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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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904 Reviews from our TripAdvisor Community

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Showing 893: English reviews
ARLINGTON, United States
Reviewed 28 July 2016

As always, my recent trip to Denver was enjoyable due in part to the Double Tree on Iliff. The hotel is nice, clean, accessible, always has friendly staff, most comfortable bed, clean rooms, nice lobby, great breakfast, is close proximity to my work/business related travel, and they have the best cookies! The staff were very responsive to my request, check...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Troyla F
David G, General Manager at DoubleTree Denver Aurora, responded to this review

You have paid us a very high compliment – you would “highly recommend” our hotel, the DoubleTree by Hilton - Denver/Aurora. Thank you!! Your review and comments are being shared with our team members. All of us here hope that we will soon have the opportunity to serve you again. Please let me know if I can help with your...

Carson, California
Reviewed 28 July 2016

We were very displeased with this hotel, if you are coming for the highway you can't even see the hotel because it sits behind a gas station and strip mall no signage on or around Iliff exit. Hard to find.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sharonsB158AW
David G, General Manager at DoubleTree Denver Aurora, responded to this review

I do apologize that you found our hotel difficult to find. As we continue to develop plans to renovate our hotel, we will certainly look at ways to improve our signage. I am hopeful that despite the frustration we caused you, you would consider staying with us in the future. If I can assist with a reservation, please reach out...

Reviewed 28 July 2016

I stayed in Marriott or Hilton properties as much a possible. Have stayed here couple of times rooms are ok, breakfast is good. Staff and Shuttle service is good though. Personally I would prefer to go and stay in Park Meadows Marriott then this.

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Helpful?
Thank aabhaa
Paonia, Colorado
Reviewed 27 July 2016

The staff was extremely helpful and friendly. We needed some assistance finding our way around town and we received excellent directions and ideas about avoiding traffic. The hotel was very clean and comfortable. We ate breakfast in the restaurant and it was very good. The service was excellent and the prices are very competitive. We had a great experience staying...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert D
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Wonderful!! Thank you for your 5 for 5 review of your recent experience here at the DoubleTree by Hilton – Denver/Aurora. Your many compliments will certainly be shared with our team members. We hope your travels will soon bring you back to the greater Denver area and you will choose to return to our hotel. Again, thank you and if...

Reviewed 26 July 2016

Staff were friendly. Shuttle service from the airport. Make sure you get on the right doubletree shuttle, several of their hotels run out of the same area. Pool was nice, has hot tub. Decent gym area. Room was ok. Try to get a room away from the highway. Super loud. I had a hard time sleeping. I have stayed at...

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Helpful?
Thank WvTravelerBeckley
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for returning to our hotel. Your continued business is very much appreciated by all of us here at the DoubleTree. Please feel free to contact me if I can help with your next reservation. I’ll do my best to make sure you are pre-blocked into a room that faces west. I can be contacted...

United States
Reviewed 26 July 2016

We stay at Hilton properties when we travel (as much as possible) and this one easily met our expectations. Professional staff members, clean rooms and public areas, easy/free parking, airport shuttle and, most importantly, a really great bed. I don't think the room we had yet been updated but it was fine for our stay. The on site restaurant was...

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Helpful?
Thank ReCycle958
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you! Thank you for the review of your recent stay and for your detailed comments telling us what we are doing well and what we need to look at to improve. Please have the confidence in us that your observations will be shared with our team and any necessary changes will be undertaken. Also, please note that we are...

Reviewed 25 July 2016 via mobile

We arrived 4 1/2 hours before check in. I needed a room fast because I had to turn in my motor home rental by noon and needed the room for my family. The front desk supervisor worked very hard and found us a room that was even better than what I had reserved. We were very appreciative of their understanding....

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Helpful?
Thank griswold999
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your 5 for 5 review and for the compliments about your experience with us. All of us here at the DoubleTree by Hilton – Denver/Aurora hope to soon have the pleasure of serving you again. If I can help with your next reservation, please feel free to email me at david.garon@hilton.com.

Anthony, Florida
Reviewed 19 July 2016

When we checked in, everything looked nice in the lobby. There were 4 of us checking in together. They gave us 4 cookies and one water... What?!! It would've been nice if we all got waters. Found a hair right off in our bed along with a dirty comforter on the other bed. We had them come up and change...

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Helpful?
Thank Deborah B
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your business and for your review as your feedback is important. I have already spoken with our Front Desk and Housekeeping teams about how we could have served you better and paid better attention to detail. And, please note we are about to start renovating our hotel – top to bottom. We will be upgrading all areas...

Denver, United States
Reviewed 18 July 2016

Excellent stay. I thoroughly enjoyed my stay and will definitely look to stay at double trees in the future. The room I stayed in was large, nice and very clean. The staff were always professional and courteous. The shuttle worked out well picking up and dropping off at the airport. It was also nice to use for evening meals. The...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Don W
David G, General Manager at DoubleTree Denver Aurora, responded to this review

5 for 5! Wow!! Thank you for the fantastic review. And, thank you for your compliments about our service, our restaurant and the hotel in general. I hope when your travels bring you back to the greater Denver area, you will choose to return to the DoubleTree by Hilton – Denver/Aurora. It would be our pleasure you serve you again!...

Reviewed 18 July 2016

Beds are comfortable... Need more lighting in guest rooms... Nice shower... Air conditioner noisy... Friendly front desk and breakfast staffs... Decent breakfast buffet... Great night time cookies.... Easy access off I-225

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Helpful?
Thank Deborah S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your business. Thank you for the compliments about our friendly service. And, we agree! We are making plans to upgrade the brightness of the lighting in our guest rooms. There will be an improvement. Come back soon and you’ll see the difference. If I can help with your next reservation, I am available...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Pl, Aurora, CO 80014-6512
Region: United States > Colorado > Aurora
Price Range: $130 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
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Charlotte, North Carolina
over a year ago
over a year ago
Los Angeles, California

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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until this hotel has made some renovations.”
 of 5 bubbles D9591NRhelenw, 21 Jan 2017 | Read review
“tell the front desk exactly what you want politely”
 of 5 bubbles gmarposon, 17 Dec 2016 | Read review
“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
5 of 5