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Quality Inn & Suites Denver Airport Gateway Park

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196 Reviews from our TripAdvisor Community

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Showing 188: English reviews
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New Orleans, Louisiana
Reviewed 1 week ago

35 minute wait in the cold at Denver Aport - one van in service in spite of a known 40 pasanger obligated stay- check in was fast but then we had to take a service elevator as single other was out of service. Room is standard carpet shows use, fridge was warm, tv did not work, Next day the elevator...

Thank confre
Ashburn, Virginia
Reviewed 13 January 2017

I can't get over the staff at Quality that night. We booked at around 12:30am after missing the last flight home to the DC area. Ashley was working the front desk that night and willingly stayed on the phone with me to navigate the airport to get to the shuttle. She understood how tired we were and was happy to...

1Thank smk223
About Hotel's Favourite Review
Campinas, SP
Reviewed 2 weeks ago

Quality Inn is a no-nonsesne place. Simple, agreeable bet aborve all, with an excellent staff. I did need some help at two moments, and they were on the spot in less than two minutes. Smiling, friendly, helpful. To me that's worth a lot!

Thank João Frederico M
Duluth, Minnesota
Reviewed 3 weeks ago

I recently had an unplanned overnight in Denver due to air travel delays. While I was exhausted upon my arrival into the city our shuttle driver did his best to transport the many stranded people as safely and efficiently as possible, and loaded and unloaded everyone's luggage with care. Getting to the hotel there was a line out the door...

Thank a_wright218
Gunnison, Colorado
Reviewed 4 weeks ago

Last night (29 Mar 2017) was not fun at this hotel. Key cards were tough to work, the water was not only super-scalding hot, but the shower could not be adjusted low enough to take a shower without burning my skin. Wall patching was not finished in the shower (see photo). The sidewalk light right outside the window had a...

Thank Randy S
Reviewed 18 March 2017 via mobile

Lobby was busy when we checked in, but staff was smiling and pleasant to everyone. Amanda was able to find out reservations even though there was a mistake in it. She also double tasked the busy phones while airport folks asked her about shuttle. All with a smile. For me that made it 4 stars instead of the 3 I...

Thank Vanessa M
Reviewed 1 March 2017 via mobile

I stayed here for 3 1/2 weeks for work. The rooms were nice and clean. It had a microwave and mini fridge. There was an indoor pool too. Breakfast buffet 7 days a week was one of the best that I've had for free. Close to the airport

Thank Michelejpd
Reviewed 24 February 2017

We travel to Denver for Med. treatment that is only available at CU med. Center, so this is like our 2nd. home. The people here actually care and are professional. Always makes our stay less stressful.

Thank Chris C
Reviewed 23 February 2017

Wow, total lack of Food, entertainment or view from my room. I had an excellent view of the HVAC system from my window and the missing or stained ceiling tiles in the hallway made me feel somewhat concerned about the quality of the property until I got to the room and saw my concerns were reinforced. Baseboards were torn up...

Thank IneedSomeSleep
Roosevelt, Utah
Reviewed 10 February 2017 via mobile

Hotel is in need of remodel. Halls reek of pot which is probably becoming more normal in Colorado now. Room fortunately smelled just fine. Found my room to be clean. TV did not work great. OK stay, but not good or great.

Thank Stlouis010302

98 photos of this hotel

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Business Centre/Function Rooms (4)
Room/Suite (13)
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites Denver Airport Gateway Park

Address: 3300 Ouray St, Aurora, CO 80011-3349 (Formerly The Ambassador Hotel and Suites Denver Airport)
Region: United States > Colorado > Aurora
Price Range: $130 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Denver Airport Gateway Park 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Crystal Hotel Aurora
Crystal Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Denver Airport Gateway Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I thought my room wans't going to be too good since it faced the road but I was wrong. I guess all rooms are good.”
jo_ofredericom2016, 11 Apr 2017 | Read review
“Avoid Room 101, the one with the blinking sidewalk light. And maybe that end of the hall is the area with super hot water.”
  • Room 101 unfinished wall patching in shower area
954randys, 30 Mar 2017 | Read review
“Go Across the Highway”
  • Glued in Chunks
  • HVAC
IneedSomeSleep, 22 Feb 2017 | Read review
“Stay at any other hotel!”
justinandlindseyk, 21 Oct 2016 | Read review
“We had a room closer to the interstate but did not hear the traffic or other guests.”
194erlindal, 17 Oct 2016 | Read review
5 of 5