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Was attracted to this hotel for its location and the fact that they still offered a shuttle to the airport. Many areas are currently under renovation and the lobby and dining areas are affected. However, the staff and the rooms were wonderful, and the place...More
I recently traveled to this property for business. Because I must be gluten free, I was pleasantly surprised to be offered a gluten free option of pkged mini-cookies in place of the warm chocolate chip cookie that is synonymous with the Doubletree name. Staff took...More
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The hotel staff were all very friendly and helpful from the airport shuttle pickup to shuttle drop off. I only stayed for one night but when I return to to the Denver metro area I would definitely stay again. The room sleep very comfortable and...More
Major renovation going on at the main level of the property -- looks like they're redoing the restaurant and the lobby area. The lobby area just had a few chairs in the middle of the entrance and the restaurant seating was moved to a conference...More
I stayed here for a week on part academic/part business work. We arranged for a KING room and received two queens. When we called down we were told someone would bring new keys to a new room up to us and that never happened.
1 Thank Scousersharon
Response from John-HiltonHelp, on behalf of management at DoubleTree Denver AuroraResponded 9 March 2018
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service throughout your visit. We do our best to make sure all of our guests have a rewarding stay, and we...More
Yes, they accommodated our two large dogs for $20 per dog per stay. Upon checking in though they said they only allowed one dog but would make an exception because I was told over the phone that two dogs were okay