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Anaheim Majestic Garden Hotel

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Anaheim Majestic Garden Hotel
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1,601 Reviews from our TripAdvisor Community

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Showing 1,496: English reviews
portsmouth
Reviewed yesterday NEWvia mobile

We stayed at the Anaheim Majestic garden for 12 nights in October 2016. My party was made up of 3 adults and 2 children. Upon arrival the hotel looked great, castle like theme. Checked in easy enough, I do not have a credit card so had to put a $100 cash deposit down. When we went to our room it...

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Helpful?
Thank jayne1981
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 1 week ago NEWvia mobile

We just got back from spending 5 weeks in the US for my husband's 40th birthday. Disneyland was our last stop before heading back to Australia and we were so excited to settle in and take our 4 year old to Disneyland. Please note that we are very laid back people and don't complain about much at all. We are...

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2Thank A TripAdvisor Member
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your detailed review. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

San Diego, California
Reviewed 1 week ago via mobile

Rooms were big and clean with comfortable beds. Connected rooms great for families. Nice pool and beautiful looking hotel and gardens. Laundry on the grounds a help. Delivery store was a bonus - expensive but nice for those necessary items/food etc. Their chicken & rice soup was amazing! Location is brilliant as literally 3 minutes to Disney and the shuttle...

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2Thank C7926WTiand
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for taking time to review our property. We appreciate you review and feedback! We look forward to welcoming you back soon!

Reviewed 1 week ago via mobile

I am not one to complain easily but this is by far the worst place that we have ever stayed. I checked in late since we were at Disneyland all day. The check in process was easy and I did get help with my luggage in the rain which I appreciated. The property is very large and we stayed in...

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3Thank Melanie B
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please not that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Anaheim.

Reviewed 1 week ago via mobile

This place was nothing but amazing. Fell in love with the koi fish pond, and everyone working was in such a great mood. The shuttle to Disneyland was always on time, and the bar was perfect convenience for us. The room was by far fantastic. Lots of room for the boyfriend and I to get ready and roam around. The...

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1Thank Jenifer B
Monterey, California
Reviewed 1 week ago via mobile

We stayed over New Years for 6 nights. The room was clean, the bathroom needs updating in the tub area. We had two queen beds and two sinks separated by a door. Lighting was good. Shuttle service to the Park was excellent and on exact time. The shuttle service is every half hour both ways. We didn't eat or use...

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1Thank Marilyn B
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

I am glad to hear that you enjoyed your stay with us and hope that you will recommend us to a friend. We hope to welcome you back to the hotel in the near future.

Bothell, Washington
Reviewed 2 weeks ago via mobile

The location of the hotel relative to Disneyland is ok but we weren't very impressed with the shuttle, particularly on the return trip to the hotel. Most hotels seemed to have a rep during peak hours keeping the line for the buses in order but the Anaheim Majestic was a bit chaotic and the buses were too infrequent. We ended...

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Thank rtg1766
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

Gardnerville, Nevada
Reviewed 2 weeks ago

We were in one of the renovated rooms and they were very nice. And we always have found this a clean, inviting place to stay. We have come here for 20 years, even when it was a Sheraton Brand. The service is still great. And there are now Stories interwoven on the rugs in parts of the hotel about the...

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Thank Jo Ann B
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

I am glad to hear that you enjoyed your stay with us and hope that you will recommend us to a friend. We hope to welcome you back to the hotel in the near future.

Fountain Valley, California
Reviewed 2 weeks ago

I booked an updated room with a king bed. We were instead put into a king suite that had not been updated. It was a true suite with separate bedroom and living areas. The decor was dated. The vinyl padding on the headboard was peeling. The bathroom was clean but the tub had obviously been repaired. The room and bed...

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Helpful?
Thank Sheri V
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for taking time to review our property. We appreciate you review and feedback! We look forward to welcoming you back soon!

Peoria, AZ
Reviewed 2 weeks ago

I had made reservations through Hotels.com in August for our stay in December. We had received confirmation that all was fine. I called back a week before our trip to verify our rooms. We have a member who is confined to a motorized wheel chair and has to have an accessible room. When I called and spoke to the desk...

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Helpful?
Thank Don D
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Anaheim Majestic Garden Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802-1844 (Formerly Sheraton Anaheim Hotel)
Region: United States > California > Orange County > Anaheim > The Colony
Price Range: $156 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Anaheim Majestic Garden Hotel 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Sheraton Anaheim Hotel
Anaheim Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Anaheim Majestic Garden Hotel staff and other travellers.
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Questions? Get answers from Anaheim Majestic Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have never experienced a problem room in all the years we have come. And have been in all parts of the hotel.”
 of 5 bubbles joannb63, 2 Jan 2017 | Read review
“Garden view was away from freeway and quiet”
 of 5 bubbles i800bev, 24 Dec 2016 | Read review
“The castle rooms are a little nicer”
 of 5 bubbles smurfettenm, 17 Dec 2016 | Read review
“View the Fireworks from the front, get a ground floor room for those who are in a wheelchair, elevators are kind of tight.”
 of 5 bubbles 256PaulR, 14 Dec 2016 | Read review
“Castle Room”
 of 5 bubbles 88krissw, 7 Dec 2016 | Read review
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