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Hyatt Grand Aspen

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#11 of 35 Hotels in Aspen
Certificate of Excellence
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Hyatt Grand Aspen
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Reviewed 4 weeks ago

I first started coming to Aspen in 1970. For the past 11 years, my wife and I have been coming to Aspen every year and would not stay any place other than the Hyatt Grand Aspen. From the Resort Manager to the Front Desk and Bellmen, this is a resort that anticipates your vacation needs and provides unsurpassed amenities and...

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Helpful?
1Thank Stephen M
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful survey!!! You've made my morning. Nice to read that all we work for is being recognized, appreciated and more importantly enjoyed. Thank you again - hope you continue to visit for years to come. Vic G.

Reviewed 4 weeks ago via mobile

This hotel was a peaceful, comfortable off season visit. Upscale, comfortable studio room with fireplace and patio to enjoy the nice weather. Room was quiet and well equipped with refrigerator, microwave and dishes. Helpful staff and great location downtown. Good recommendations about open restaurants. This was a nice mid-week getaway spot.

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Helpful?
Thank Susie102
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks you for the nice review. Our studio units are smaller but well equipped, thanks for noting that fact. Glad to read that the staff was helpful and that you enjoyed the town. Vic G.

Hilton Head, South Carolina
Reviewed 2 November 2016

We own at several Hyatt properties, and waited some time to finally check out Aspen. We visited several years back, in the off season, We used this as a base to back to from Yellow stone, and it was well worth the wait. Our room was a 1 bedroom, with all the amenities, from Viking, to granite, to a steam...

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Thank bill p
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful survey!!! Glad that we helped to make, what sounds like, a wonderful holiday. We look forward to seeing/meeting you on your next visit. Vic G.

Houston, Texas
Reviewed 14 October 2016 via mobile

We've been to 7 Hyatt properties and this is the best so far(apparently only Hawaii might be better). Room is large and luxurious, staff extremely friendly and accommodating and concierge full of ideas, suggestions and help. Continental breakfast every day, daily bed turndown, trash pickup and fresh towels. Since we are in the slow season, it's not crowded or noisy,...

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Helpful?
Thank Larry H
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review. Glad to read all was to your liking. I'd be interested to see what you think of Hawaii - Aspen has a special place in my heart so in my mind it would be tough to beat. Please stop by and say hello the when you return. Thanks again, Vic G.

West Chicago, Illinois
Reviewed 13 October 2016

The room, service and town were amazing We will look to purchase a place here in the Future! Definitely recommend this fabulous place to any one looking for a great spot in Aspen, it is worth every penny!

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Helpful?
Thank Brent R
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great survey!!! Glad to read that you were pleased and that there is an understanding that we are not a typical hotel... ("We will look to purchase here in the future!"). If more would understand that fact their stay would be as pleasant as yours. Thank you again. Vic G.

Nusa Dua, Indonesia
Reviewed 3 October 2016

The valet who doesn't know the roads, where anything is, and loses your keys wants to get disrespectful when you don't tip him. Hotel that has no in room dining, not even a coffee is available with the exception of a drip filter coffee maker that doesn't work, and went out of fashion in 1974. Mini bar, no, not even...

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Helpful?
Thank Scott B
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Sorry your stay did not go as planned. We will research your claims regarding the valet staff - all have been with us, or lived in the area for some time and know the area extremely well and we have never heard that the staff was disrespectful in any way, shape, or form, but again we will research. You're correct...some...

Reviewed 19 September 2016 via mobile

Great stay at the Hyatt Grand Aspen. Beautiful hotel and beautiful rooms. Walking distance to every great bar and restaurant that Aspen has to offer. My only complaint was the noise level in hallways and adjoining rooms. The room next to mine had an adjoining door, and sounded like those neighbors were in my room, and when housekeeping was in...

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Thank Tom M
Vic G, General Manager at Hyatt Grand Aspen, responded to this review

Thanks for the nice survey - sorry for the noise levels, typically not an issue. We'll speak to housekeepers and their levels while in the hallways. Thanks again. Vic G.

Laguna Beach
Reviewed 30 August 2016

We came with a group and normally that would send off warning bells in my head, but decided to "risk" it. Glad we did! The hotel is very comfortably outfitted and not in the time-share trashy way. Very upscale. (It is next door to the St Regis!) Location is spot on. At the base of the mountain with downtown at...

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Helpful?
1Thank LagunaGypsy
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the nice comments and for taking the time to fill out the survey. I was a bit concerned with the group in house as well - thankfully all went well. I hope the next time you're in Aspen you will choose to stay with us again. Thanks - Vic G.

Weston, Florida
Reviewed 11 August 2016 via mobile

This magnificent resident hotel is so beautiful, so convenient so willing to help the guests! Breakfast daily with many choices. Enjoy ice cream at the pool mid afternoon or popcorn at the Weekly movie The staff go out of their way to please!

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Thank Murnsey
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review - we truly appreciate it. Glad that everything was to your liking. We hope to see you again the next time you're in Aspen. Thanks again. Vic G.

Dallas, Texas
Reviewed 9 August 2016

7th straight year we have stayed there as a couple and with family for extended visit. It's a bustling place on weekends especially as it is a timeshare and hotel, and weekends are transition times. Great 1,2,and 3 bedroom units with all the amenities. Some studio units are configured very, very small, but some of the bigger units are really...

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Helpful?
1Thank ajsue
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the very nice review - we appreciate you taking the time. Glad to also read that you've been staying with us for several years. With that in mind...some do consider our studio units small and we suggest those not familiar with them consider bigger units, especially if there are several people in their party or staying for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Meeting Rooms

Additional Information about Hyatt Grand Aspen

Address: 415 E Dean St, Aspen, CO 81611-1809
Region: United States > Colorado > Aspen
Hotel Class:4.5 star — Hyatt Grand Aspen 4.5*
Number of rooms: 50
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Also Known As:
Hyatt Grand Aspen Hotel Aspen
Hyatt Aspen
Aspen Hyatt
Hotel Style:
#5 Spa Hotel in Aspen
#8 Family Hotel in Aspen
#9 Luxury Hotel in Aspen
#9 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Grand Aspen staff and other travellers.
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Questions? Get answers from Hyatt Grand Aspen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've really never had a bad room in this hotel.”
 of 5 bubbles stephenmO3550MN, 8 Nov 2016 | Read review
“Get a room with the pool and mountain views”
 of 5 bubbles , 12 Oct 2016 | Read review
“Stay elsewhere”
 of 5 bubbles 756scottb, 2 Oct 2016 | Read review
“We enjoyed our room with balcony that faced a walk-through alley. No traffic, very private.”
 of 5 bubbles LHRN1210, 12 Jun 2016 | Read review
“Ask for a room with a private hot tub!!”
 of 5 bubbles tw0geez, 24 May 2016 | Read review
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