying with us and for your feedback. We are disappointed our hotel did not meet your expectations, and we want you to know that your concerns are our concerns. Thank you for your suggestions as we continually look for ways to improve. We appreciate your comments, and if you would choose to stay with us again, it would warm our hearts.
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Cara C wrote a review June 2024
5.0 of 5 bubbles
We booked this hotel as part of a package deal for our holidays, and our Wedding. We were so kindly upgraded to a room with the lake view which was incredible! I miss watching the sun rise over it so much! Thank you so much Flo for organising, and was wonderful to meet you!

We travelled from the UK and arrived around 9:30/10pm US time where we grabbed a drink in the onsite steakhouse.

Shop on site was great for grabbing some snacks and water, though a little pricey.

The room was absolutely fantastic. So spacious! 2 TVs and a sofa to lounge around on. Big, clean, comfortable bed. The shower had a strong water pressure too which was a treat!

We didn't use the pool, but looked lovely. Actually this was one of the only downsides to our stay. I wish the pool was outdoor! Would've been amazing to have a cool down outside but understand the location probably prevents it.

The free breakfast was awesome! Varied hash browns, fruit, yoghurt, cereal, bagels etc. It saved us so much money not eating out each morning. Free breakfast and parking is so hard to come by these days.

Pros:
Polite, courteous, friendly staff.
Free breakfast and parking
Clean room which smelt lovely
Space to relax!
Lake view
Onsite shop

Cons:
No outdoor pool
Onsite shop a little pricey
Housekeeping was sporadic
Fridge didn't work

Overall our stay was fantastic and we wouldn't hesitate in booking again. We had family staying in the Disney resort area and our room and service was tonnes better for a more competitive price!
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando North
Responded 2 weeks ago
Dear Cara, Thank you for your comprehensive feedback. We are delighted you had a fantastic stay, especially during such a special occasion as your wedding. We appreciate your kind words about Flo and our polite, courteous, and friendly staff. We're sorry about any minor inconvenience. We will review these points to enhance our guest experience. We look forward to welcoming you back to Embassy Suites by Hilton Orlando North for another memorable stay.
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Anthony W wrote a review Oct 2023
Ocala, United States
5.0 of 5 bubbles
The room was beautiful, freshly remodel! Everything was very clean and up-to-date. We were able to get a room with a view of the water, and it was gorgeous. We have no complaints whatsoever. The food was delicious in the morning and great variety to choose from everything was fresh and clean. The staff was very friendly.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando North
Responded 31 Oct 2023
Dear Anthony, At Embassy Suites by Hilton Orlando North, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our beautiful rooms, gorgeous water views, and delicious food helped make your visit memorable. Our friendly staff will also be glad you felt welcome while you were here. The next time you're in town, please come see us again.
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brmusicman wrote a review Dec 2023
Chicago, Illinois
2.0 of 5 bubbles
I had business in the area and chose the Embassy Suites knowing that it had been renovated since my previous visits to the area.

Unfortunately, the experience was awful.

Service at this hotel needs a major upgrade. I arrived to an employee with zero customer service or people interaction skills: check-in consisted of him asking for my ID (instead of, say, “welcome”) while staring at his keyboard. He then stared at his computer screen for several minutes, saying nothing, until finally revealing “my computer won’t work” and telling me I had to check-in with someone else. Computer glitches happen…but how about you use your words to tell me what’s going on.

While his colleague was able to check me in, her approach was totally transactional, with the only words uttered being “you want water?” There was no review of the hotel’s services, breakfast hours, etc.

About an hour after arriving in my room, there were several loud and obnoxious knocks on the door. I opened it to a housekeeping supervisor asking me why I hadn’t checked out and if I was extending my stay. When I told her I’d just checked-in, she sort of started at me before saying “guess I have the wrong room.”

Then, several hours AFTER I checked out the next morning, I got a bizarre text message from the hotel asking how I was enjoying my stay.

As a business traveler, I’m also accustomed to Embassy Suites having a business center in which a guest can print a document. I couldn’t find one at this hotel, so I returned to the front desk to ask. There I met the same employee who attempted to check me in; I asked him, “Is there a business center?” He stared blankly ahead and had to ask his colleague. I am mystified as to why someone with seemingly zero training is working the front desk. His colleague’s not very helpful response to the business center question was “not anymore.”

Breakfast was a sad affair. I arrived at breakfast around 7am to find the serving dishes for two of the hot items totally empty. The coffee was, in a word, disgusting.

Yes, the room got renovated, and it looks better. But looking around the atrium, it was obvious that a lot of the renovation was shoddy (for example, new light switch plates that don’t fully cover the hole), and there was still a lot of visible dust and grime. Perhaps some of this stems from the fact that the hotel offers housekeeping services only every 5 days!

