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Extended Stay America - Denver - Aurora South

148 reviews
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Traveller (37)
Room & Suite (35)
Dining (1)
Overview
  • Excellent27%
  • Very good7%
  • Average8%
  • Poor20%
  • Terrible38%
12 Oct 2017
“N/A”
25 Sep 2017
“Not worth the money”
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Breakfast included
2.0 Star Hotel
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Reviews (148)Write a Review
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Reviewed 19 March 2016 via mobile

Not only was the tub plugged up and not tended to till the 5th day but I couldn't get towels, pillows or coffee. One shouldn't have to hound customer service everyday for things or help! The final straw was when my key wouldn't work on...More

Thank Cory H
Response from Manager_11525, General Manager at Extended Stay America - Denver - Aurora SouthResponded 28 March 2016

I appreciate you taking the time to write a review of your experience with us. I was disheartened to read about the service issues you experienced. Please accept my apology. Your comments were reviewed by the staff, and we will be reviewing our room inspection...More

Reviewed 24 January 2016

I have been here since September 2015. Yes they were dealing with a remodel and they handled it well. The rooms are clean and staff is kind and knowledgeable. I am reading all these bad reviews and I think they may be talking about somewhere...More

2  Thank Kerri P
Response from Manager_11525, General Manager at Extended Stay America - Denver - Aurora SouthResponded 27 January 2016

The staff and I read your review, and would like to thank you for writing such wonderful things about our staff and property. We are pleased to know you that we were able to accommodate your needs with our comfortable rooms and friendly customer service....More

Reviewed 14 September 2015

My daughter and I were passing through and chose this hotel in order to avoid restaurant meals for a couple nights. I have enjoyed stays at numerous Extended Stays. The price point is lower, so I have never expected high quality. I expected simple furnishings,...More

2  Thank SacramentoFan
Response from Manager_11525, General Manager at Extended Stay America - Denver - Aurora SouthResponded 21 September 2015

I appreciate you bringing your experience to our attention. I sincerely apologize that your stay did not meet our company’s high standards. In response to your feedback, I will make sure we are walking the property frequently as well as making sure we are carefully...More

Reviewed 24 August 2015

Room 255 "non-smoking" smelled like a chain smoker had locked himself in it for a month and never opened the door. LaShonda apologized and opened the windows to "let the room air out". The smoke detector had been ripped off of the wall and was...More

1  Thank Scott B
Reviewed 22 August 2015

Family did not stay at the address of this weblink , however we did stay at the same franchise just 4 blocks away at 14095 East Evans. The management staff was amazing in getting us in and making sure we were comfortable and welcomed. And...More

Thank EM. B
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 69 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 69 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (37)
Room & Suite (35)
Dining (1)
Questions & Answers
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Room Tips
"Holes in the walls in room 226"
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"Ask for a room that has been deep cleaned recently."
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"Go somewhere else"
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"build 1 was where i stayed and it was excellent"
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