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Extended Stay America - Orlando - Altamonte Springs

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Extended Stay America - Orlando - Altamonte Springs
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237 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orlando - Altamonte Springs
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Showing 227: English reviews
Reviewed 15 October 2016 via mobile

I would like to say that my stay at Altamonte Altamonte Spring Extended Stay was great I will give it A5 star the assistant manager at the front desk she's a very good person if we had more people like her in this world it will be great good job and assistant manager name is Julieta she was great

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Helpful?
Thank mrfreddie5858
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for choosing Extended Stay America - Orlando - Altamonte Springs recently and for the nice comments, especially about our staff. It was a pleasure to read that our team members provided excellent service and helped to make your stay a pleasant one. I will acknowledge and thank personally the staff mentioned in the review. We appreciate you being...

Reviewed 9 October 2016 via mobile

During my stay Julieta was extremely professional and understanding. My stay was due to Hurricane Matthew. She went over and beyond for me. I couldn't of asked for better service. She assured me everything is going to be okay. I would recommend this hotel to everyone. Plus great location, close to restaurants, mall and movies theaters all in walking distance...

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Helpful?
Thank Gloria D
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

We were happy to have you here with us at Extended Stay America - Orlando - Altamonte Springs. We appreciate your wonderful comments about Julietta. We are proud of our associates like her who work hard to exceed our guests' expectations and to make sure they have a relaxing experience. Your recognition will sure be shared with her. Thank you...

Reviewed 8 October 2016 via mobile

My husband and I stay at this same exact Hotel each and every time we visit family members here in Altamont Springs, Florida. However, this time around our visit was affected to Hurricane Matthew!! We were having issues getting a room somewhere else and Julietta one of the Managers here at the extended stay went above and beyond for my...

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Helpful?
Thank J Penelope S
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Welcome back and thank you for the fabulous review of Extended Stay America - Orlando - Altamonte Springs. There is no better compliment than a guest who keeps coming back time after time! Thank you for your amazing comments about Julietta who went that extra mile to make sure you and your husband are comfortable in this difficult time. She...

Reviewed 3 October 2016 via mobile

Very good and respect full understanding every patient with me.everything I asked for I had it the lady behind the desk had a smile and laugh and talked like we know each other in still with extended stay America for as long as I can afford it it's nice just wish there was smoking rooms that's the only thing thank...

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Helpful?
Thank littlebit86
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for the wonderful review of Extended Stay America - Orlando - Altamonte Springs. I appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks for allowing us to be of service. We hope to have...

Pittsburgh, Pennsylvania
Reviewed 30 September 2016 via mobile

Staff is rude! I came in trying to check in and for 15 min I had to wait for a front desk attendant to get off the conference call. After I started screaming at her she finally acknowledged that I was there by saying " I told you to wait, I'm on the conference call!". Is that how you supposed...

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Helpful?
Thank Anna T
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for your feedback about your recent stay with us. It was disturbing to read about your experience at our hotel. This is not the impression we like our guests to leave with. I assure you a rude staff is not acceptable, and I will be working with my team to correct this. We would like to apologize for...

Miami, Florida
Reviewed 12 September 2016

I stayed at the Altamonte Springs, FL, Extended Stay Hotel in September 2016. I stayed at this hotel several times in the last four years by myself and with family. I always had a pleasant experience at this hotel which is why I am a repeat customer; however, this trip totally changed my mind. I want to post my review...

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Helpful?
Thank bria00
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for being a repeat guest and for your honest evaluation of your recent stay. I am deeply sorry our staff was not as responsive as they should have been in working to address your concerns with the smelly garbage bins located in close proximity to your suite. It is always our goal to follow up immediately and to...

Altamonte Springs, Florida
Reviewed 5 September 2016

Great customer service! I stayed while the hotel was going through renovations and Julietta (sorry if I spelled your name incorrectly) and the staff was very accommodating. If you're looking for great customer service, great value and clean rooms ~with great decor, this hotel should be your choice.

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Helpful?
Thank nic0leel0cin
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for posting such kind remarks about our hotel, most especially about our staff. We make every effort to provide service that is above and beyond your expectations so we are pleased to see that you loved your visit. I look forward to sharing your feedback with our team, particularly with Julietta. Thanks for choosing Extended Stay America -...

Orlando, Florida
Reviewed 5 September 2016

Check in was smooth. The room was clean. Staff was friendly. The hotel is in a good location. The staff is so awesome. The hotel is remodeling the rooms. Cable is great. If you need anything the front desk will go out of their way to make sure you get what you need. Lee Van

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Helpful?
Thank roun251
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the exceptional service you received from our front desk associates. I will share your gracious compliments with the entire team, especially with Juliaetta, Daniella and Sandra. We appreciate you being our guest and can't wait to...

Reviewed 28 August 2016 via mobile

OVERALL STAY: Staff was very friendly.This is a great hotel that seems to be working on upgrades which is AWESOME! BREAKFAST: Poor breakfast options. They are in need of healthy breakfast options. Employee made incorrect claim that Extended Stay America no longer serves fruit at ALL locations~which is not the case.

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Helpful?
Thank Dia D
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

We appreciate you being our guest and providing your feedback. We are glad you loved our welcoming associates, and that you had a good overall stay. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We...

Reviewed 24 August 2016 via mobile

The staff was very friendly and professional. They were very eager to please. Even though it is being renovated ,the hotel was very clean and quiet. The location was great, it's near everything you could possibly need and most at walking distance. I would definitely recommend.

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Helpful?
Thank Stephanie J
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for choosing Extended Stay America - Orlando - Altamonte Springs and for sharing your experience. We are delighted that you loved our well-kept property, friendly associates and our convenient location which was perfect for your needs. We appreciate you recommending us online, and hope to see you again soon. Sincerely, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Extended Stay America - Orlando - Altamonte Springs

Address: 302 Northlake Blvd, Altamonte Springs, FL 32701-5278 (Formerly Homestead Studio Suites - Orlando - Altamonte Springs)
Region: United States > Florida > Central Florida > Altamonte Springs
Price Range: $99 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Altamonte Springs 2.5*
Number of rooms: 134
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Also Known As:
Homestead Suites Orlando / Altamonte Springs Hotel Altamonte Springs
Homestead Suites Altamonte Springs
Homestead Altamonte Springs
Altamonte Springs Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Altamonte Springs staff and other travellers.
1 question
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Questions? Get answers from Extended Stay America - Orlando - Altamonte Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 202 was a good room for me....in the back away from ppl coming in and out!”
 of 5 bubbles trinidad5683, 6 Nov 2016 | Read review
“If you plan on extended stay pack a few kitchen items...Rooms and staff are great”
 of 5 bubbles sljakubik, 18 Oct 2016 | Read review
“Ground floor is best if one brings a pet.”
 of 5 bubbles 805SteveK, 16 Oct 2016 | Read review
“We were in the building in the frond and enjoyed the view. there is also a nice lakeview from the other wing.”
 of 5 bubbles creatrish, 15 Oct 2016 | Read review
“I prefer the third floor. The view out of my window was beautiful”
 of 5 bubbles roun251, 4 Sep 2016 | Read review
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