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Best Western Plus Gateway Inn & Suites

585 reviews
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Traveller (43)
Room & Suite (91)
Pool & Beach (24)
Overview
  • Excellent56%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“sam's club”(13 reviews)
“best westerns”(8 reviews)
“front desk”(55 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Gateway Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (585)Write a Review
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13
Show reviews that mention
All reviewssam's clubbest westernsfront deskbacon or sausageroom was cleanshopping and restaurantsking suitethe wi fifridge and microwaveindoor pooleasy accesswould stay here againgreat staydenver areaa nice place to stayroom keyhotel staff
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81 - 85 of 573 reviews
Reviewed 16 July 2017

I was not aware that this was a pet-friendly hotel until I arrived to check in. The guest ahead of me in line was trying to source an air freshener because her room smelled like a wet dog. My room also had a bad odor,...More

Review collected in partnership with Best Western
Thank SimpleBlessings
Response from Kyle M, General Manager at Best Western Plus Gateway Inn & SuitesResponded 19 July 2017

Hello SimpleBlessings, I'm sorry you were not aware that we are a pet friendly hotel. All hotels (Best Westerns, Marriott's, Hilton's etc) are all independently owned and operated, so every hotel is different. Some allow pets, some do not. We allow pets in a select...More

Reviewed 12 July 2017

Great lodging as we were passing through Aurora. Staff was friendly and helpful and the hotel was very clean and well maintained. Rooms were very nice and well equipped with everything you would need. Great morning breakfast! I would highly recommend it,More

Review collected in partnership with Best Western
Thank 68maryz
Response from Kyle M, General Manager at Best Western Plus Gateway Inn & SuitesResponded 13 July 2017

Hi 68maryz, Thank you very much for the great review! We are happy to know you enjoyed your stay at our hotel while passing through Aurora. On behalf of the entire team, I'd like to say thanks for taking time to share your experieces with...More

Reviewed 10 July 2017

My Mom and I spent one night here while my sister was having surgery in a Denver hospital. The price was too high in my opinion for a chain hotel of this quality, but I have nothing else to complain about. The staff was professional...More

Thank Lapsaroundtheglobe
Response from Kyle M, General Manager at Best Western Plus Gateway Inn & SuitesResponded 11 July 2017

Hello Lapsaroundtheglobe, Thank you very much for the great review! We are glad you enjoyed your stay with us. This is busiest time of year for tourism in the Colorado area, so I think you'll find that hotels, flights and rental cars are definitely higher...More

Reviewed 3 July 2017

We were disappointed that the price waS so high for return customers for the weekend prior to a holiday. Double the price we usually pay. We're the groups that were there paying $200 per night? Doubtful. We were given over 55 price at another best...More

Review collected in partnership with Best Western
Thank ileney2017
Response from Kyle M, General Manager at Best Western Plus Gateway Inn & SuitesResponded 5 July 2017

Hello ileney2017, Thank you very much for the great review! I'm sorry your visit this time was much more expensive than your last.... All Best Western Hotels are independently owned and operated and pricing is based on demand of each market. The Annual Triple Crown...More

Reviewed 1 July 2017

I know what I can usually expect from a Best Western Plus and I was appalled from the moment I stepped into this hotel. No smile, no greeting, nothing but a very rude and either new or stupid night audit gentleman there making check-in both...More

Thank kendalheinzen
Response from Kyle M, General Manager at Best Western Plus Gateway Inn & SuitesResponded 5 July 2017

Hello kendalheinzen, I am sorry you were frustrated with our night auditor. I am very much aware of your frustration as this particular situation was equally as frustrating for us. I have spoken with our night auditor and the guests that were disturbed because of...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 97 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Aurora
#2 Best Value Hotel in Aurora
#3 Business Hotel in Aurora
#3 Romantic Hotel in Aurora
#8 Family Hotel in Aurora
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Aurora
#2 Best Value Hotel in Aurora
#3 Business Hotel in Aurora
#3 Romantic Hotel in Aurora
#8 Family Hotel in Aurora
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (91)
Pool & Beach (24)
Dining (7)
Amenities (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Krystal M
9 October 2017|
AnswerShow all 7 answers
Response from mikebP6506VK | Reviewed this property |
Hello Krystal I don't think so but you could give them a call
1
Vote
Tommy505
12 July 2017|
AnswerShow all 6 answers
Response from Kyle M | Property representative |
Yes all of the guestrooms have safes
0
Votes
Yolanda W
5 February 2017|
AnswerShow all 4 answers
Response from Carol19501504 | Reviewed this property |
I'm pretty sure entirely non-smoking but a visit to their website should give you the answer.
0
Votes
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123
Room Tips
"near pool or buffet"
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"Sign up for best western rewards its free"
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"Don't try to check in early"
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"Just like every other hotel... away from the lobby, ice machines, and elevators... look for rooms at the ends..."
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