What a joke. This is not a “full service” hotel; it’s a hotel with staff barely trained to provide any service and management that seems to delight in operating on the cheap. Mind you, the room rate isn’t.

The only positive to the stay is that the hotel is located on Crane’s Roost park, where you can step outside and have a lovely walk around the lake.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando North
Responded 9 Dec 2023
Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your experience. Please know as of October 1st, housekeeping has been elevated to daily service. Additionally, the Front Desk can print anything you wish, and there is a FedEx store next door that can be used for printing as well. That said, your feedback will be taken into consideration to ensure our high standards of hospitality and cleanliness are being met and to seize any opportunity for improvement. It was a pleasure having you here, and we wish you safe travels.
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Matthew W wrote a review Feb 2024
4.0 of 5 bubbles
Very nice hotel in a good area. It was minutes down the road from the wedding we were attending. The staff was very courteous and check in was very fast and they explained the amenities accompanying my member status. The indoor of the hotel is setup like an atrium with room entrances facing inside and the restaurant area in the center with a large skylight overhead. Think of “Gaylord light” for trying to picture it. We were placed on the 7th floor, the top floor, which was very nice because it ended up being very quiet. We enjoyed the complementary breakfast in the morning and there was a plentiful selection for us both, along with fresh inlets made to order. The only true complaint was there was water damage to the bathroom door and door frame which was a bit of an eyesore. All in all my Fiancé and I would stay here again.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando North
Responded 28 Feb 2024
Dear Matthew, Your high rating means the world to us. We're so happy to know that our friendly team members, wonderful amenities, and more all added up to an amazing stay. Our maintenance team will be sure to look into your other comments further and make changes where necessary. We hope to see you again in the future at Embassy Suites by Hilton Orlando North.
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Tamar W wrote a review Apr 2024
5.0 of 5 bubbles
I enjoyed the panoramic view from rooms and the glass elevators. This is different from most other hotels I’ve frequented.

My king-1 bedroom suite, was comfortable. I would like to return with more time to enjoy other amenities. I stayed overnight Saturday because I attended an evening wedding Saturday in Winter Springs, FL (10 miles away). The Sunday full breakfast with the option to get made-to-order eggs was convenient and economical.

At this level of hotel stay, I would think that to mention that the room was clean and the bed comfortable, a moot point, but I wish to mention these just the same.

Lastly, I like that my shower had doors rather than shower curtains!

