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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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892 Reviews from our TripAdvisor Community

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Showing 881: English reviews
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Miami, Florida
Reviewed yesterday NEW

The staff was great! after 6 to 7 hours flight she greeted us with bottled water and warm cookies. She also provided us with a drink vouchers for the restaurant next-door. Rooms are very comfortable and clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jaymacis
Indianapolis, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 4 May 2016

We so enjoyed our stay – although it’s an older hotel, it is very well-maintained and clean! The lobby is nice and large. When I checked in, my credit card was declined (fraud protection – a blessing and a curse) and Tina handled the issue with grace and discretion. She ROCKS at customer service! I also had the opportunity to...

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Helpful?
1Thank CharlieCN
About Hotel's Favourite Review
David G, General Manager at DoubleTree Denver Aurora, responded to this review

5 for 5!! Thank you!! Thank you for your many compliments about our service and our hotel, the DoubleTree by Hilton – Denver/Aurora. Tina, Monet as well as the rest of our team will certainly hear of your kind words. And, we will be only getting better as we are currently making plans to renovate the hotel – top to...

Lake Worth, FL
Reviewed 3 days ago NEW

Great place to stay..clean and everyone was very welcoming. The staff at the front desk and the workers in the restaurant were overly helpful and nice (not an issue)! I stayed for 7 days and they remembered be each day.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kamakazie
Reviewed 6 days ago NEWvia mobile

I always do my research on TripAdvisor before staying anywhere and was disappointed that this hotel ranks so high in Aurora. Immediately notice that they are in the middle of renovations, they must have just started as this has nothing new. Our room had stains on the carpet, low popcorn ceilings, and dated dingy decor. I hope the updates help...

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Helpful?
Thank Amanda M
Oxford, United States
Reviewed 2 weeks ago

The DoubleTree in Aurora, Colorado provides outstanding customer service. If you want to be treated like a king/queen for the day, this location is for you. The rooms are spacious, clean and fully functional for all trip types. The staff are polite and go out their way to assure you have the best experience possible. I was there for work;...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank destineyb2017
Texarkana, Texas, United States
Reviewed 2 weeks ago

My room was very clean and stayed that way for all five nights. The desk staff were very friendly and professional. The breakfast staff did a fantastic job and provided an excellent hot breakfast meal.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank isaack958
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the great review of your recent experience at the DoubleTree by Hilton – Denver/Aurora. And, thank you for the many compliments about our service and the hotel. We hope that when your travels bring you back to our area, we will have the pleasure of serving you again. I would be happy to assist in making the...

Middlebury, United States
Reviewed 3 weeks ago

This property is not what I would expect from a Hilton or DoubleTree. It is quite old and needs many updates to be of the same caliber as many other properties of the same name. Staff was great however and very pleasant. I stay at a lot of Hilton Propertied, and this one was probably the one that needs the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tom J
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your valuable feedback. And, thank you for the kind words about the cleanliness of your guest room and about our team being “great” and “very pleasant”. Please note that we currently in phase one of upgrades to our guests rooms, including improvements to the guest bath. When you are in our area again, please return to our...

Lawton, United States
Reviewed 3 weeks ago

Completely enjoyed our first visit to Colorado. The hotel and staff were excellent! One member of our party had a touch of attitude sickness and the front desk staff took such great care of her, she was up and about again in a couple of hours.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 602keithg
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your fabulous review and for your business as both are greatly appreciated. And, thank you for your kind comment about our team at the front desk. Please come back and stay with us again soon as it would truly be our pleasure to serve you again. If I can assist with your next reservation, please contact me...

Washington DC, District of Columbia
Reviewed 3 weeks ago

Undergoing Renovations. It is needed Renovations for probably at least a decade. No discernible progress in the year it has been under renovation. Not a great property. It's like this property is a forgotten DoubleTree that no one remembers at all.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank biztravler2017
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to provide us feedback about your recent stay. As we continue our renovation, I hope you would consider coming back to see the many changes being made. We continue to make improvements throughout the hotel as our goal is to be "the place to stay” in Aurora. Please come experience the new DoubleTree by...

Colorado Springs
Reviewed 3 weeks ago

One of the worst stays ever. Rude staff when asking for early check in, loud road noise made sleep terrible, dirty floors, including food in in in cleaned corners, and generally unremarkable positives in any way.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank daveandheathergroup
John-HiltonHelp, on behalf of the staff at DoubleTree Denver Aurora, responded to this review

Dear daveandheathergroup, Thank you for your review of your past stay at our hotel. Hearing from our guests helps us provide the best experience possible. We’re sorry that the comfort of your stay was interrupted and we’ve shared your comments with our team so we can improve our guest experience. We will reach out to you shortly to further assist...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Place, Aurora, CO 80014-1319
Region: United States > Colorado > Aurora
Price Range: $140 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton Hotels Direct, Hotels.com and Priceline so you can book your DoubleTree Denver Aurora reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
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Charlotte, North Carolina
over a year ago
over a year ago
Los Angeles, California
Colorado
over a year ago

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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until this hotel has made some renovations.”
 of 5 bubbles D9591NRhelenw, 21 Jan 2017 | Read review
“tell the front desk exactly what you want politely”
 of 5 bubbles gmarposon, 17 Dec 2016 | Read review
“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
5 of 5