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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Among other horrors, the tub was black with mildew, the tub had separated from the wall at its front base, there were exposed wires hanging from the ceiling, my socks stuck to the sticky floor in front of the toilet, the bed sheets appeared to...More
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded 2 weeks ago
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
Had to switch rooms. First room was across from the trash (which smelled strongly), next to a room that sounded like they were having a party, and the room smelled strongly of cigarette smoke. Second room was not clean (had hair, including pubic hair, and...More
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Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded 14 October 2017
We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and we're sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible...More
Let's put aside the fact that they serve a breakfast that's not really a breakfast. Let's put aside the fact they have free internet that's not really free. Let's put aside the fact they offer beds that have horrible springs poking you in the back...More
Thank Joanna K
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded 12 October 2017
Thank you for being our guest and for taking time to leave feedback. Please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve, and we assure...More
Our flights were delayed and we arrived super late, had to ring the bell for service and then it took a little while. We got out room, the hotel seemed pretty full as the parking lot had few available spots. It's a 100% smoke free...More
Thank Donna F
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded 1 October 2017
Donna, thank you for the feedback about your stay at our hotel. We are sorry for the smoke issue you had and for your disappointment with our service. To make sure this doesn't happen again, we are actively working with our staff to improve our...More
It took at least 10 minutes to get someone to come to the desk on check in and check out. Upon walking into the room I immediately noticed cigarette smoke smell. The window was open and there was no screen. There was no mattress pad...More
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded 22 September 2017
Thank you for choosing to stay with us sharing your feedback. We are disappointed to read about your experience and apologize for the inconvenience you encountered. We have discussed your review with our team members so that we can be more diligent in delivering a...More
USD 74 - USD 110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Denver - Aurora Hotel Aurora ,