Professor Y
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: The hotel is within a cluster of hotels in a rather nice area in Orlando-north.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Embassy Suites by Hilton Orlando North
Responded 22 Apr 2024
Thank you for being our guest recently at Embassy Suites by Hilton Orlando North! We are thrilled you thoroughly enjoyed your recent experience, and we appreciate you mentioning our delicious breakfast offerings and impeccable accommodations. Your generous words warm our hearts, and we hope you return soon for another delightful stay.
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Amanda P wrote a review Mar 2024
5.0 of 5 bubbles
This location with the walking trail around Crane Lake is absolutely an extra perk. The hotel is very clean with staff that was amazing and appreciative. Breakfast and onsite restaurant was great. You can get rooms cold and showers hot with great pressure.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Lots of table space so easy to bring in outside food and enjoy with a larger group.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando North
Responded 14 Mar 2024
Dear Amanda, With all of the options to choose from in Orlando, we are honored you chose Embassy Suites by Hilton Orlando North and delighted you had such a wonderful experience. Your kind comments about our amazing location, clean, comfortable accommodations, and delicious food are truly appreciated and will be shared with the team. We look forward to being your "go-to" hotel on future trips to the area.
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escapewhenIcan wrote a review Mar 2024
4.0 of 5 bubbles
Nice hotel, very nice that it is by lake where you can walk. Had Yoga in the park next door one evening. The gym is disappointingly small in what they market as a long term hotel. If you're really ambitious and want to get a work out in, there is a real gym next door where you can pay $15 for a day pass. I treated myself for paying more for a lake view room but just note, you can only see it when you stand by the window. The room is narrow so you can't see from anywhere else in the room and there is a wall by the bed instead of a window which keeps you from seeing it when lying in bed which is a real shame.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DUANE WINJUM, Owner at Embassy Suites by Hilton Orlando North
Responded 28 Mar 2024
We love our guests and we value your business. We want to thank you for giving us the opportunity to serve you. Our customer service is always open to hear feedback from you. Thank you!
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791stacyd wrote a review Nov 2023
Austin, Texas
3.0 of 5 bubbles
I always stay at this hotel when I’m in Orlando due to its proximity to my family. This hotel is often occupied by team sports and unfortunately no one controls the kids. So ask before you book. If you are unlucky and have a large group of kids there- they will be running amuck uncontrolled literally all night. The breakfast is not what it used to be before Covid. The guys who cook the omelets hate their life. They serve undercooked eggs with an attitude despite how pleasant you are. The rest of the staff, including the front desk are delightful! Friendly and kind! The refreshed rooms are comfortable and spacious, and I enjoy walking around cranes roost.
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Date of stay: November 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: You can often find the best deal for this hotel on Expedia and Hilton will never price match!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando North
Responded 22 Nov 2023
Dear Stacy, Thank you for your feedback. We're glad our convenient location keeps you coming back to see us and that our friendly staff always makes you feel welcome. However, we apologize for any disappointment with breakfast and for any concerns about noise from other guests. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.
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RMatSLU wrote a review Apr 2024
Tampa, Florida
4.0 of 5 bubbles
Used to be our go to for about 5 or 6 years for a weekend family getaway and then the hotel got run down and began to smell like mold. Last year we had a baseball tournament nearby so we stayed here as a team and I was happy to see that they began renovations. As a higher level Hilton Honor member last year, I was blessed with one of the renovated rooms but I think only 2 floors were complete. We stayed here this past weekend and we were happy to see that all renovations were complete and everything was open. The hotel is back to how we remember it. The rooms are updated, the bad smells are gone and the hotel was rocking with different sports teams this specific weekend. It was a full house. The breakfast could be better. Nice that it is included and a decent variety but aside from the freshly cooked omelets, the rest was just ok. We would absolutely come back and stay here again. I'm happy to see that they have invested to bring this back to life. The lake views are amazing and walking the lake has always been a fun activity for me. Tons of food options within the area.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Embassy Suites by Hilton Orlando North
Responded 17 Apr 2024
Thank you for returning to stay with us and for taking the time to share your positive experience! We're thrilled that the renovations have revitalized our hotel to the high standard you remember. It's great that you enjoyed the updated rooms and the beautiful lake views. We also appreciate your feedback on the breakfast offerings and will look into ways to enhance this aspect of our service. As a valued Hilton Honor member, your satisfaction is especially important to us, and we look forward to welcoming you and your family back to Embassy Suites by Hilton Orlando North for many more weekend getaways.
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JIM R wrote a tip 7 July
1 contribution
5.0 of 5 bubbles
"Experience an Epic 4th of July at the Embassy Suites by Hilton Orlando North, located at 225 Shorecrest Drive, Altamonte Springs, Florida."
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michael w r wrote a tip 3 July
1 contribution
5.0 of 5 bubbles
"Accommodations, food selection as expected- previous stays at this location; in-/outside clean an orderly; Staff: professional & friendly"
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Cmikes Adventures wrote a tip June 2024
6 contributions
4.0 of 5 bubbles
"Pool needs to be restocked with towels often as cleaned up of old towels. Also chlorine smell was super strong. No ventilation in the pool a"
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Gerard C wrote a tip June 2024
York8 contributions
5.0 of 5 bubbles
"Sadly, I have yet to be in an Embassy Suites in Southern Florida where the associate making the omelets isn't a miserable grouch. "
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Lenda M wrote a tip June 2024
2 contributions1 helpful vote
1.0 of 5 bubbles
"The Hotel does look nice, roaches is the problem….."
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Not the right property for you?
There are more places to choose from in the Altamonte Springs area.
PRICE RANGE
AU$211 - AU$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites orlando north, embassy suites altamonte springs, altamonte springs embassy suites
LOCATION
United StatesFloridaCentral FloridaAltamonte Springs
NUMBER OF ROOMS
277
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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EMBASSY SUITES BY HILTON ORLANDO NORTH (AU$211) - 2024 Prices & Reviews (Altamonte Springs, FL) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Embassy Suites by Hilton Orlando North
Which popular attractions are close to Embassy Suites by Hilton Orlando North?
Nearby attractions include Crane's Roost Park (0.2 km), The Picture Show (0.5 km), and Christmas Tree Shops andThat! (0.5 km).
What are some of the property amenities at Embassy Suites by Hilton Orlando North?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Orlando North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Orlando North?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Orlando North?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Orlando North?
Conveniently located restaurants include Cafe Murano, LongHorn Steakhouse, and Five Guys.
Are there opportunities to exercise at Embassy Suites by Hilton Orlando North?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Orlando North?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Orlando North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Orlando North offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Embassy Suites by Hilton Orlando North?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Lithuanian.
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